They got me in with my son's car quickly with what I thought was a nail in the tire. Alas, the tire…read morehad a prior patch that was starting to fail. They got the replacement (two) right away and I was on my way the next day. The cost of two new tires is what it is ;)

Trickles was great. No problems at all with them, they took off our upper strut spacers plus an…read morealignment for $524. We were quoted $1000 for this job at a competitors and we were told they weren't as familiar with ford trucks either. So we got quality work and a fair price at Trickles. Edit: alignment wasn't done right, no problem, so I called and I'm taking it in right now, will update when it's done

The most expensive tire patch I've ever had. For some reason I was ignored at the front desk when I…read moredropped off my girlfriends tire to be patched. When I was noticed, Jeff seemed short with me, which I found kind of odd. My girlfriend came in today to pick up the tire, and she thought he was rude to her as well. I am very disappointed that she felt that way leaving the shop, and I will certainly steer others to a more friendly spot in Ames :).

I've been taking my car to these guys for close to 20 years - and I'm one of those women who really…read moredon't know much about cars and used to worry about being "taken in" about my car's needs. I'll tell you that the guys at En-tire Car are incredibly honest, professional, knowledgeable. They've always worked well with me about getting my car in as needed, they are fair about the bill; trustworthy and competent in the work they have done on my car. I would recommend them to anyone in looking for a car place you can trust.

I have a sense of empathy when reviewing service establishments such as auto repair shops. I don't…read morebelieve anyone makes appointments at these places with sense of joy or enthusiasm. (If you do, you're a rare bird, and an odd one. Cherish that) I had requested quotes from six area automotive businesses before settling on Burgduff's because it had the best replacement pricing of all of them for a full tire replacement. The man on the phone quoted me both a price for the most economical tires and another brand that may have longer road warranty. They also let me know that, if I wanted to move forward with an additional service I needed, they wouldn't charge me extra labor. (AWESOME). When I brought my van in the next day, the shop looked it over, and informed that I had requested the wrong tire size. This was completely not at the fault of the business; this was all me. That being said, the shop told me not to worry. They would get a same-day order in and still have my vehicle to me that day as promised. (Again - it was 100% my fault this happened, but THEY took the initiative to fix the issue...kudos!) The replacement tires were in by 1:00pm and he got them on and done by 2:00pm. The tires ended up costing more because I needed a larger size but the shop did reassure me that - if I was quoting everyone at the size I emailed - they all were probably going to be higher. He gave me the best price possible (which was still quite fair) and made sure they were of the same quality as the ones I was quoted. Excellent customer service. I HIGHLY recommend this business for your tire replacements. I had used them in the past to get a cheap used tire for a car, but this was my first time get a full set of brand new tires. The service was fantastic. The shop keeper was honest and confident in his work. He also was willing to rush a quick turnaround for a mistake I had made; which is above and beyond in my opinion! The only reason this place is given 4-stars is because the shop itself is kind of a mess and hard to maneuver both inside and out. Additionally, they don't have all the tires available 'in-shop' but - as we can tell - they try to move quickly when a customer needs a size they do not carry.

I was driving home from Des Moines and my tire pressure light came on, on my dashboard. When I…read moretried to inflate my tire, there was a problem with the stem. The tire wasn't taking air. I literally googled the closest tire place and drove straight there, hoping that we'd make it before I lost all tire pressure. I was in tears, somewhere I have no clue about where to go for tire help and no idea what I even needed, aside from needing to get home, plus I had my five year old with me. Unpleasant all around and this random tire place looked terrifying. But I was wrong. Cody, the owner was kind and reassuring. My tire ended up having a bulge and needed to be replaced. He ended up finding me a used tire, snuck me in during a very busy day for him and I was back on the road in an hour for about $60. Did not get murdered. Seriously, I couldn't be more thankful and impressed.

DON'T TAKE YOUR CAR TO BIG O TIRE IN AMES, IA. I had my car…read moreserviced here recently and was told I needed to replace the front struts. The problem? They already replaced those exact same struts themselves just a few months ago, in November. That left me wondering: did they charge me for work they never actually did? Did they install them incorrectly the first time? Or were they just trying to upsell unnecessary repairs? When I went back and questioned it, they admitted the struts were fine and said it was a mistake--and that if they needed to be replaced, it would be on them. Whether it was negligence, an honest mistake, or dishonesty, I left feeling scammed. I do not recommend taking your car here. I'M POSTING HERE BECAUSE ONE STAR REVIEW DOESN'T APPEAR ON GOOGLE.

Big O Tires in Ames Iowa caused damage to my college-aged daughter's car when they replaced two…read moretire sensors. She only needed one when she went in, they upsold her and convinced her to go ahead and get a second one but then the new ones were not reading pressure after they were installed. They told her she just needed to drive it above 65mph for 15 miles to reset them. When that didn't work, she went back and they told her the sensors where fine but now there was something wrong with her car that it isn't picking up the information and told her to go to a dealership. They admitted fault but offered no assistance.

Eric was quick to help and it's clear that he cares way more about helping people with their…read morespecific car issues than money!!

My car door needed a latch replacement, that was done successfully. However my $300 car speaker is…read morebusted in the door that was serviced. Me and my dad replaced all speakers in the vehicle after I purchased it, I've had them for years and they worked just fine. The speakers are built to support heavy base and high decibels, my speaker would not sound how it does today if I did not take my vehicle to campus garage. Furthermore, a couple years ago I took my vehicle to campus garage because it was leaking oil. They told me my radiator was busted and needed replacing immediately, not true. Antifreeze is green oil is not green. (The misdiagnosis was confirmed incorrect by the dealership). I should've known to not to take my vehicle there again no matter how much time has passed. But, when you're desperate it calls for desperate measures. I do not recommended campus garage.

Went for a tire change pretty late in the day. Extremely accommodating and helpful and only took 15…read moremin. Highly recommend going here for any tire issues.

Car x people are angels. I went in not knowing what the heck was wrong with my car and it turns out…read moreit simply needed an oil change. The car x people were so nice about it! I got in and out quickly and they were extremely informative. they even physically showed me under my car what was up with my oil stuff. And good prices too. Didn't feel like I was getting jipped.

Summary at the end…read more Went to Ron's to drop my truck off for an alignment and to take the strut spacers off. Ron's told my husband they would have to charge for an inspection (don't remember getting a price), the alignment was going to be about $100, and we didn't get a price on taking the strut spacers off. We get a call later in the day saying the alignment is done and it's as aligned as it's going to get and it's going to be $170 for the alignment and that they didn't take the spacers off because it was going to be $1000 to remove the spacers. To better assist customers, they should have called us before doing the alignment if they knew or even had a hunch they wouldn't be taking the spacers off. We were told they were going to charge us 170$ plus $140 for inspection. On top of that, we have to get a new alignment after getting our spacers off since you're supposed to take spacers off first. In hindsight, we should have read yelp reviews instead of Google reviews because there were reviews of people with similar experiences. So we took my truck to Trickles and they quoted us about 600 for the strut spacers and the new alignment. We went back to Ron's and told them our situation hoping they would be understanding and they said they'll only charge us for the inspection so they charged us $147. We were also informed at the checkout process that they weren't familiar with spacers/lift kits on ford trucks, which is fine, but I just wish we would have known that before dropping our keys off with them. I'm just very disappointed in the lack of communication because we didn't need the work they did if they weren't going to take the strut spacers off. I wish we were told before they proceeded with the repairs. Summary: They should have called us after the inspection and told us the combined cost of the strut spacer removal AND the alignment. Instead they did just the alignment even though we'll have to get another one after strut spacers are removed. I give it three stars because I appreciate not having to pay for the alignment but I did not have a good time, definitely didn't want to pay $147 just to have to take my truck somewhere else. The alignment and inspection is reasonably priced if you're not getting it for no reason.

My car broke down while I was traveling through Ames on 35 on a Sunday. Ron's not only was able to…read morework on the car first Monday morning but gave me a fair price especially considering the quick appointment and work done. I highly recommend Ron's!

Went to fix my car with extra noise on the rear. They looked everything and came up with $3000…read morerepair, which I paid. However, the problem was worse after they fixed it. I took the car back within a week. This time they came up with another $1600 bill. I was so disappointed. Go somewhere else!!

I brought my CR-V in for an estimate, understanding there would be an $85 charge only if diagnostic…read morework was required beyond a visual inspection, which was advertised as free. After a visual inspection, your team identified that the noise originated from tire wear and provided an estimate of $1199 plus tax for four new tires and an alignment. Upon declining the service to consider my options, I was billed $100 for diagnostics ($85 + tax). Reviewing the receipt, I discovered an arbitrary "shop fee" had been added to the diagnostic charge to reach the even $100. The tax rate was approximately 17%, which was not told to me beforehand. I find this business practice unacceptable and would not recommend your services to others.

called about recalls on truck. it went to text. no response…read more set up warranty work online. later I called about a tonneau cover install, they again asked to text. asked my question about tonneau. no response two hours later, texted are you there, going to answer my question they called me 30 minutes later. asked the recalls and tonneau cover install, was told they do not do it on weekends. when I arrived, the service mgr said the recall would take an extra 20 minutes, ok I said then walked to parts and asked if a tonneau cover could be installed, was told yes. I said maybe next time. on Sunday I sent an internal complain, no response sent another complaint on Tuesday. as of today I have not heard from Wilson Toyota was considering a Land Cruiser or Sienna for my wife. am thinking not now.

Bought a new Tundra about a year ago and the sales experience was great. Our first routine service…read moreappointment went fine. They even identified that a fog light was out and needed to order the part. All would be covered by warranty. Because we live 70 miles away it took a while to schedule the follow up visit. But, we were able to do so in a couple of weeks. The next service appointment could not have been worse. Check in went fine but I failed to get an estimate of the expected completion time. After two hours I checked to see if it was done. THEY HAD NOT STARTED. And, the fog light replacement is a 4-hour job as the whole bumper must come off. While the time to repair is understandable the lack of communication and the scheduling of an appointment when they did not have capacity to work on it is NOT! Having commitments to be home within 7 hours of leaving, I had to take back the truck and reschedule. The poor service has so far cost me a day of my life and $30 in gas. And, I still have to try again.