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    Metro Locksmith

    4.1 (9 reviews)
    Open 8:00 am - 6:00 pm
    Updated 3 weeks ago

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    The Gomex Locksmith Solutions - Texts from us

    The Gomex Locksmith Solutions

    (10 reviews)

    I rarely leave negative reviews, but this was one of the worst service experiences I've had…read more I called Chris at Gomex Locksmith and he came out to unlock my car. He was unsuccessful at getting it unlocked so he said he could order and cut me a new key. The kicker is he wants to be paid upfront by cash app. DO NOT Pay this guy. After he gets the money he will just start ignoring you! I paid Gomex Locksmith $240 for a replacement key and was told they would come out Tuesday 2/3/26. He was at my house 1/31 That turned into Friday. Then I was told the key had to be ordered from the factory and would arrive Saturday. Saturday came and went with no key, no service, and no follow-up. Every time I would call he would not answer and text hours or days later coming up with an excuse. After that, communication dropped off. I was eventually told I would receive a refund, but that still hasn't happened. So at this point I paid $240, received no service, no key, and no refund -- just delays and excuses for 3 weeks. I gave multiple chances to resolve this before posting. If you need a locksmith who shows up, communicates clearly, and follows through on what they promise, I would strongly suggest looking elsewhere.

    Do not use this company. The owner - Chris Gomez - is nothing short of a thief, incompetent, and a…read moreragingly liar. I was having a door handle and deadbolt completely replaced. The results: 1) Charged me more that what his son (same company) had said he'd do it for, 2) the deadbolt only works if you jimmy the door and align it just right, 3) the door handle part of does not remotely work. Gomez blamed it on the part "not working". I've bought locks from Menards for 20 years and never had a problem. He was there for maybe 10 minutes said there was "nothing he could do". After I asked him why I should pay when the work was not done, he said he'd come back the next day at 1:30 pm and text on his way. He neither came back nor texted. He said he tried calling my phone near end of the day but never left a message. He refuses to come back out and finish the job, even with a new unit I bought for him to try. I am $128 poorer and almost nothing to show for it except a badly installed deadbolt. Repeat, bite off your own hand before using him ever.

    Metro Locksmith - locksmiths - Updated May 2026

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