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    Pittsburgh Paints

    5.0 (1 review)

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    11 years ago

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    Cappel's Ace Hardware - My key fob with the new screw in it.

    Cappel's Ace Hardware

    4.9(9 reviews)
    3.2 mi
    $$

    I had been next door at the bike shop and decided to stop in and browse. I've been looking for a…read morescrew for my car's key fob for about 2 years. I didn't want to pay the $$$ get the dealer replacement. I'd been to other hardware stores that had the right width of screw, but way too long. Anyway, I decided to give this store a try. I walked in and the person at the counter asked if I needed help. I told him what I was looking for. He directed me to the correct aisle, which end, and which side of the aisle. When I got there, there was already another employee there helping someone else. After he finished with the other customer, he asked if I needed help. I showed him my key fob and went to work to find something that would fit. Eventually, he found one and even screwed it in for me, which was great because I definitely don't have a hex wrench small enough for that screw. In the end, my bill was 99 cents plus tax. What a great deal, and great customer service!

    Omg, the nicest staff around. So helpful. I needed a screw because something that I purchased st…read moreMenards was missing a screw so I brought it into Ace and the sales person went and found me the screw and finished putting my item together for me. That is above and beyond. Every time I go to the store I am greeted as I walk in and I am asked what they can help me find. Wow, I just love the size of the place too. You sometimes don't need those big box stores. I highly recommend this place for your hardware needs! You won't be disappointed!

    Photos
    Cappel's Ace Hardware - The type of screw needed for my car's key fob.

    The type of screw needed for my car's key fob.

    Cappel's Ace Hardware - Storefront

    Storefront

    Cappel's Ace Hardware - Outdoor cooking area in the northeast corner of the store

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    Outdoor cooking area in the northeast corner of the store

    Menards

    Menards

    2.9(9 reviews)
    5.0 mi

    Experience inside was good, outside in lumberyard was the absolute worst example of assistance or…read morecustomer service, not due to lack of staff, there were 5-6 riding around or sitting on forklifts but chatting amongst themselves, moving to end of building, totally ignoring and then disappearing when waved down. One did pick up some plastic trash, one did move some trash cans from one end of bldg to the other with their forklift, rest did absolutely nothing! All while driving by or side eye watching an order of over 100 lumber products, many heavy, being loaded by the customer.

    Stopped at the Menards in Grimes this morning. We needed a new wrench set, socket set, and can of…read morespray foam. I paid for the tools...total was $70. Ok maybe a bit high for small sets of those two types of tools, but, they are good quality, and I want to be able to depend on them. As always, I parked in a handicap spot just outside their "In" door. I knew I could come back out that same door, as I've done it before, and have seen others do it every time I visit a Menards. There's also a shorter walking distance from the handicap parking space to that door, so given the situation with my lower back, it should all make sense, right? Ooooh but no. NOT to a Menards worker this morning . We went through a check out lane to pay, and since the registers are clear at the other end of the store,...and since I parked at the opposite end, i thought I would "kill two birds with one stone" as it were, and return the courtesy mobility scooter and get it plugged back in, and then also exit through the same door we came in. A nice customer (coming in through the gate instead of the turnstile) held the gate for me so I could get the scooter back through it. I thanked him and drove the scooter back over to where it normally sits. Got it plugged in and started walking out. It was at this point we were approached by a lady with a Menards vest on, hair pulled back in a ponytail, who said "Ladies have you paid? Have you gone through a register with those items? We need you to exit through the registers." We both said yes and that we just came back down to this door from the registers. (Again, remember the registers are at the opposite end of the store.) I was about to add that we had parked just outside the "In" door and she interrupted... She says "Can I see your receipts?" We look at each other. shrug, and say "sure". We presented them. She looked them over carefully. Opened (without asking) the Menards bags, which were STILL being held by my spouse, and rummaged around. We had double-bagged the wrench and socket sets because they're heavy and we didn't want the bag to break. She says "Oh. I see. You double-bagged it?" We said "Yes, because they are heavy." She says "hmm. ok, here's your receipt (hands me mine), and here's your receipt (hands my spouse's receipt over.)" She then says (AS she's turning to walk away) "thank you ladies have a nice day". Neither of us responded. Now, aside from the fact that her attitude was a huge problem and needs to be taken care of by management...She *allowed us* the time to roll through the gate with the mobility scooter, get it plugged in, and start walking to the door, and THEN proceeded to accost us on the assumption that we were in the middle of a $70 heist of a 10 piece Masterforce wrench set and 21 piece socket set. She clearly saw me ON the mobility scooter. But either didn't have the ability to put 2 and 2 together and consider that I'm most likely parked in a close by handicap spot...or she just didn't care. I carry with me a copy of my doctor's letter which I submitted to the DOT as proof that I qualify for the handicap placard. Should I have pulled that out and showed her? Or should I be forced to explain to her that the distance from the "Out" door to my parking spot is greater than from the "In" door I came in through and now needed to exit through?!?! That would be absolutely humiliating. But, it's either that, or be made to feel like a common criminal, all because I needed a shorter walking distance to my car, and also wanted to return the mobility scooter to it's designated place and get it plugged in!! Screw you Grimes Iowa Menards. My back and I will not be back anytime soon. Enjoy the Yelp.

    Photos
    Menards - Contract - Read this contract carefully.

    Contract - Read this contract carefully.

    Menards
    Menards

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    Pittsburgh Paints - paintstores - Updated May 2026

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