THE WORST! This store lacks experience and knowledge of the painting trade and their customer…read moreservice is exceptionally poor. I've been painting homes for nearly 30 years now and had to laugh when the store manager Brittany, tried to tell me how the paint samples Sherwin Williams provides don't really match their actual paint products. We had a situation where paint mixed at the Douglas Ave. store in Des Moines was clearly different than the Sherwin Williams paint sample provided. This led to 4 hours of paint crew time lost applying a bad color mix from this store. After several phone calls and a return trip to give the store an opportunity to offer a remedy; for instance, store credit for the cost of bad paint etc. any remedy at all really, store manager Brittany doubled down on her bad product and service. Naturally paint sales are final for obvious reasons, but when your Douglas Ave Des Moines, IA store jacks up the mix, costs customers and contractors time & money, doing the right thing seems so simple. Best advice don't shop here. You'll get a better deal where the store and its associates care about your project and know how to do their job

Lucy is so polite and so helpful, she went out of her way to assist me in finding the color I…read moreneeded. Her kindness was very much appreciated!

Very knowledgeable staff. Great products. It's my go to place for paint. Recently did a job and…read moreclients had an old deck that needed restained. Removed a deck board and had SW color match old product. The results were amazing, which made my work look seamless!

Came in to look into getting some new paint for our new home. The select was very nice. However…read morethey were a bit more expensive than most other stores. Especially in supplies. They had interior as well as exterior paints in varying levels of grade. The staff was friendly and helpful. Was a bit disappointed that they didn't take used paint for disposal because we found a ton from the previous home owner in our new house. But they gave us directions to the nearest site.

Would be zero if I could. I called a Sherwin-Williams store I had bought some paint from previously…read moreand they told me that they were out. I called another store and they didn't have enough, so I called a third store. When I finally got a live person they seemed to have no clue what I was talking about. So I called the original store back and got the numbers for exactly what I needed and called the third store back again. Literally tried for over 40 To connect to a live person but no one answered the phone. VERY frustrated and one might want to look else where got the paint needs, esp from this store

Literally standing outside before closing and it's closed. Busted my booty to get here too! Says…read moreit's open until 5pm on Sat, they lied.

Let's paint the town red or purple or gray! The location of this store is great when living in the…read moreSherman Hill neighborhood. I can't say enough about the staff and how helpful they are with advice. The quality of the paint is superb and the color choices are endless. Keep an eye on the deals and you can score better quality paint at lower prices than the big box stores.

Place is a joke, two weeks out on having cans of paint made because it's a hassle to pull the…read moremachine out and I'd have to wait for more orders. Got news for you every other Sherwin-Williams in America will have it ready next day at the latest. It's faster for me to drive to Omaha and back. Get it together!!!

When employees treat customers like they are stupid they shouldn't be employed. Thanks Lowe's for…read moreyour help with my paint match project. You couldn't pay me to shop at Sherwin-Williams. Rude.

From the owner: Your local Sherwin-Williams Paint Store in Altoona, IA, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.