I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

I went to Mobile Spot to get help with my new phone. Specifically, I wanted a strong case, so I do…read morenot have to worry about my phone. They did not have a case that fit my phone in store so one was ordered for me in a good color. With this strong case, I can feel my phone has protection. Also, I had several questions about my new phone. They answered all the questions in a friendly manner. I truly recommend Mobile Spot for help with your phone. Check their great products too. Mobile Spot is a great place to go for phone fixes. If you have questions about your computer (laptop) battery, they can help you too. E in Des Moines

I went in here for a last minute gift. These guys found & got it to in time. Super fast, friendly,…read more& competitive on prices.

From the owner: Repair Services…read more Digital Doc in Des Moines has a solution for ALL your digital ailments! We specialize in the quick and expert repair of: Cell Phones Smart Phones Tablet Repair Laptop Repair Desktop Computer Repair iPods iPads Macbooks Gaming Systems Cameras And much more! Digital Doc is your single-source provider for: iPhone & iPod Repairs iPad Repairs Smartphone Repairs: All Makes & Models Tablet Repairs: All Makes & Models Digital TV Repairs: All Makes & Models Laptop & PC Computer Repairs: All Makes & Models Gaming System Repairs: All Makes & Models If you use your digital electronic device for work, school, communication, or entertainment, count on Digital Doc to repair it right the first time!

I brought my iPhone 8+ here & he repaired it in 20mins & also repaired my iPhone battery!…read moreDefinitely recommend

From the owner: We are a small business repairing cell phones, tablets, & laptops. We use only high quality parts…read moreand offer 18 Month Warranty on most repairs. You can also wait while device is being repaired in comfy seating area. We also replace watch batteries!.

Cracked less than a month later, AND I did not even drop it, and it cracked. DO NOT GO HERE…read morePaid $300 and did not even last

Good food, good service and able to have conversations with friends you are with. The Fix is clean…read moreand a pleasant decor and the friendly service makes you want to return.

We had an iPad with a shattered screen and a iPad that was fixed incorrect when we were on…read morevacation. I took both of them in, was told it will be ready the next day. They were ready in about 5 hours. I would Highly recommended them, they also offer 90 warranty.

I had my daughters Ipad mini screen, repaired here in early 2018. They were very nice and fast…read more. After about 35 days, an issue came up, with the repair, which was after the 30 day warranty, had expired... I returned to the store and did not have my original receipt.. The owner looked up the repair order based on the number on the ipad and found the repair order.. He then took our ipad, to fix our screen again .. He called us 3.5 hours later. We returned expecting to pay for fixed the screen. He gave my daughter her ipad back, charged us nothing and thanked us for our business.. We have been very happy with their customer service, communication, their prices and their work.. I will be telling my friends and coworkers who need phone or tablet repairs, to go to KB wireless..

I went in there today, per my phone carrier, to simply have a cracked screen repaired. I waited 2…read moredays for this appointment, I was there promptly and 1st thing when they opened. After waiting an hour, hour and a half (not a big deal, i would have sat there all day if need be), I got my phone, tipped them, and left. We didn't even make it to the hyvee by there, and my phone had some weird icon I had never seen, Google said 1 of the things it could indicate was overheating. Then when we got to Hyvee, i tried to charge it with the wall plug and my portable charger, and it would not charge. I took it back, and they told me they now would have to order a new part and it would be Friday. Friday. They, somehow, got it charged to about 85% and sent me on my way, with a warning that the charge wouldn't hold long. I had been waiting for this appt, now with 2 NEW problems, that I did NOT have before, have happened, And I would need to wait until Friday. I was DEVESTATED. I was absolutely sad, but what else could I do. I left and went to the Tmobile that sent me there, and they got me set up with a whole new phone,since it was NOT broken in THOSE 2 areas when ai went IN the CPR store. THEY were AMAZING, the referall being forgiven. I am SO grateful that THEY went above and beyond. I realized this afternoon that I forgot my portable charger at CPR, so my husband went to pick it up. He got home and Inormed me that "they were willing to work with me, but I was a little rude to them on the phone". Are you KIDDING me? I was so upset I had to have a now, even MORE broken phone , ANOTHER 2 days for things that were NEWLY BROKEN. When I called to ask about it, I ABSOLUTELY was NOT "rude". I was devastated, confused, EXHAUSTED, unsure WHAT i now needed to do. I was not rude. I am so shocked and SAD that THIS was how I was treated. T-MOBILE got me set up and thank goodness for them. I will NEVER refer ANYONE to these people. Telling him I was rude, I didn't cuss, I holding back tears trying to figure out the bus system out there, because I have only been to Valley Junction 4 times. I have a traumatic brain injury and that phone is my lifeline. I was scared and shocked that NOW my phone was broken in 2 ways that it wasn't before. He tried to tell me "well when you dropped it, that must have been how it broke". So I guess I am "rude" because I told him that "no. I cracked the screen 2 days ago and there has been no issues at ALL with the charger or the thumb sensor. Somehow had been charging with NO issue. I guess I'll see you friday". If you do something wrong, own up to it. It isn't the end of the world. But Messing it up, then acting like I am a jerk for being shocked, it's not ok.

Went in for ZAGG Warranty repair. The guy who installed the new glass ($5 install fee) trapped…read moredirt under the new glass. The intimation was that if I wanted him to start over I'd have to pay again. So I'm paying $5 for someone to install it as well as I could. No offer to replace to make it right. Will never return.

Completely wasted my time and money. They failed to repair my phone, and when I asked for a refund…read moreof over $100, they were unhelpful and dismissed my request. I would not recommend this place to anyone

O Geeks wireless is a very great shop for a wide variety of services. Some of the services they…read moreProvide are ,cell Phone repair/sales,computer repair/sales bill pay for several wireless company's and much much more. the only complaint that I have is they are understaffed. With saying that they do bust their behinds to take care of every customer.

I brought my HP Envy laptop in after having issues with it booting up after a windows update…read morefailed. I spent hours trying to get it to work when I finally gave up and figured I needed to call someone that was more tech savvy. I found these guys as a recommended business through HP's website. They gave a quick diagnosis about noon on Monday and was told at that time it could be up to a week to get it back to me. I was completely okay with it as it was of no use to me in its non-working state. After about 2 hours I received a phone call from them with a more thorough diagnosis walkthrough describing what they'd found to be the issue, what they would like to do to fix it and what I wanted backed up and saved. They were able to backup all the files I requested and reinstall an uncorrupted Windows 10 on my laptop. They later called me that same evening about 6:30pm informing me that they think they had everything ready to go and I could pick it up before 7pm when they closed or Tuesday anytime after 10am. I went in today to pick it up and they had an issue getting the laptop to let them login using the password I gave them for the login that hasn't been changed. I likely had a virus that did something to the password. The guy that was working with me today was not the individual that fixed the laptop yesterday evening, but he was able to work around my login and password issue and get that reset for me. I still am so appreciative of the guys that worked on my laptop and the fact that they were able to get it working in less than a day. True lifesavers! Best thing is that I was quoted $29.99 for the fix and my laptop is working how it was before the issue Sunday! Took less than a day to fix and at an excellent price! Thanks guys!

Can I give this place a zero? We gave them out laptop on June 29th to fix. Finally today we had hit…read moreour limit. Excuses of being short staffed. The thing sat for a month and nothing was done because they "couldn't get around to it" and the laptop "wasn't their priority." I'd hand my device to a Russian Hacker before I'd take my business here. Excuses, excuses. Also, avoid their Asurian home plans they push. Wouldn't recommend this place to my enemy.

I feel taken advantage of. I should have done research before I came in. I walked in and was…read moregreeted right away. I asked if they had batteries for my key fob. The employee responded installed they are $21. I had no idea how much one cost. The employee took my fob opened and put a battery in in about 2 min time frame. Then he proceeded to help the older gentleman that was at the counter installing his own batteries, while I am standing there. The older gentleman leaves and the employee rings me up. The employee states "I can save you $10 if you buy a flashlight. Huh? Well we have a special and if you buy the flashlight I can $10 off." I felt I didn't have a choice, so I did. I had no idea the battery was only $5.99.. Then the employee couldn't print a receipt so who knows. Either way I feel really taken advantage of. I could have installed the battery myself. I have been to places like this, where they will just put a battery or part on for free. I will NOT be back.

I was on my way to NE and stopped in Des Moines overnight. The next morning my battery in my key…read morefob was not working. I stopped for breakfast at the corner cafe and this store was in the same strip mall. I explained to the young man my situation and that I had recently changed the battery. With a smile on his face he took my keys and changed the battery for free. Best service ever. Oh and it took him like 2 minutes!