I really wish I could give this place a 0. First there is no internet! I had to provide my own internet in order to send my paper job. After sending it he required me to send it again in pdf form. This was not stated nicely or did he have a positive attitude. And of course between sending it the two times I would had to wait for him to finish with several other customers. Second the customer service was horrible. As the owner was helping me he would disappear for minutes, up to 10 minutes at a time, at a time in the back, leaving me waiting. It was hot in the building and slightly a mess...which turned me off with the lack of customer service. Third, when I called ahead to see if the job could be done that day, he said yes. But after standing there for 1 hr, he informed me that his worker was on vacation and he was not going to complete it to th next day. Fourth, he never printed me an example or reviewed my pdf with me. Ended up the pdf formatted different then the actual document I sent him the first time, leaving the final project with an error. When I asked him to correct it, he said I should have reviewed the pdf and I could go to another place. Lastly, I was never provided a itemized receipt. Pretty sure he randomly came up with my bill amount. My experience was aweful and I will never recommend or return. I should have walked away when I had the chance! Seriously staples does a better job then this place!! read more