Took in a desktop PC that was running slow and they thought right away the problem was the…read moremechanical hard drive. I originally went in on a Thursday,. and they suggested I come back in the following Monday so that they could get to it more quickly. I brought it back in that Monday, and hadn't heard back, so I called Friday and they told me it looked ok overall (no viruses, etc.), but the hard drive replacement should help. I told them to go ahead with the work. I got a call the following Wednesday afternoon telling me it was done. The first week was a holiday week, so the swap took just over 6 business days. The fix is fantastic! All the files, etc. were cloned perfectly to the new hard drive, which is amazingly faster than the previous one. From looking at the work order, I can see where they did the work pretty efficiently, they just didn't contact me to move ahead as promptly. The computer was done 2 days before I was notified it was ready, and there was a day lag from evaluation to me calling them to check in and move ahead with the new hard drive. So, all in all, I'm very happy with the end result and the work that was done. There were just some opportunities to get things moving a bit faster to cut down on the time I was without the computer.

They helped me recover data from a corrupt portable hard drive. Great customer service, and most…read moreimportantly they provided me with my data that I could have lost forever! Thank you Little Dog Tech.

I can't say enough good stuff about my experience. I took mycomputer init was ready within 2 days…read more actually it was ready earlier I just couldn't get there. he spent a lot of time with me talking about tips and tricks. somehow after he had my computer I quit getting put into Instagram jail, which has been so nice. he fixed my computer, and gave me knowledge. I highly recommend Kevin with your computer needs.

Got the job done quickly and explained everything beautiful job made sure I understood his my new…read morecomputer worked

They built me a home office machine maybe 5/6 years ago. No extra crap software. Fast reliable…read more Still going. Ordering a new one this week just to start fresh. Great service and product. Definitely the way to go rather than Best Buy etc

Tried to stop into the store during their "open" hours but nobody was there…read more Super disappointed cause I was really looking forward to dealing with a local company.

I needed to get my new printer installed and set up with wifi, etc. I tried myself for about an…read morehour. Before I lost my mind I decided to see if I could get an expert to help--and I found Jeremiah. He's great. Smart, thoughtful, and got the job done. I felt very comfortable having him in my home. Nice person, knowledgeable, and conscientious.

I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

Friendly knowledgeable service, quick repairs, and very reasonable prices. They were amazing and my…read morephone is finally fixed!

We have worked with Embark IT on purchasing a couple of printers over the past few years. The…read moreservice and the level of responsiveness they provide is outstanding. We have worked with several different people from the sales to the support side and everyone has been wonderful. We couldn't be more pleased!

Everytime I go here I seem to go home with a new problem. The problem I go in for has rarely ever…read morebeen fixed. I have to deal with explaining the same problem to 3 different staff members who seemingly don't communicate with each other, and they always seem to forget important details and deadlines. Avoid this place. I went because it was the closest to me, and that was a mistake.

could be something special if they could realize their potential. they could be the MicroCenter we…read moreall need. And please add veterans, military, and first responders (police, firefighters, paramedics) discount. once they make these changes it will for be a 4 star company.