Took in a desktop PC that was running slow and they thought right away the problem was the…read moremechanical hard drive. I originally went in on a Thursday,. and they suggested I come back in the following Monday so that they could get to it more quickly. I brought it back in that Monday, and hadn't heard back, so I called Friday and they told me it looked ok overall (no viruses, etc.), but the hard drive replacement should help. I told them to go ahead with the work. I got a call the following Wednesday afternoon telling me it was done. The first week was a holiday week, so the swap took just over 6 business days. The fix is fantastic! All the files, etc. were cloned perfectly to the new hard drive, which is amazingly faster than the previous one. From looking at the work order, I can see where they did the work pretty efficiently, they just didn't contact me to move ahead as promptly. The computer was done 2 days before I was notified it was ready, and there was a day lag from evaluation to me calling them to check in and move ahead with the new hard drive. So, all in all, I'm very happy with the end result and the work that was done. There were just some opportunities to get things moving a bit faster to cut down on the time I was without the computer.

They helped me recover data from a corrupt portable hard drive. Great customer service, and most…read moreimportantly they provided me with my data that I could have lost forever! Thank you Little Dog Tech.

Amazing service, fast response, knowledgeable, and great to do business with. Bought a server and…read moreworkstation from him, will definitely be back for more in the future. ​​​​​​

Kevin and Elena are responsive... thorough... and great balance of professional and…read morepersonal/friendly. Interested in learning what you need, interested in resolving and teaching. Great service.

I needed to get my new printer installed and set up with wifi, etc. I tried myself for about an…read morehour. Before I lost my mind I decided to see if I could get an expert to help--and I found Jeremiah. He's great. Smart, thoughtful, and got the job done. I felt very comfortable having him in my home. Nice person, knowledgeable, and conscientious.

Took in a old computer that had a update interrupted and would no longer work…read more I asked for help fixing the problem but they were not able to.

You just don't know how grateful I am for this company. I had bought a new computer and it had…read morebegun to sync all my data onto the other computer compromising the Privacy of my clients. In a matter of minutes they unsynced them and my files were restored and most importantly private..great service!!

we have been paying these guys for shredding service for few years. they are always late and only…read moreempty about half the bins. these past two months they have refused to service us altogether. when we called to try and get someone to pick up the paper we were given false promises of a pickup but they never showed. they claim to be open but when we went to the local site the doors have been locked on all entrances. this has been the same for two weeks now. the customer service hangs up in the middle of a conversation if the agent gets bored. we have been trying for two months to get them to come do what we have been paying them for but no luck. finally we decide to cancel our agreement but they refuse to let go of our account and have still been charging us. we eventually had to cancel our corporate card just to get them to stop but then they sent us letters demanding we pay them but still no service has come our way. the last person we talked to said we are contractually obligated to pay them " whether services have been rendered or not" worst company to work with , worst customer service, and worst actual service if they ever did anything. this place is just one big scam now. strongly suggest buying your own shredder. costs cheaper and at least you always know whats going on.

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

We have worked with Embark IT on purchasing a couple of printers over the past few years. The…read moreservice and the level of responsiveness they provide is outstanding. We have worked with several different people from the sales to the support side and everyone has been wonderful. We couldn't be more pleased!

Everytime I go here I seem to go home with a new problem. The problem I go in for has rarely ever…read morebeen fixed. I have to deal with explaining the same problem to 3 different staff members who seemingly don't communicate with each other, and they always seem to forget important details and deadlines. Avoid this place. I went because it was the closest to me, and that was a mistake.

could be something special if they could realize their potential. they could be the MicroCenter we…read moreall need. And please add veterans, military, and first responders (police, firefighters, paramedics) discount. once they make these changes it will for be a 4 star company.

Great service and well worth the switch over to Astra. A locally owned and operated company they…read moretake every step to make sure we were treated right.

I have had Astra Security doing my security systems at my properties for over a decade. They are…read moreprofessional and a great asset to their local community. I highly recommend using Astra when you think of alarm systems with cameras, sensors, thermostats, connected devices, and more.