The tech was very flexible in working with our schedules, and was very personable and professional.read more

Bailey responded to my deadbolt repair quote request promptly with a few questions that allowed him…read moreto provide a quote for service. He came to my home the same day and when entering he took off his shoes and got right to work. He had all the tools required. He was able to fix the deadbolt vs replacing with new hardware. But he also offered to swap it with the deadbolt from a less used door for my peace of mind. He was in and out in less than 30 min, would have been faster if we didn't swap deadbolts. Since he did not require a new deadbolt, he adjusted his price accordingly. Good service, I would definitely call again and recommend his service.

Stupidly locked my key fob in my car after an oil change and had to call a locksmith to come open…read morethe car. Ian's was highly recommended on Yelp, and I see why. Gave them a call, the guy took some information and got the address, and gave me an estimated time of arrival. He kept in touch via text, providing updates for his arrival time as it was a busy summer day with a lot of road construction going on in the neighborhood. The procedure to open the car took less than five minutes, and the tech was personable during the procedure. Price was fair for me making a bone-headed mistake. Should I have another momentary lapse in memory in the future, I would certainly call Ian's again, and I highly recommend their services if you find yourself in a similar situation.

Called Ian in a pinch with a reel estate deal and he came through huge. He was there within half an…read morehour. I would definitely use him again.

THE best locksmiths I have ever gad. Very prompt, professional, and polite. Not only that but the…read moreyoung man knew what he was doing! Fantastic, will never call anyone else!!!

Simply called trying to ask if they cut keys for a 2008 range for since mine had detached from my…read morefob. The person who answered the called was rude as f*ck. he asked the year make and model in which I told him a 2008 Range Rover Supercharged. Then he proceeds to say "that still doesn't tell me anything" like wtf?? that legit just told you everything. He just pissed me off quick, didn't get a chance to experience the great service I heard about with this place. unfortunately I won't be recommending them to anyone. Poor customer service. If you felt like I wasn't giving you the info you wanted just respectfully let me know what you want.

They were able come out and replace our lock and deadbolt pretty quickly. Their price was also…read morevery fair. Everything they did was explained to us.

Did the job every time!! Reasonably priced, knowledgeable on vehicles located in a great spotread more

I went to Metro Locksmith to have the key fobs on my Kia replaced. They quoted me a price that was…read moreat least $100 less than the dealership. They were able to replace one fob within 20 minutes but did not have another in stock for the second. They let me know I could stop back another time. Tip: this establishment charges a fee to use a credit card.

Needed a new key fob and chip key for my car. I was in and out in about 10 minutes with both fob…read moreand key. The price was less than half what of a national competitor who advertised low prices wanted to charge. Great customer service!

I made an appointment to get a key copied. The service was beyond great and although the process…read morewas only half successful (thru no fault of the locksmith, stupid chipped keys.) I only wish he was closer to me as I would for sure give him more business. Truly a pleasure to do business with such an honest, competent young man. Thanks again!

Fast and good people working with. I got my keys in minutes when I called the Smithlock they came…read moreright away and they unlock my car and they gave a new key plus my old keys was in the car. Good service. Keep up a good work My name is Joseph makwer From des Moines

Quick Service. Friendly and worth making two new car keys. Locked out of my car. I didn't need to…read morewait long at all.

Have always got me out of a jamb. Pardon the pun!…read moreReliable, fair, friendly service. Wish they were open Saturday.

I needed a 50-year old dial combination safe opened. After calling a few places that advertised…read moresafe cracking, I finally found Strauss/SEI and they said they could do the job. A few days after dropping off the safe, the gentleman I was working with, Dan, said he had tracked down the company that bought out the original manufacturer, and they could get me the combination if I jumped through a few minor hoops and sent them a form (and some cash!). I got the combination a few days later and went to Strauss to try it out. At least 4 of us tried to get it open, to no avail, but it was great that Dan hunted down this option and offered it up. So, we had to go back to the safe-cracking route. It took a few days for the technician to get to my safe and another one, but he was able to get it open. They don't open the door, just get the lock to release the mechanism and have you come in to get it. I picked up the safe and got my items out. Dan was even nice enough to help me with disposal options for the now unusable safe. Pricing was very reasonable, and service was excellent. Highly recommended!

I called because I needed help getting into my locked vehicle. The person I spoke with it said…read morewould be 30-45 munites. I did not hear back and called again after and hour and a half of waiting And the new person I spoke with had no idea about the status of the technician Sent to help me. I went ahead and called a different company And finally heard back from Strauss 2 and half hours after the initial call

Met up with Ryan. He was very personable and efficient…read more Good guy would recommend any time.

I needed my key fob programmed so I could lock&unlock my doors. Ryan showed up on time was very…read moreprofessional. He went out of his way to help me and did not over charge me like other locksmiths. I would recommend him for the job any day. Thank for your help.

Incredible company, saved me so much money. Within a few hours of calling them, they had solved my…read moreissues and I had access to my car again! I am so thankful for them.

Needed a key made for my car. Jason was fast and a lot cheaper then the dealership. Very fast and…read moreefficient.