I have finally mustered up the courage to warn others about my experience. Tran ruined my favorite…read morepair of jeans that cost me over $300. My biggest regret is not sending them to get professionally altered, I should've known better but i didnt know just how badly a simple request could go. I didn't want to wait the shipping time so I chose to support local and I hate to write a bad review of a mom n pop shop like this so I even went back to tell them I was unhappy with their work and all they said was "sorry. Go elsewhere then" with an angry cold glare and blamed me for requesting the original hem. Little did they know I already went to another alteration specialist and they told me the bottom was sewn too tight, that's why it looks so ugly and crumpled. Not to mention when I was still sitting there clearly upset, Mr. Tran kept asking me about my race. I'm not here to make small talk buddy I'm here to see if these people know how to make it right and the answer is no. I believe this was not a mistake, just a lack of skill. I wish someone had warned me out of the kindness of their heart not to trust Tran with expensive clothing that I can't afford to replace if ruined. I have attached pictures of the exact same pair of jeans below with the same alteration requested shortened and you can see the difference between Tran's work and a professional's. And this is after I even ironed them to try to make it better but clearly the damage is done. When I wear it, it looks permanently crumpled. The bottom of the wide legged jean was the most unique and beautiful part of the pant and now it is hideous and butchered. I am completely and utterly heartbroken. I had to save up to buy these jeans and now they are permanently ruined. Heed the 1 star reviews. You were warned.

Tran needs wayyyyy more than 5 stars!!! She is a wizard. I don't know how she does it, but she has…read morecompletely changed my life with her work. As a woman over 6'2'', it's always been a struggle to find dresses/pants long enough for me. She has altered numerous pairs of pants to fit my long legs, AND she added 5'' to my wedding dress!!! I used to try on hundreds of items before finding something that kind of fits, but now I find things right away because I know Tran can make it fit me perfectly. She can do it all. She is absolutely one of a kind, and I am so incredibly grateful for her craft!

we took a dress to them to alter for prom. they charged us $65, which I thought was quite…read morereasonable. we couldn't pick it up until Thursday before prom. that made me nervous, but they appeared confident in the first fitting. I shouldn't have worried they did an excellent job. the dress was beautiful as my daughter was.

I had some jeans altered here and they were ready same day! Extremely reasonable pricing, better…read morethan other places I had checked with. The jeans fit perfectly now. Can't recommend enough!

Best tailor in town. Always accommodating and does excellent work. Friendly and kind.read more

Mr. Young is extremely friendly and does a wonderful job. We've taken multiple pieces in for…read moredifferent alterations and have always been pleased with the results. His pricing is very reasonable for great work; make sure you bring a check or cash for payment!

Such a positive pair of experiences in a week, cementing their spot for me as a long-term solution…read more Plenty of parking in their strip mall location that is currently compromised by Ankeny Road construction, but it's worth it! Hong was remarkably kind, with a terrific feel for her craft along with elite customer service. She asked great questions, and was a superb listener. Both visits provided excellent solutions. Need a suit tailored, maybe a dress altered? Maybe a rip in a favorite pair of pants? This is the place in Ankeny. Pricing is great, kindness in abundance, a pleasant customer service experience.

Not much conversation. Felt rushed the whole time even though I was only one after a man left. Have…read morenot tried on dress to see if length is right. Pretty expensive could have bought a new dress for the $30 dollars charged. Only person in Ankeny found who did alterations.

I took my Mother-of-the-Bride dress here to have beading added to it. The owner was rude from the…read moremoment I dropped the dress off until the day I picked it up! I wanted to try the dress on and she told me I didn't need to that "It will be good. I've been doing this for 50 years." When I tried it on at home the beading looked nice but length of the dress was 3+ inches uneven from the front to the back and it was even and the perfect length when I dropped it off. The dress is completely ruined and not fixable because there is no hem to let out to even it out without the dress being too short to even the hem line. Horrible customer service and people skills to top it off....DO NOT TAKE YOUR BUSINESS HERE!

bad service! I called them to get a clarification about the prices. I told the lady that their line…read moreis very noisy and I can't hear them clearly. she simply closed the line and she never called me back. I don't recommend.

Mary does fantastic work. She has taken in and hemmed numerous pieces for me. Her work is clean and…read morewell-done, and she is very helpful in making garment suggestions. Her rates are competitive, and turn-around time meets expectations.

I brought a dress in to be altered as it fell off my shoulders. Mary carefully measured each…read moreshoulder and the dress was returned in perfect condition. The next dress has spaghetti straps that were too low for me so she pinned them in place but the dress didn't fit properly when it was altered. The black lace and velvet skirt I brought have an elastic waist that was too loose and you could see through the skirt so I wanted it lined. She pinned the skirt and I could barely get it over my head so I reminded her that there wasn't a button or a zipper in the skirt. It just needed new elastic. By that time, it was busy in the shop and I could tell she wasn't paying attention to me. The finished product was sewn where she pinned it instead of replacing the elastic and it was lined to mid thigh. Since I'm an old lady instead of a teenager, the mid thigh length was not appropriate. I brought in two pair of pajamas, from Victoria's Secret where is she only measured one sleeve and one pant leg. The altered pajamas had one sleeve longer than the other, and the same with the pant legs. She should've measured both legs and both sleeves. I also brought in a pair of pants from Lands' End, which I didn't even bother to try on afterwards as by that time, I was too disgusted by her alterations. Since nobody is going to see the pajamas, I didn't even bother returning them for alteration repairs. But I did take in the black skirt as I couldn't get it over my head. The skirt was a size medium, and the lining she put in was a size petite. I could've worn a size small, but it would've been tight. The skirt was a full skirt, but the lining they put in was a straight slip. The bill was $198.00. I returned only the skirt to be re-altered. Even though the mistakes were totally theirs, she charged me $20 to correct her own mistakes. I told her about the two pair of pajamas with the two different sizes on the legs and arms and the dress with the too high spaghetti straps. I will never go back there and I'm posting this to share my experiences so no one else has to go through this alteration nightmare.

Been here several times over the years since I'm petite and need help with many garments. The…read moreshopkeeper is very helpful and can help you to problem solve how best to fit a garment to your frame. Quick, reasonably priced, high quality work.

Reasonable prices and staff is easier to work with. Quick turnaround time depending on the…read morealteration.

Best Tailor in town hands down. Family has been using Kim's for over 30 years and always does a…read moregreat job.

On Behalf of Kim's Tailor:…read more Dear Ms. Andrea C., I am Joseph Kim's daughter and was asked to speak on his behalf. We do remember you and again, we apologize you were not satisfied with our work. We always strive for customers to leave their final fitting happy and 100 percent satisfied. Since this was unfortunately not the case for you, we asked for you to return so we could remedy the situation and when that was refused, we sent a refund in the amount that you had said would be fair compensation. Kim's Tailor built their reputation over more than 40 years and is a respected person in the community. The majority of his clients are referred from others by word of mouth by those who have directly have had positive experiences. It is unfortunate you have had a negative experience and that we were not afforded the opportunity to properly remedy the situation. Best wishes for you in the future.