Dustan P. Provided us with great service. He knew every department very well and helped us with saw…read morecutting boards and cutting blinds. His new coworker, Missy, came alongside for some training and she was great, too! Thanks Dustan & Missy!

I'm terribly disappointed with the online experience. I ordered a Ridgid string trimmer that was…read moresupposed to be delivered last Friday, I'm still waiting. They can't give me an expectation of when it's will arrive.

Wow! I don't know where to start. I have a disabled adult son, and I lucked into a moving date that…read morewasn't months out. As a result, we had a deadline to meet for the floors, and I could not move my son into a home that didn't have smooth floors (previously had carpet). Complications arose with the original delivery (no fault of lumbar liquidators), but Cindy... she was awesome. I know NOTHING about floors, and she helped me through the process of selecting the PERFECT floor for our home. She answered my questions. She understood that I had a tight budget to work within. She knocked out EVERY problem that arose, got our floor delivered, and found installers that could meet our deadline. I wouldn't be being honest if I didn't admit that the process was stressful... moving always is, but with Cindy in my corner... that stress was reduced drastically. She had an odd challenge to work with too... I do not use a cell phone, so communication could have been challenging, but nope... she left messages when I wasn't home, contacted me by e-mail, answered the phone when I called, called me back when she said she would. It was no problem at all. I simply do not have the words for how amazing the customer service she provided is. She knows her product and is friendly and efficient, and honestly... I don't know if I've ever met someone with such good problem solving skills. It's not as simple as just ordering a floor... there is delivery and install and multiple people that are involved before that finished product ends up becoming a part of your home. She handled every step of the process beautifully, no matter what issues arose, keeping me updated every step of the way. Thanks to Cindy... I have a beautiful floor that works great for my son. It was installed by move-in date and within the budget I had to work within. I am now surrounded by boxes that I need to find time to unpack while trying to get my old house on the market. I have a ton of things to do and worry about, but the floor isn't one of them. Cindy took that stress off my plate. The installers she sent did an incredible job. I'd been very nervous about hiring for the floors, because I haven't had much luck with hiring for anything. I end up doing most things myself, but I knew a genuine hardwood floor was not in my skillset. I put out feelers on a website, asking for referrals. Lumbar Liquidators was one of those recommendations. I'm glad I used them. I know this review is long, but I have not been satisfied with the customer service AND workmanship of a company for over 30 years. Things have changed, and not for the good. So... since this kind of service is evidently rare (or I just have really bad luck lol), I am taking the time to share this with anybody out there that is trying to find someone they can TRUST to get their floors done. Cindy... thank you. I know I was overwhelmed, and hyper, and stressed out, and just a mess at times, but that's because of past experiences with other companies. Thank you for EVERYTHING, and thank you for showing me that there ARE people that take pride in their job that WILL follow through and keep their promises. Cindy... you rock! And Cameron says to say "thank you for the sample (even though it ended up not being food lol). He still has that chunk of wood flooring you gave him. lol

Cindy at Urbandale store is horrible at customer service and communication. Customer care is worse…read more We received damaged product and they ripped us off some product that we returned. No wonder they are going bankrupt!! Good riddance!!

A terrific store, filled with knowledge, great customer service, a superb inventory, and one of the…read moresweetest cats ever! Serving Waukee from the space since the 1870s, this place has equipment rentals, paint, home needs, hardware, tools, and it is uncluttered! Every brand name represented. Located in Waukee's Triangle District, and it is a special visit. Owner Geoff is such a good guy, exudes professionalism and awareness after 30+ years at the store. He has morphed the store into a current venue, handling today's needs. Impressive guy who cares about his customers. But it's Andie the Cat who rules the premises! A cuddly cat who boosts throughout the store, so sweet, and loves to be petted!

I always enjoy shopping here. I love to support local. I was sad today as the cat is usually in…read morethe window and was not in the window. The staff here is sooooo friendly. I am always greeted as I walk in the door. Today, I went for a screw and nut. I needed it for my holder for my bike. The woman working greeted me as I walked in. She took me back to the right area and even picked them out for me. I forgot they had a minimum ($1) to use a credit card. I had no money with me besides my credit card. They offered me to come back and pay, I was afraid i would forget. I shopped instead. I knew I probably needed more items. When I checked out, the woman asked me if I was going to put the phone holder on my bike now. I said yes, so she followed me out with a screw driver. The screw was too short, so she went in and got a bigger one for me. You don't get service like this anymore.

Great Store! Variety of selection of paint! John has amazing customer service! Prominence is the…read morebest primer and paint in one!

I went in looking for house paint and came away with paint and very happy about the experience at…read morethe store. The staff I worked with was incredibly helpful, friendly, and knowledgeable. I would definitely recommend this store to anyone who has painting on their to do list.

My experiences are great. My wife thinks I have enough tools, and every time, I shop I always find…read morethe one thing I can't live without!

The staff was helpful and nice. They took time to help me find exactly what I needed…read more I love their products. I bought their folding cart which is convenient and stores easily. The app is also very helpful.

I was extremely pleased with my first visit to this location, as they were helpful, knowledgeable,…read moreand kind, and plenty of options were available. East parking is at a terrific location in central Ankeny, and they had plenty of arrangements to choose from while being well within my monetary choices. I appreciate their customer service, and they did not try to oversell me but instead listened and allowed me to secure what I came for.

Five Star service for my Grandmother's 80th!!! Couldn't make the three state drive. They were…read moreclutch.

These guys are top notch. I had trouble with a sink and had not gotten any real help from the…read moremanufacture. Jessica jumped in and got the big time support I needed and the company stepped up after she got involved. They have always been this helpful. You get what you pay for.

Repair lamp switch. Reasonable price. Saved a favorite pair! Very nice folks to desk with. Showroom…read moreis full of beautiful fixtures and mirrors.

Spectrum had been recommended by a friend and when we arrived I was very impressed. Looks like…read moregreat inventory. However the clerk was not wearing a mask and when I asked if he would he said he didn't have one. We simply cannot take a chance so we left and will probably shop online. Sadly. We wanted to support local business!