Everytime I go here I seem to go home with a new problem. The problem I go in for has rarely ever…read morebeen fixed. I have to deal with explaining the same problem to 3 different staff members who seemingly don't communicate with each other, and they always seem to forget important details and deadlines. Avoid this place. I went because it was the closest to me, and that was a mistake.

could be something special if they could realize their potential. they could be the MicroCenter we…read moreall need. And please add veterans, military, and first responders (police, firefighters, paramedics) discount. once they make these changes it will for be a 4 star company.

They built me a home office machine maybe 5/6 years ago. No extra crap software. Fast reliable…read more Still going. Ordering a new one this week just to start fresh. Great service and product. Definitely the way to go rather than Best Buy etc

Tried to stop into the store during their "open" hours but nobody was there…read more Super disappointed cause I was really looking forward to dealing with a local company.

It is pretty bad when the owner of a Christian company proceeds to tell me, "this is how we get…read morepaid", when it comes at the expense of your own internal rep not expressing that i would be charged for the remote service at the beginning of the call instead of at the end of the remote service, b/c I certainly was not aware of the charge and I WOULD NEVER HAVE AUTHORIZED IT FOR SOMETHING THAT SIMPLE. I simply thought it would save time and b/c it was nothing major, I never thought I'd be charged. The tech even apologized to me for not explaining, up front, the charge but he says Dan makes them charge no matter what. Wait, wha, wha, what!!!?!?! And then I finally get a hold of ole' Dan who then 'doubles down' on we 'have to charge the fee' instead of eating the fee for his on tech's mistake. If Dan would've simply apologized and ate the fee, I would've still been a customer today but it was obviously more a matter of pride for Dan when I spoke with him over the phone instead of doing what was right b/c of their mistake. I wont be recommending anyone to this company and will let friends and family know they dont really care about customer service with Iowa P.C, only 'about getting paid!' AND BY THE WAY, THEY AINT CHEAP. PATHETIC!

From the owner: Making Computers Work For You…read more Iowa PC Services, located in Des Moines, IA, specializes in personal and small business computer services. Is your computer running slow or are you having trouble accessing emails? We can help you get the most from your computer and offer valuable advice on the latest in computer technology. We come to you with no trip charges for the Des Moines metro and Golden Circle areas. Iowa PC Services is locally owned and operated, providing prompt and affordable work. Services we offer include: Repairing Desktops and laptops, Wired and Wireless Networking, Training, Data back-up services, Software upgrades, Cloud computing, Smart-phones and tablets. Call Iowa PC Services today. We'd love to help!

Tiff has always taken excellent care of my computer repairs in a speedy manner. Also she had given…read moreme superior help with my new purchase needs as well. Good job!!!

From the owner: Home & Business: Computer Hardware, Computer Software, Virus/Adware/Malware Removal, Data Transfer,…read moreUpgrades, Internet & Network Setup/Installs, New & Used Computer Sales, Apple Mac Repair, VHS to DVD Conversion, Other Media Conversion

very poor customer service. the representative that answered my phone hanged up on me when i tried…read moreto point out to her the types of services listed in its website, having told me that the company did not provide the services i was looking for, while claiming she's new with the company, though the service i was asking for is listed on its website [the moment she answered the phone and heard my voice]???

From the owner: K & L Technical Services provides security camera system installations, data/voice/video cabling,…read moretelevision mounting, home theater installation, computer maintenance plans and repairs and much more. We serve both residential and commercial customers, and have the small firm feel in providing great customer service.