Cancel

Open app

Search

Sherwin-Williams Paint Store

1.0 (1 review)
Closed • 7:00 am - 6:00 pm
Updated 3 months ago

Sherwin-Williams Paint Store Photos

Recommended Reviews - Sherwin-Williams Paint Store

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Sherwin-Williams Paint Store

Sherwin-Williams Paint Store

Sherwin-Williams Paint Store

(2 reviews)

$$$

In order to make a color decision we ordered 5 quarts of different colors. The person who was at…read morethe desk was disagreeable and argumentative with us; she had no help from her manager at the time. she rushed through it; as a result when we got the paint home it was not right, according to our 20 year veteran Painter Who has painted that color several times in the last five years. Customer service is everything but this store faltered. when I called last night and they gave me the formulation which did not match The quart made last week. ireturned to the store to inquire about the paint and formulation. Not a good experienc. if the store had been more understanding and accommodating in terms of replacing the quart of the incorrect color, I would've been appeased. Instead I was told it was the right color and they went to great lengths to reproduce that fact and educate me. And were snarky about it. It's the last time I'll go to the grimes store.

I just left work tonight and decided I wanted some exterior paint to make my outdoor pots match…read more(and take advantage of this perfect weather). I called this location at 4:45pm and asked how long it might take to get a mat black gallon. The associate told me she could do it in 5 minutes. I said great and due to the Covid-19 she took my card over the phone and helped me add on a brush and applied the current discount pricing. I drove over and called from my parking space. They sat the items outside on the ground and then I got out of my car and loaded it up. AMAZING SERVICE and super fast. I will be back for my next project soon!

Lowe's Home Improvement

Lowe's Home Improvement

(23 reviews)

$$

I'm giving this a 3 because the employee who helped us in store was incredibly nice. Would give him…read morea 5 but I'm beyond annoyed with the delivery issues. We were supposed to have appliances delivered today and were told they would call ahead to let us know they'd be here shortly. They were delivering 3 appliances for my house and 1 for my parents (they live up the street) and we gave them my phone number to call ahead. I double checked that was the number they would be calling before leaving the service counter after purchase. Well wouldn't you know today they supposedly made 3 attempts to deliver with no one home (I was one block up the street at my parents and able to return in under a minute as needed.) They called the wrong number (my dad's) and when he called back after missing their ONE call, they never answered and he couldn't leave a VM. Now delivery is going to have to be Saturday interrupting plans we've had all summer if we want them this week (we needed them ASAP.)

I have been trying for three days now to help a friend with a return of a washing machine…read more I am deeply disappointed with the inflexibility of the return policy and the brush-off that we received from customer service, both in person and online. She purchased a washing machine that does not serve her; she is almost 80 years old and has some physical challenges. The machine she purchased is one that she cannot use comfortably. All that we have been asking for is some consideration in returning for a different model. I have been told by Lowe's that my only option is to talk to Samsung, who tells me that my only option is to talk to Lowe's. $400 should not make a difference to either company. It hurts to know that Lowe's, who I have used for years for my contracting business, does not care for anyone over the age of maybe 30 or with physical challenges. The lack of consideration has been frankly appalling and does not reflect any empathy or care for individuals in situations such as this. Looking at market values today, Lowe's is at $268 billion and Samsung at $266 billion. The removal and replacement of a washer for someone unable to use it will not move the financial needle on those numbers, but perhaps caring for your customers would.

Sherwin-Williams Paint Store - paintstores - Updated May 2026

Loading...
Loading...
Loading...