I have an iPhone 12 that needed a battery replacement. I called them on a weekday afternoon and…read moreasked if they had the battery available, and they did. They do not require appointments so I asked whether they would be able to put one in that afternoon and they told me that they could manage it so I headed over there. We filled out the paperwork and I dropped off the phone and it was ready in just about an hour. Pricing was very reasonable and the phone works much better than it did when I brought it in! They offer a one year guarantee on the part and they followed up the next day to make sure that I was satisfied

Friendly knowledgeable service, quick repairs, and very reasonable prices. They were amazing and my…read morephone is finally fixed!

Cracked less than a month later, AND I did not even drop it, and it cracked. DO NOT GO HERE…read morePaid $300 and did not even last

Good food, good service and able to have conversations with friends you are with. The Fix is clean…read moreand a pleasant decor and the friendly service makes you want to return.

Went in for ZAGG Warranty repair. The guy who installed the new glass ($5 install fee) trapped…read moredirt under the new glass. The intimation was that if I wanted him to start over I'd have to pay again. So I'm paying $5 for someone to install it as well as I could. No offer to replace to make it right. Will never return.

Referred by my dad to get screen protector put on my phone…read more I actually first stopped by the Merl Hay location. He greeted me the second I walked in. When I let him know what I needed, he unfortunately didn't have what i needed. He quickly countered with that this location has it, and for the inconvenience he would help me out. I took him up on it. He called ahead and they were ready for me. I walked in and they got me the cover I needed and had me back on the road shortly. What's even better is the guarantee on them and I can just take it back. Super cool guys. I'll be back in the future.

I can't say enough good stuff about my experience. I took mycomputer init was ready within 2 days…read more actually it was ready earlier I just couldn't get there. he spent a lot of time with me talking about tips and tricks. somehow after he had my computer I quit getting put into Instagram jail, which has been so nice. he fixed my computer, and gave me knowledge. I highly recommend Kevin with your computer needs.

Got the job done quickly and explained everything beautiful job made sure I understood his my new…read morecomputer worked

I am extremely disappointed with the service I received at the uBreakiFix - Mills Civic Pkwy…read morelocation. I initially brought my laptop in for a broken screen and paid a $57 diagnostic fee. I was told the screen could be replaced with full touchscreen functionality if I paid the higher price of $321, which I agreed to. The touchscreen worked intermittently for about three months. After repeated issues, I took the laptop to a nationally well known repair company for a full diagnostic. They determined that there was no proper driver installed to support touchscreen functionality, and that the touchscreen hardware installed was not compatible with my computer and never should have been installed. I returned to the Mills Civic Pkwy location multiple times--four visits total. Each time, the touchscreen would work briefly (2-3 days) and then fail again. Eventually I requested a refund under the 1 year warranty and was directed to Asurion. Asurion confirmed they could only reimburse me with approval from the Mills Civic Pkwy location. Despite providing an independent diagnostic report confirming the incorrect installation, I was repeatedly told to bring the laptop back again. Only after months of issues did they finally claim they would now install a new drive--raising serious questions about what had been done during prior visits. I ultimately lost all confidence in this location. I have had excellent experiences at the Ankeny uBreakiFix location for years, but the Mills Civic Pkwy store does not provide the same level of service or accountability. I strongly recommend avoiding the Mills Civic Pkwy location.

Pierce is fantastic, fixed phone in minutes without an appointment! Fantastic, efficient, and…read morecustomer friendly!​

I brought my iPhone 8+ here & he repaired it in 20mins & also repaired my iPhone battery!…read moreDefinitely recommend

From the owner: We are a small business repairing cell phones, tablets, & laptops. We use only high quality parts…read moreand offer 18 Month Warranty on most repairs. You can also wait while device is being repaired in comfy seating area. We also replace watch batteries!.

I feel taken advantage of. I should have done research before I came in. I walked in and was…read moregreeted right away. I asked if they had batteries for my key fob. The employee responded installed they are $21. I had no idea how much one cost. The employee took my fob opened and put a battery in in about 2 min time frame. Then he proceeded to help the older gentleman that was at the counter installing his own batteries, while I am standing there. The older gentleman leaves and the employee rings me up. The employee states "I can save you $10 if you buy a flashlight. Huh? Well we have a special and if you buy the flashlight I can $10 off." I felt I didn't have a choice, so I did. I had no idea the battery was only $5.99.. Then the employee couldn't print a receipt so who knows. Either way I feel really taken advantage of. I could have installed the battery myself. I have been to places like this, where they will just put a battery or part on for free. I will NOT be back.

I was on my way to NE and stopped in Des Moines overnight. The next morning my battery in my key…read morefob was not working. I stopped for breakfast at the corner cafe and this store was in the same strip mall. I explained to the young man my situation and that I had recently changed the battery. With a smile on his face he took my keys and changed the battery for free. Best service ever. Oh and it took him like 2 minutes!

We had an iPad with a shattered screen and a iPad that was fixed incorrect when we were on…read morevacation. I took both of them in, was told it will be ready the next day. They were ready in about 5 hours. I would Highly recommended them, they also offer 90 warranty.

I had my daughters Ipad mini screen, repaired here in early 2018. They were very nice and fast…read more. After about 35 days, an issue came up, with the repair, which was after the 30 day warranty, had expired... I returned to the store and did not have my original receipt.. The owner looked up the repair order based on the number on the ipad and found the repair order.. He then took our ipad, to fix our screen again .. He called us 3.5 hours later. We returned expecting to pay for fixed the screen. He gave my daughter her ipad back, charged us nothing and thanked us for our business.. We have been very happy with their customer service, communication, their prices and their work.. I will be telling my friends and coworkers who need phone or tablet repairs, to go to KB wireless..

Absolutely amazing shop! I had called 3 other shops for a quote on an iPhone 11 and these guys were…read morethe best price! They also finished my phone in 30 minutes and gave me a tempered glass screen protector! I will be back!

Literally brought my iPhone X back to life. Another shop up the street attempted a charging port…read morereplacement and sent us home with a completely non-functional phone. William dug into it, found the issue and had the phone good as new in a day. I'll never go anywhere else again!! Outstanding quality and service!

Took in a desktop PC that was running slow and they thought right away the problem was the…read moremechanical hard drive. I originally went in on a Thursday,. and they suggested I come back in the following Monday so that they could get to it more quickly. I brought it back in that Monday, and hadn't heard back, so I called Friday and they told me it looked ok overall (no viruses, etc.), but the hard drive replacement should help. I told them to go ahead with the work. I got a call the following Wednesday afternoon telling me it was done. The first week was a holiday week, so the swap took just over 6 business days. The fix is fantastic! All the files, etc. were cloned perfectly to the new hard drive, which is amazingly faster than the previous one. From looking at the work order, I can see where they did the work pretty efficiently, they just didn't contact me to move ahead as promptly. The computer was done 2 days before I was notified it was ready, and there was a day lag from evaluation to me calling them to check in and move ahead with the new hard drive. So, all in all, I'm very happy with the end result and the work that was done. There were just some opportunities to get things moving a bit faster to cut down on the time I was without the computer.

They helped me recover data from a corrupt portable hard drive. Great customer service, and most…read moreimportantly they provided me with my data that I could have lost forever! Thank you Little Dog Tech.