Great Store! Variety of selection of paint! John has amazing customer service! Prominence is the…read morebest primer and paint in one!

I always deal with John, my salesman is Kevin and between the two they always get me set up with…read morevery affordable price!! They are the only paint store left in DesMoines in my opinion!!!!!

I enjoy shopping at this store. The employees are very nice and friendly. I would hate so much to…read moresee this location close. It's a local store that needs community support

This True Value store is one of the closest hardware stores to downtown. It's easy to get to off…read moreof Grand or 63rd, but turning around a trailer could be tough in this parking lot. The store is really clean, and there were actually employees walking around being helpful. What I like about these sized stores is that you can find your way around and things are geared more to homeowner type projects instead of contractors or renovations. You want to come here for those smaller projects, or if you need advice on something in your house. I wouldn't come here to buy yards of topsoil or huge piles of lumber. For us, it was in and out in 15 minutes to buy a hose, some seed and fertilizer. Prices were good (be sure to check out their house brand - it was cheaper than the big brands), and I found the selection to be good as well. Oh, and they rent tools if you need them - especially garden stuff (like sod cutters or rototillers)

Literally standing outside before closing and it's closed. Busted my booty to get here too! Says…read moreit's open until 5pm on Sat, they lied.

This review is for Mia, the color consultant who works for this store. What an AWESOME service…read more We're going to have our storm door and front door professionally painted, and when the painter came by to give us a quote, he recommended this service, since, I was unsure what colors I wanted? I called the Clive location, and the young man who answered was very helpful and connected me with Mia by phone. We set up a time for her to come to our home. She was on time, super nice and skilled with color - How fun! She asked helpful questions, and both my husband and I feel like she tapped into what we're going for, while saving us a ton of time. There is no cost for the service, yet they ask that you purchase your paint from Sherwin-Williams for the project. I am happy to get our paint here, now. What an effective, productive set up. Thanks, Mia!

The Woodsmith Store is amazing!!! During the remodeling of our home, we ran into constant hassles…read morefinding the items we needed in the big box stores. We would talk to sales associates who were clueless and would subsequently sell us the wrong item. A case in point was some pie hinges for our new custom kitchen cabinets. When I finally was so frustrated with the home improvement stores, I walked into the Woodsmith Store and they knew immediately what I needed. The staff is friendly, knowledgeable and actually seem to be woodworkers, not just clerks wandering aimlessly. While there I also visited the garden center and was awed by the selection and the knowledge of the staff. I will be back time and time again!!!

Didn't even this place existed until we had to enter a pinewood derby competition. This place will…read morecut your block of wood to the shape you want for free. You don't even have to buy the block from them. The man who did the cut for both kids was awesome. He showed them after the cut how there are now grooves from the cuts they need to sandpaper off. He also showed us the different grades of sandpaper we needed to get it smooth. I love this place. Very helpful, knowledgeable, and friendly staff.

I will never again go to Menard's, Home Depot, Lowe's, etc. to buy my paints or stains. The staff…read morehere is extremely attentive, knowledgable and friendly. The prices are comparable to the big stores, but the service is ten times better and there is no long wait in line to have your paints mixed. I took in a sample of woodwork and they matched with a custom stain within minutes. At the big stores, I had to shop from a piece of paper to match as closely as I could. John and his staff took the time to make a custom stain for me and removed all of the guess work. I will always buy my paints and stains at this location. They are the best!

My regular (aka go to) Home Depot!…read more Now do I enjoy going to either Home Depot or Lowe's overall...? No. I work in IT...I'm not exactly a big hands on, do it yourself, home project guy... The things that make me like going to this Home Depot... 1. The app. If I don't choose to buy the item online and do a pick up the app tells me what aisle the item I'm looking for is in and what section of the aisle I can find it at. 2. They offer a veterans discount. Not much... But it pretty much covers the sales tax here in Iowa anyway... It's easy to sign up for and add to your app if you have ID.me setup. Once it's in your app you just scan the QR code for the discount when you check out. Like any other Home Depot or Lowe's no one is EVER around when you actually need them. And I've learned to deal with that... Lol Parking is easy. The lot is huge and the store is fully handcapped accessible. They do offer a special parking space for veterans as well (one spot). The store is clean and easy to navigate. When I do need to flag someone down for help they are usually personable enough...when you can finally locate someone. The big picture... It is what is is. A HUGE big box store, with affordable prices, housing every item you could need for a project...and then some!

Uhg- I rarely go to a Home Depot because I always have the same unpleasant experience. Lazy, can't…read morebe bothered employees. But it was getting late and I was afraid I wouldn't make it to Lowe's. I walked over to the check out, and saw another customer asking a question- the lazy checker didn't respond and just pulled out her phone- I guess to look up the item, the customer said, "Never mind I can look it up too, but probably faster." Then the lazy can't be bothered cashier, still leaning on a check out stand, said to me in an I'm gonna fall asleep tone, "Those registers are closed." So I went to a different register, then heard another customer say "Is anybody working here that can help us."The lazy employee just sat there on the closed check out stand, but a young man ran over to help. At that point I just pretended like I lost my wallet and left. What was I thinking? It's always the same. ‍ If you go to this West Des Moines, Home Depot, and see this employee, she won't be helpful at all, best to go to Lowe's or Menards.

THE WORST! This store lacks experience and knowledge of the painting trade and their customer…read moreservice is exceptionally poor. I've been painting homes for nearly 30 years now and had to laugh when the store manager Brittany, tried to tell me how the paint samples Sherwin Williams provides don't really match their actual paint products. We had a situation where paint mixed at the Douglas Ave. store in Des Moines was clearly different than the Sherwin Williams paint sample provided. This led to 4 hours of paint crew time lost applying a bad color mix from this store. After several phone calls and a return trip to give the store an opportunity to offer a remedy; for instance, store credit for the cost of bad paint etc. any remedy at all really, store manager Brittany doubled down on her bad product and service. Naturally paint sales are final for obvious reasons, but when your Douglas Ave Des Moines, IA store jacks up the mix, costs customers and contractors time & money, doing the right thing seems so simple. Best advice don't shop here. You'll get a better deal where the store and its associates care about your project and know how to do their job

Lucy is so polite and so helpful, she went out of her way to assist me in finding the color I…read moreneeded. Her kindness was very much appreciated!