I went in before Christmas to get an isu sweatshirt for the liberty bowl. they had t-shirts, bur not sweatshirts. staff was nice and explained it was a licensing issue and suggested I buy them from the university bookstore on line. the strawberry patch has a great selection of sports team apparel and other items. staff was nice and I ordered my sweatshirts from the university bookstore. read more

Being new to the area, I was happy to find a local embroidery shop to make 2 shirts for grandparents. I could have ordered shirts on line, I now wish I had. The shirts were promised by Dec 20, we called Dec 19, were assured they would be ready. We stopped In the 20th twice and assured they would be ready by close or they would stay and finish. Needless to say, it's Saturday morning and I'm now told won't be done and must have had my order confused with another. Local is definitely not best in this situation. read more

Placed my order on June 8th, was to be finished in 10-15 business days. Never heard anything from so I called them just after the 4th of July. The guy said he missed my order (which was placed online) and that he would have my shirts done by Monday the 11th. I heard nothing, so Tuesday the 12th I call and get a text saying they couldn't talk due to a dental procedure they had done but the shirts would be done Thursday the 14th. I once again hear nothing, so today (Friday the 15th) I went to the store. What a surprise when I get told they still aren't done and that the shirts just came in last night so he would have them done either later the 15th or I could pick them up Monday the 18th. At this point I am obviously getting lied to and have been gettting lied to and it disgusts me. Either this place is incompetent or just doesn't care. Truly horrible experince. Still don't have my shirts and these were pre-paid. Don't waste your time here. read more

This place sucks extremely bad. I was there a month or so ago and there was this employee assisting me named Abbie and i must say she was completely unprofessional bc she was rude and her breath was very offensive to myself and my wifes aunt. She did not know anything about sizes and wouldnt even attempt to try and find out if they could make the shirts or something similar to what we desired. This employee also smelled like alcohol so maybe she was drunk this day but who's to know. Overall because of this experience with her I will not be spending my money here and don't advise you do it either read more

The customer support and communication is very unprofessional. An employee named Abie was very obnoxious and unfriendly and over talked everyone in the building. Overall i was was in pure disbelief that this woman was allowed to assist customers. Her breath also was also a little bit offensive. read more

Horrible customer service. I walked in to the Ankeny Blvd location with my mom today. She uses a walker. We asked about sizing for overalls, and were told they "run funny". When I asked what that meant...small or larger...I was told to look at them. I explained they were a gift for someone else and Elaina (the owner) rudely snapped at me to look at them, she couldn't explain the sizing to me. We then asked if they had sweatpants in other sizes besides XXL and XXXL. We were told no, they don't have other sizes, and in fact hadn't had other sizes in two years. I asked why wouldn't they order the more common sizes in two years, and she snapped because no one buys them. Ummm....but I would have bought them if they had a smaller size. My mom asked to find a shirt size that was hanging up above her head, they handed her a Shepard's hook to get it herself, and she was walking with a walker!!!!! I asked the woman what her name was, and she said "Elaina. Why? Are you going to complain? Because I'm the owner so you can just complain to me." My mom purchased $280 in clothing today, but I will never, ever, ever spend another dollar in that store. The owner Elaina was unbelievably rude. read more

I really love all the options for Iowa state that these guys have! Great options for both local high school teams as well!

When I inquired on basketball jerseys and shorts for our girl's youth tournament team last season they offered us samples to take home and try one. Once we made our selection, they were great at working with us on what design we wanted, price point and time frame for delivery. I just ordered a couple more for new girls this season and they were wonderful at allowing us to order just a couple more without having to have a bulk order. I would definitely recommend! read more

Horrible customer service. We counted on them to follow through as promised. They said it would be 2-3 weeks to do our order. We called at 2 weeks time to check in on our order and they guaranteed they would be done by our event. To our dismay, we call on the "guaranteed" date to see what time we can pick up our order so that our company could wear the new embroidered gear, and Jeff got on the phone and told us there is no way he can get it done in time and that we can come pick up our clothing...he "did not care". He was so rude, left us hanging until LITERALLY THE LAST DAY then tells us to come pick up our stuff. Horrible service. We were also going to use them to imprint on 2500 cloth bags/koozies this summer, and for 6 teams jerseys for the Iowa Games in ....NOT USING THEM NOW!! Thanks for giving us the ultimate reason to go elsewhere. We will be sure to let everyone we know about our horrible experience here. Now we are leaving for a convention this evening and do not have our embroidered clothing that we were promised almost a month ago. DO NOT GO HERE. read more