I don't visit often as I live 1/2-mi from Target & Menards is 6-mi up the road, so I stay closer…read morefor convenience & slightly lower prices. I probably visit once every 3-mos. Pros: * Big selection of products, great quality. * Good deals on clearance items. Some are well hidden, like discounted rugs around the corner on end caps, so ensure you walk around the dept to check for discounted items. * Lots of parking, wider spots to accommodate trucks. Be careful as you'll always encounter guys loading their trucks & barreling through the parking lot with large dollies. Cons: * As with other stores, if you check a product online & find it's in stock, it may not be. I find that 100% of the time. * It's challenging to find an employee to help find an item & when I have found someone, they are annoyed that I asked. Why? It's your JOB. And, why is it that stockers always look so dang miserable? I used to work retail & liked stocking as a break from routine. Still, you chose the job, lose the attitude. Good to Know: * Some things are way too pricey (like furniture & seasonal items like Christmas trees), but the quality is good. With the food & personal care aisles, their prices are often more than grocery stores, so choose carefully. Their cleaning products are often better priced than other stores. * Returns are easy & right inside the door to the left, but there's usually a line, so if you're pressed for time, wait... don't plan on being in & out in 5-min. It's a good store but I just rarely find what I need. Then again, I'm not looking for Home Depot type building items, just household things. If you have Home Depot type projects, you'll love it. 4* out of 5.

The employees are very helpful and knowledgeable. Prices are appropriate…read more There are always things on sale

Excellent prices and great customer service. James the manager was very helpful and attentive with…read moreme and my husband. Great experience.

Helpful. Knows about what they are selling and if they don't, they find out. Very nice and…read morefriendly!!

I needed a can of primer today so stopped at True Value Hardware in West Des Moines. Ended up…read moregetting everything that I needed. BONUS! It was pouring down rain and 4 employees + the owner jumped to get an umbrella to walk me to my car! Wow!! They have this kindness in their soul! No one ask, no one hesitated! This is what every business strives to be and have others say. This TRUE VALUE is the real deal!" thanks - Carol

True Value HARDWARE…read more The 1st thing to remember is that everyone is struggling with staff and to be kind to the staff who are there in trying to help people. I found that the staff were more than willing to help me. The store was clean and well organized. It's a typical True Value hardware different tools, paint, barbecue, nails , screws,and items needed for houses. It's a fair value for accessibility rather than a giant big box store. They do a good job of trying to serve people the best way they can and make sure they have plenty of cashiers. Parking was easy and plentiful. It's got a small town feel to it.

It's nice to have a local hardware store with rentals. I stopped in and waited about 15 minutes to…read moreget help at the rental desk. I prompted the employees at least 3 times. Employees that could help me where talking together about how to make a key. When I received service it was friend and fast, just wish service would come faster.

Rented tables and chairs for a graduation party. They were very friendly and efficient when…read moretalking to them on the phone and reserving them. I called to confirm a week before and they were aware of the amount of even let me add additional chairs. When they were delivered they were early, which worked perfect for our party. I mistakenly thought that they had miscalculated the number of chairs by 11 chairs. I called and they were very apologetic and took care of the difference. Offered to also deliver additional chairs right away. I later found the 11 chairs that I had put behind a Photo Booth. Called them to let them know of my mistake and to please charge me for the additional chairs. They told me they understood and knew that I had a lot on my mind that weekend and they would leave it at what they had already charged. I feel so bad but they were so kind when I called with their mistake and then when I called back with my mistake. Will definitely rent from them again when I have the next kids graduation.

The folks at my neighborhood Tractor Supply are always friendly and fantastic. I can get here…read morewithout leaving the neighborhood - literally. Every single time I come here to get something weather it is grill pellets, dog food or something else seasonal, including propane tanks refilled, everyone is very friendly even if they are busy. They always seem genuinely interested in me as a person and never forget to ask if I am part of the reward programs. I often check the app on my phone and their inventory usually matches up and pricing is accurate. The prices are fasir, although on some items seem high, it is sometimes worth not going to the bigger stores. Great job Ankeny TSC - your employees are awesome!

Placed an order online for dog food at 8:15am. I went to pick up at 1pm and logged in online and…read moreput in the request for curbside pick up. After waiting 10 minutes I tried calling and never could get someone to answer the phone. Finally someone answered. In all the curbside pick up took 30 minutes. I should have just gone inside myself to purchase the dog food rather than online with pick up.

Had a great pair of buying experiences here, and found it to be a versatile, knowledgeable place…read more Thankful for staff member Thomas, who was outstanding in his guidance and knowledge about our appliance needs. They had a great selection group, and their pricing was highly competitive.

This is specific to the treatment i got from Geek Squad counter in Ankeny. Beyond this i have no…read moreissues. To start off, i upgraded to a new AM5 motherboard, with DDR5 and CPU (reused everything else) and after hours of struggling to get the internet connection to work (google troubleshooting) i ran down my issues to be 1 of 2 things, 1. My ethernet cable needed replaced, or 2. My motherboard didnt come with drivers to run LAN. After asking the Geek Squad worker if he had any ideas he told me he was "pretty sure its a defective motherboard, I've built a lot of computers and never seen that happen" just matter of fact and no looking into it at all. I felt pretty thrown aside by this. Sure enough the drivers needed installed on a thumb drive and installed. Everything is good now.

Alex was outstanding! Greeted me, came out checked the battery, found the problem, got what I…read moreneeded. He was friendly, knowledgeable, quick and efficient. Made taking my car in painless!! Thank you!! A++

I've been on PTO for the past few days...just burning up time I have to burn before the end of the…read morefirst quarter so I don't lose it. No big plans. Just spending some time with the kids, parents, and kicking around. On the way home from my parents' place on Tuesday evening I had a check engine light come on up by Stanhope on Hwy 17. I still had to take the kids home to their mom's (near Norwalk) and then drive back to my place in Clive. It was solid...not blinking...so it probably wasn't anything catastrophic. I've blown two head gaskets in my past and seized up one engine so I can say that my butthole puckered up just a little the rest of that ride home (about 80 miles in total were left to go). I got home and started stressing a little, but got to sleep. The next morning I started checking into what I needed to do. I found online that O'Reilly's will do free code checks on check engine lights. I showered up, got dressed and headed that way. The guys at the Clive location were great. Ran the codes and gave me a print out. He did tell me that the codes generated were sometimes general and not 100% accurate. They won't clear the warning so that light stays on...they just check the codes for you. It was showing problems with my emissions/catalytic converter. A quick search showed that replacing a catalytic converters is about $1,300 in parts and labor. Ugh. I took the print out to the Midas in Clive. The guy at the front desk was great. He looked at the print out. Made it clear that emissions do involve the catalytic converters, but there are other things like O2 sensors, etc. in play. He asked me the year and miles of the car and then he laughed and said it was highly unlikely that it was my catalytic converter. He asked me if I knew how to clear the check engine light. I'd already Googled that. Remove the negative battery connection for a couple of minutes and hook it back up on a GMC vehicle. He told me to do that and he also asked if I ran ethanol. I do. He recommended getting a good fuel additive, filling up with Premium for a couple of tanks, and getting it out of town and to "drive it like I stole it." Lol He said if the light did come back on to bring it in and the would hook it up and dig in deeper, but he didn't want me to waste my money. That's important to me too! I was kind of taken aback. It's not often right now that you find great people who provide good customer service and think about you more than just with their own wallet in mind. Or at least it kind of seems like it's less often than it used to be... The light hasn't come back on and I hope it stays that way. I didn't put a lot of miles on yesterday, but I put quite a few miles on today in town, on highways, and the interstate. I'm hoping it stays that way if the good Lord is willing and the creek don't rise... I appreciate the guys at both O'Reilly's (Clive) and Midas (Clive). It was nice to deal with people who weren't going for an immediate cash grab... I know they really helped relax me when my anxiety was kicking in thinking worst case scenarios. As an added note... A lot of farmers in rural Iowa are burning off parts of their land and ditches right now. I ran through some really heavy smoke on the way home. In hindsight the heaviest was North of Stanhope. I read online that smoke from wildfires etc. can sometimes impact your car's sensors... Could have just been a coincidence too.