The tech was very flexible in working with our schedules, and was very personable and professional.read more

Bailey responded to my deadbolt repair quote request promptly with a few questions that allowed him…read moreto provide a quote for service. He came to my home the same day and when entering he took off his shoes and got right to work. He had all the tools required. He was able to fix the deadbolt vs replacing with new hardware. But he also offered to swap it with the deadbolt from a less used door for my peace of mind. He was in and out in less than 30 min, would have been faster if we didn't swap deadbolts. Since he did not require a new deadbolt, he adjusted his price accordingly. Good service, I would definitely call again and recommend his service.

Met up with Ryan. He was very personable and efficient…read more Good guy would recommend any time.

I needed my key fob programmed so I could lock&unlock my doors. Ryan showed up on time was very…read moreprofessional. He went out of his way to help me and did not over charge me like other locksmiths. I would recommend him for the job any day. Thank for your help.

Excellent Service! I have used ShaunLock on many different occasions over the past few years. I…read morehave had them re-key locks, open my car when I was locked out and make keys for me. They have been on time, worked hard and extremely fast. ShaunLock is an excellent choice for Lock Service!

Excellent service. I needed a lock replaced on a garage door and they sent someone out the same…read moreday. Brad came out and got me into my garage again. He did have to come back the next day to replace the lock as he didn't have the right lock with him (very, very old garage door - no key to fit the lock). This wasn't an inconvenience as I could now get into my garage. Brad came out the next morning and got the new lock on the door very quickly. Brad was helpful, friendly, and efficient. It was truly great service. I highly recommend Shaunlock for anyone needing a locksmith.

THE best locksmiths I have ever gad. Very prompt, professional, and polite. Not only that but the…read moreyoung man knew what he was doing! Fantastic, will never call anyone else!!!

Simply called trying to ask if they cut keys for a 2008 range for since mine had detached from my…read morefob. The person who answered the called was rude as f*ck. he asked the year make and model in which I told him a 2008 Range Rover Supercharged. Then he proceeds to say "that still doesn't tell me anything" like wtf?? that legit just told you everything. He just pissed me off quick, didn't get a chance to experience the great service I heard about with this place. unfortunately I won't be recommending them to anyone. Poor customer service. If you felt like I wasn't giving you the info you wanted just respectfully let me know what you want.

I went to Metro Locksmith to have the key fobs on my Kia replaced. They quoted me a price that was…read moreat least $100 less than the dealership. They were able to replace one fob within 20 minutes but did not have another in stock for the second. They let me know I could stop back another time. Tip: this establishment charges a fee to use a credit card.

Needed a new key fob and chip key for my car. I was in and out in about 10 minutes with both fob…read moreand key. The price was less than half what of a national competitor who advertised low prices wanted to charge. Great customer service!

Incredible company, saved me so much money. Within a few hours of calling them, they had solved my…read moreissues and I had access to my car again! I am so thankful for them.

Needed a key made for my car. Jason was fast and a lot cheaper then the dealership. Very fast and…read moreefficient.

They were very fast, had surprisingly good pricing, and were really knowledgable - they even gave…read moreme some tips about my car key/key fob which was very helpful. Overall fantastic experience, which is always great to have in the midst of a frustrating (lock out) situation! Definitely recommend these guys.

These guys-should Get zero stars as they are criminals. I called them they were very prompt and…read morevery kind for an hour and a half they tried to decodget zero stars as they are criminals. I called them they were very prompt and very kind At first it took Josh over an hour and a half to make a key to turn my ignition over one time and then be stuck in my ignition and Jim missioat first it took Josh over an hour and a half to make a key to turn my ignition over one time and then be stuck in my ignition And Jam it. Now I have no choice but to replace the ignition and key and no auto store in town has one and Josh still refuses to give me $10Now I have no choice but to replace the ignition and key and no auto store in town has one and Josh still refuses to give me My money back so I basically paid $100 for a key to turn over one time then he tells me that I have unrealistic expectations because I want my money back it would've been cheaper for me to just tell my car

Yieftumbo came out to help us with a lockout when no one else in the area was able to.read more

Called late at night after getting locked out of my car in a remote area. They came right away,…read morewere super quick, incredibly friendly and helpful (gave me some extra knowledge/recommendations about my key!), and VERY affordable. Never going to any other locksmith in Des Moines again!