THE best locksmiths I have ever gad. Very prompt, professional, and polite. Not only that but the young man knew what he was doing! Fantastic, will never call anyone else!!! read more

Simply called trying to ask if they cut keys for a 2008 range for since mine had detached from my fob. The person who answered the called was rude as f*ck. he asked the year make and model in which I told him a 2008 Range Rover Supercharged. Then he proceeds to say "that still doesn't tell me anything" like wtf?? that legit just told you everything. He just pissed me off quick, didn't get a chance to experience the great service I heard about with this place. unfortunately I won't be recommending them to anyone. Poor customer service. If you felt like I wasn't giving you the info you wanted just respectfully let me know what you want. read more

I locked myself out of my house today and contacted another locksmith who told me they would call me back in 5 minutes. They never did and I spent an inordinate amount of time waiting. In the cold. I finally gave up and called Angie at 515. I had a crew at my house within the hour. They were personable, knowledgeable and professional. They had my door open in just a few minutes. I would recommend this company to anyone needing the assistance of a locksmith. Great job! read more

Great Job!! I managed to lose my car keys. They came out unlocked the car and made a new key fob for me.

Great people. Family owned business. Very friendly and got the job done quick. Fair prices. I lost my car keys and previously had my steering column replaced. The other locksmiths I talked to said they couldn't assist. 515 was upfront and gave me prices if it was able to make a duplicate key successfully and a price if they couldn't. They got it to work. Lifesavers! Highly recommended. read more

Expert knowledge and wasn't too expensive. Was able to get work done on two locks same day I called. Definitely recommend this company.

They did a fantastic job rekeying our front door. The job turned out to be tricker than expected, but the price was still reasonable and the job well done. And they were super friendly! read more

My house was recently burglarized and our house keys, in addition to other things were taken. 515 Locksmith was excellent. They were compassionate about our situation and understood our desire to re-key our locks as soon as possible. They got here within about an hour and had things re-keyed in 30 mins. They discussed other home security concerns with us while they were here and made us the needed amount of key copies on site. They provided options as well as up front pricing for their service. Thank you! read more

515 Locksmith was quick to arrive, quick to solve problem, and patient with customer concerns. I have never needed locksmith services before, but if I do---- I will call 515 Locksmith again.. This was a delightful costumer service experience. THANK YOU!!!!!! read more

Hector is the best. Don't hesitate reaching out to him for all your locksmithing needs!

I do not have enough good things to say!!! From the first phone call to the rekeying of 5 locks, expectations were exceeded. My experience was every bit as good as the online reviews indicate. They were prompt, professional, personable and clearly knew their business while doing it all at a very reasonable price. However, when I locked myself out of my newly keyed house at 10 o'clock that same night, that is when they showed what truly nice and generous people they are. They took my call and within minutes drove across town to make sure that I could get in my house yet that night. Somehow, despite the fact that they were just returning to their home from a long days work, they could not have been nicer about the entire thing. They refused to accept payment for this additional late night service while joking that they were also giving me "an additional 7th lucky key." Who does that these days? There is no question that I would have given them 5 stars and a glowing review even before I locked myself out but if you want to do business with good people who will provide excellent service then I cannot recommend them highly enough! read more

I cannot say enough about the positive experience I had with this company. Fair pricing, fast courteous and professional service. They care about their customers and it shows! read more

We bought a "new to us" car, it came with only 1 key. We called the dealership and they wanted over $500 to cut and program 1 key for us. I called around and decided to have 515 Locksmith make our new key. They came right to our house, they wore masks, they were friendly and got the job done for less than 1/2 the price. Do yourself a favor and call them, you won't regret it. read more

By far the best experience I have ever had! I was hesitant to call at first because every other place in Des Moines made me feel ignorant for even asking if they could help. Angie answered and made me feel well taken care of. Her and Hector met me at my desired location and told me what I needed to have and bodda boom bodda bing, my lock was cut off and life was good again!! Definitely referring them to all my friends and family!! read more

I like a moron locked my car in my garage. And I along with everyone else could not live without my car. So I called and left a voicemail with my info and within minutes I got a call from Angie. She had all the answers, and was incredibly helpful. She gave me a 30 minute window to arrive and within 35 minutes she was calling to let me know she was there. Once they got there, they were super polite and before I could blink the lock was picked and my sanity returned. All for a modest price. I wouldn't recommend and anyone else for all of your lock needs. read more

If Angie and Hector are not your first call for any lock issues, they should be. We needed to get our locks rekeyed after moving to the area and we couldn't have asked for better service. Angie responded right away (a different locksmith company had a full voicemail box and never called back) and set up an appointment. They arrived right on time and Hector got everything done quickly. Angie and Hector really focus on treating their clients well and my wife and I felt that right away. 5 stars without a doubt. read more

Quick, professional service on a Sunday night. Thanks for being a saving grace after we stupidly locked ourselves outb read more

Great customer service! Prompt, friendly, knowledgeable! I highly recommend 515 Locksmith!

Excellent, Friendly,professional service! They re-keyed my storm door and re-installed deadbolt on faulty front door! Super fast and reliable. Definitely would recommend!!!!! read more

I highly recommend 515 Locksmith! Had our entire home rekeyed in 30 minutes! Cannot give a better review! Thank you !

Great customer service and personable! Easy to work wit7z

Amazing service! They got me back in to my home when I locked myself out. They were incredibly friendly and professional, not to mention timely. I couldn't recommend them more and should I be in a bind again, I will definitely call them first. read more

We have used 515 Locksmith on several occasions from changing locks on our home to vehicle lockouts. Hector and Angie have provided us with Excellent Services! We highly recommend 515 Locksmith! read more

As if having to drive a rental due to a recent car accident isn't stressful enough, I locked myself out of my house the other night - I grabbed the rental car key but not my house keys and as soon as I shut the door, I knew what I had done. I have 7 copies of my key distributed among friends and family members but after many frantic calls, no one could remember where their copy was other than one guy who was out of state for work. I tried a few possible options to enter my house but it just wasn't going to happen without causing some serious damage. I went to Google and searched for a locksmith who was available at 9pm on a Friday night. There are a few options in town so I read through some reviews and decided to call 515 Locksmith. I could not have made a better decision considering the miserable predicament I had got myself into. Angie was very kind and professional on the phone - she even encouraged me to call around to other locksmiths if I wanted to but stated they were only about 10 minutes away so it would be very convenient for them to head on over. I decided to enlist their services and it seemed like they pulled in moments after our call ended. Hector and Angie went through the motions to unlock my door swiftly and without any damage or scratches. They got along very well as he was training her on the process. He said he wants her to be able to help people in the event he is occupied with another task. I get pretty emotional and stressed out in these kind of situations but I was put at ease talking with them and ended up thankful to have met these guys. I offered my debit card right away but they wanted to be sure the service was completed satisfactorily before accepting payment. When they were done, I told them that I hope to see them again but not under these circumstances! I do 100% recommend contacting them if you ever need a locksmith. read more

515 Locksmith is awesome! I had locked my keys in my car in West Des Moines. These guys were very quick to respond! They were able to get to me within 15 minutes of when I called. I had called a bunch of places prior to them that were either not helpful, not answering, or had a 2.5+ hour wait. When they arrived to help, they were very friendly, kind, and had me back in my car in no time. read more

Great service! Very friendly and courteous. They unlocked my car quickly and professionally. Their price was cheaper than most other locksmiths. I called a scam locksmith before them who said it was $15 dollars to unlock my car and then they wanted to charge me $165. The guy was not professional looking and I kept getting an answering service when I called back to find out where they were because I was waiting for two hours and they kept saying they would send a different locksmith out to help me. After that I called 515 Locksmith and spoke to the owner Hector and he came out within the hour and stuck to the price he gave me over the phone. Definitely will call him again. read more