Dustan P. Provided us with great service. He knew every department very well and helped us with saw…read morecutting boards and cutting blinds. His new coworker, Missy, came alongside for some training and she was great, too! Thanks Dustan & Missy!

I'm terribly disappointed with the online experience. I ordered a Ridgid string trimmer that was…read moresupposed to be delivered last Friday, I'm still waiting. They can't give me an expectation of when it's will arrive.

BEWARE!!! I purchased carpet at the Altoona Store and contacted the contractors they had on a list…read more I ended up hiring Tony Johnson from Des Moines. He did an absolute TERRIBLE job installing the carpet. There was a gap between the wall and the carpet in the hallway that he had to have known was there, the carpet wasn't fastened down on the ends or folded over, he used the utility knife and left multiple blades on my windowsill for my grandson to get into. Tony refused to refund any money. Please see attached pictures. Evidently Menards doesn't check to see if these people actually know how to install carpet. I contacted Menards and was told they could not do anything because they don't work for them. I assume that he's probably still on the list as a contractor-do not use Tony Johnson.

It was a very positive first trip to their Ankeny store, which is well-illuminated, stocked, clean,…read moreorganized, and has several helpful employees. The spacious parking lot made the whole visit easier. Pricing is competitive. They are open both early and late, making them a definite option when in need. We used their app to traverse the store, making the whole trip more manageable due to the store size. They had multiple options for every home need that we came for, and we were especially pleased with their garden section.

I had been next door at the bike shop and decided to stop in and browse. I've been looking for a…read morescrew for my car's key fob for about 2 years. I didn't want to pay the $$$ get the dealer replacement. I'd been to other hardware stores that had the right width of screw, but way too long. Anyway, I decided to give this store a try. I walked in and the person at the counter asked if I needed help. I told him what I was looking for. He directed me to the correct aisle, which end, and which side of the aisle. When I got there, there was already another employee there helping someone else. After he finished with the other customer, he asked if I needed help. I showed him my key fob and went to work to find something that would fit. Eventually, he found one and even screwed it in for me, which was great because I definitely don't have a hex wrench small enough for that screw. In the end, my bill was 99 cents plus tax. What a great deal, and great customer service!

Omg, the nicest staff around. So helpful. I needed a screw because something that I purchased st…read moreMenards was missing a screw so I brought it into Ace and the sales person went and found me the screw and finished putting my item together for me. That is above and beyond. Every time I go to the store I am greeted as I walk in and I am asked what they can help me find. Wow, I just love the size of the place too. You sometimes don't need those big box stores. I highly recommend this place for your hardware needs! You won't be disappointed!

I've been researching solar shades for my lanai door and came across this company. They seem to…read morehave lots of great reviews according to Google and even Yelp, so I sent an email to ask an initial question about the opaqueness of the shades. I never got a response, and figured maybe it was overlooked, so I tried again. Days later and still no answer. I could call them, but really, if email is not actually an option for communication, then why offer an email address? Hopefully my experience is just a fluke but a lack of good communication does not make me trust a business. After looking specifically for low reviews (on Google Maps), it seems communication is indeed a known issue.

0 stars, but it doesn't give me that option. very high pressure sales, promised things that were…read morenot communicated or written down for the construction crew. They measured for the window wrong, so that could not be done the same day as the shower. The window was in the shower area and we were told that there is not am option for any type of frosted glass when it was being installed, but it was stated in the sales pitch that absolutely it would be. We went 6+ weeks with a tension rod and plastic on the window just to use the shower. After the shower was installed they never reordered the window that was measured wrong and marked the job completed. There is no communication from those who make the decisions and little to no desire on anyone's part to call and check on the satisfaction of the work done. We would not have gone with them in the first place but were told certain things during the consultation that seemed like the work crew had no idea what was going to be happening. We hired this compan on the assumption that they were professionals doing the job. That was not the experience at all. I interacted with one person who came to check on some of the minor concerns and I do feel he could tell immediately that there were problems and worked on our behalf to get things done right. I could go on and on. Do not recommen.

A terrific store, filled with knowledge, great customer service, a superb inventory, and one of the…read moresweetest cats ever! Serving Waukee from the space since the 1870s, this place has equipment rentals, paint, home needs, hardware, tools, and it is uncluttered! Every brand name represented. Located in Waukee's Triangle District, and it is a special visit. Owner Geoff is such a good guy, exudes professionalism and awareness after 30+ years at the store. He has morphed the store into a current venue, handling today's needs. Impressive guy who cares about his customers. But it's Andie the Cat who rules the premises! A cuddly cat who boosts throughout the store, so sweet, and loves to be petted!

I always enjoy shopping here. I love to support local. I was sad today as the cat is usually in…read morethe window and was not in the window. The staff here is sooooo friendly. I am always greeted as I walk in the door. Today, I went for a screw and nut. I needed it for my holder for my bike. The woman working greeted me as I walked in. She took me back to the right area and even picked them out for me. I forgot they had a minimum ($1) to use a credit card. I had no money with me besides my credit card. They offered me to come back and pay, I was afraid i would forget. I shopped instead. I knew I probably needed more items. When I checked out, the woman asked me if I was going to put the phone holder on my bike now. I said yes, so she followed me out with a screw driver. The screw was too short, so she went in and got a bigger one for me. You don't get service like this anymore.

Riverside helped us design and create our kitchen and bathrooms in our new house. They were easy to…read morework with, great attention to detail and took the time to assure we were happy each step of the way. Highly recommen!

Hunter did such an amazing job on our kitchen update. Installation of appliances was smooth and he…read morewent through all the details with us very clearly. The work was done quickly and very professionally. We decided to go with Hunter after doing some research and getting quotes from other places. Hunter gave us a great price for the work and was very professional to work with. Highly recommend!

In a world where customer service has become a distant memory, Lazarus Frisch, our installer for…read moreour bath remodel, was a refreshing example of someone who genuinely cares about his customers. He showed great care throughout the entire process, protecting surfaces and keeping the areas clean at all times. Very personable, he instills confidence after having done over a thousand of these bath renovations. He gave us ample time to ask questions and offer input on the placement of all the necessary fixtures. And even though he was also training a new installer (Justin), his work was impeccable. I could say so many more good things about our experience, but I'll end with this: Re-Bath could have no better ambassador than Lazarus.