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    Des Moines Printing

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Des Moines Printing

    Copymaking services

    Printing

    Scanning

    1 More Service

    Signmaking

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    4 years ago

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    The Copy Shop

    The Copy Shop

    (2 reviews)

    I love this place. I print a lot of stuff for work and usually need some guidance.. these guys are…read moresuper helpful and do great work. I won't go anyplace else. Highly recommend!

    I really wish I could give this place a 0. First there is no internet! I had to provide my own…read moreinternet in order to send my paper job. After sending it he required me to send it again in pdf form. This was not stated nicely or did he have a positive attitude. And of course between sending it the two times I would had to wait for him to finish with several other customers. Second the customer service was horrible. As the owner was helping me he would disappear for minutes, up to 10 minutes at a time, at a time in the back, leaving me waiting. It was hot in the building and slightly a mess...which turned me off with the lack of customer service. Third, when I called ahead to see if the job could be done that day, he said yes. But after standing there for 1 hr, he informed me that his worker was on vacation and he was not going to complete it to th next day. Fourth, he never printed me an example or reviewed my pdf with me. Ended up the pdf formatted different then the actual document I sent him the first time, leaving the final project with an error. When I asked him to correct it, he said I should have reviewed the pdf and I could go to another place. Lastly, I was never provided a itemized receipt. Pretty sure he randomly came up with my bill amount. My experience was aweful and I will never recommend or return. I should have walked away when I had the chance! Seriously staples does a better job then this place!!

    Ace Signs & Graphics - Spec under the laminate

    Ace Signs & Graphics

    (2 reviews)

    I needed a wrap printed up for me for a full vehicle wrap as I am a new wrapper and I do not have a…read moreprinter to do this. I was going to purchase online but decided to give a local business a chance so if I had issues or changes needed they should be able to help out easier then an online not local route. This was anything but the case. 1st I wanted to get the wrap a week before my install and so I contacted Matt and told him what I wanted and he told me no problem he just needs to get half money up front so he could get the material in faster bc his guy was delivering and needed to know before he missed out on that weeks delivery. So I work it out get the money to him asap that day and waited. I then got an excuse that his printer was missing colors for printing and he would have to order this now after he needed the wrap so fast. After several days trying to fix the printers ink situation he still was having issues with color match as he's using a screen for his work with a hard blue tint on it and can't actually tell what he's printing until he prints it up. Now I'm stuck with him bc he has half my money and not enough time to order online. 2nd once he finally gets the "colors" fixed and things dialed in he starts the print. This has been over a week at this point and still waiting. He prints a test piece and has me check it out to see if it was good. I confirmed after going there that it was good. He prints them up and tells me that they will be ready late on this night. So I go to pick it up and look over the wrap at that time he told me and he was STILL PRINTING one of the panels. So I wait for this to be printed and laminated. While waiting he told me how awesome this Avery wrap was and had self healing laminate. I'm like sweet can't wait to install it. Then when he was done with the panel I find out that he STILL hasn't printed one of the panels and I have to leave with what I got and he will bring me the final panel later. "Which he did" mind you this is the night before I was installing on customers car. 3rd, when looking at the panels I find that the hood was printed to small and he even asked me the make and model of the car to make sure the panels would fit. When I texted him and talked to him about the fitment issue, he told me that I would have to stretch it to make it work or he would charge me for another print. Ok what ever I'll figure it out. 4th, I ordered in December and in March I find that the customer was having issues with the front bumper lips laminate peeling. So I contact Matt and he tells me it's user error while installing it. I ask him is there anything he can do to help out and he tells me he has to talk to his rep and see if that batch had an issue.... A month later I still haven't heard anything and he refuses to give me an answer or help out in any way. I had texted and called several times. It wasn't just the bumper that started to peel, there were parts all over the car that had flaking sections, just more so on the front bumper lips. 5, the installation of the laminate on the wrap was horrible there was hair and specs of dirt through out the whole wrap. I have a couple images attached. I understood I may be shit out of luck with the material bc I have no warranty from him but communication and letting me know what's up versus ghosting me and trying to avoid me is all I wanted. Do not go here he is over priced and does not support his work.

    Do not use them as a vendor. When work is not done because of their issues, they do not reimburse…read morefor a pre-payment that was made. Not a good company and the owner lies about the status of repayment.

    Des Moines Printing - copyshops - Updated May 2026

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