Didn't catch his name but black dude w the longer hair helped me pick out a battery and got…read morestraight to it. Installed it quick as hell and answered questions I had about other things in my car. Cold outside but he was friendly and cool.

If you need parts for your car, this is the place to buy them! They have a great supply and the…read morestaff is super friendly and eager to look up information on your car. On my recent visit, I went here because I needed a new battery. To be more specific, I just got a jump from my in-laws and was driving on a dead battery. Needless to say, I was planning to change the battery in the parking lot. The sales associate was very helpful finding which battery I wanted to buy. There are many different brands that are rated with different cold cranking amps (CCA). In case you didn't know, as the weather gets colder, it is harder for a battery to function. For example, you've probably noticed that when it's really cold, your car takes a few seconds longer to start or may not start at all! Having a battery with a higher CCA rating such as 800 CCA ensures that the battery will function when it's like ten below zero. The standard rating is 600 CCA. Given our frigid winters here in Iowa, I prefer to buy a battery with at least 800 CCA. After I chose my battery, which was around $120 that included a six year warranty, the sales associate offered to install it for me! This is a great service for individuals who are not familiar with cars. Also, the batteries themselves weight about 40 pounds so having someone lift and install them is very helpful. He grabbed the new battery and put it on a cart with all of the required tools. He wheeled the cart outside, and he changed the battery. He also recommended buying some battery terminal rings, which are green and red cloth discs that go around the terminals. These rings and the associated liquid coating that is applied to the terminals are designed to help reduce discharge. I have used them in the past and decided to use them again. Besides, they are only a couple of bucks! Lastly, the sales associate took my old battery, which will be properly disposed/recycled. Advance Auto also has some great sales every now and then. You don't need the coupons as they have them posted outside the building or along the counter. Lastly, if you are doing any of your own car work in their parking lot, the sales associates are really cool about letting you use their restroom to wash up afterwards. Also, their restroom has that orange, mechanic's soap that gets all of the oil and crud off of your hands! Overall, a great place to buy all of your car parts and accessories!

If you've been in an AutoZone this location on Douglas Ave in Urbandale is pretty typical…read more.. The one standout... A woman behind the counter who called out a quick hello and asked if I needed help finding anything as I walked in. It was fairly early on a Saturday and they weren't too busy yet. Either she was bored or just friendly. Lol Either way I appreciated it... I couldn't help but smile. This was a quick stop in for a bottle of catalytic converter cleaner fuel additive. The staff was personable. The location is clean and well organized. I found what I needed. Just a quick in and out!

On my drive cross country my car broke down and these guys helped me out Super helpful crew! This…read morewas also quite a big Auto zone. At the time the girl that was working came out tested our car and offered some good advice. she was super cool. What a great place for my car to break down.

I normally don't do this but I believe this is important. Purchased a Power Brake Booster for one…read moreof my fleet truck. Mainly because they had one on hand. Their "new" booster was a rebuild or worse yet, a mis-manufactured POS. Slave bore was completely oversized, pedal went to floor. Paperwork was generically put in telling to change spring and plugger, which was there. Some Num nuts put 4 nuts, not locking on the studs which would cause the holder out, off the firewall. Really, really disappointed! Plus, I don't like the fact that you have to hold tongue out of the side of your mouth, close one eye to mount the damn things. Napa is supposed to be a "professional" auto parts store. Sow it in your employees know what they're doing- don't leave people waiting at counter when 6 people are BSing in back.

I stood at the counter for 15 minutes with no assistance. There was one cashier person and 6 people…read morein the back watching me stand there and didnt help.

My wife and I had an outstanding experience with Toyota of Des Moines, and I want to give special…read morerecognition to Steve Henigan. Steve came highly recommended by our friends, Jim and Darcey Widmann, and now we know why. After shopping all over Des Moines for a truck, we encountered dealerships that either patronized us, hassled us, or made us feel like we didn't know what we were talking about. Some even tried to convince us that we couldn't get what we wanted. But when we walked into Toyota of Des Moines, it was a completely different experience. From the moment we were greeted, we felt welcomed and respected. Steve allowed us to choose the vehicle we wanted without any hassle. Every incentive was explained upfront, and the level of transparency was refreshing. What truly set them apart was their willingness to meet our needs on the trade-in. We were told by a Ford dealer (who originally sold us the Bronco) that we could never get the trade-in value we wanted, but Toyota gave us exactly what we asked for--no questions asked. Steve and the entire team at Toyota of Des Moines worked with urgency, respect, and professionalism to finalize the deal in a way that left us completely satisfied. This level of customer care and attention to our needs is what made us feel valued. Toyota of Des Moines embodies what it means to be a true car dealership. We are now proud Toyota brand loyalists and look forward to a lifetime of Toyota ownership, provided the company continues to deliver on its promise of quality in both manufacturing and sales. If you're out there shopping for a vehicle and struggling to find a dealership that truly listens and puts the customer first, look no further than Toyota of Des Moines. Thank you, Steve Henigan, and the entire team--you have earned our loyalty!

untrustworthy crooks. they will literally tell you anything to get you to purchase even though…read morecategorically they know it to be untrue. Especially when it comes to warranties. Do not trust anything they sell you and don't pay for anything extra when purchasing a vehicle. I would also highly recommend going to any other Toyota dealer.

I had the most positive car-buying experience thanks to Faris (sales) and Michaela (finance). Both…read moreof them were very knowledgeable, caring and provided me with several options in order to make the decision that was best for me. This is my first experience with a Volkswagen, and I thanks to these two I am now a customer for life!

From the owner: Lithia Volkswagen of Des Moines joined the Lithia Motors family of dealerships in February 2007…read moreafter being acquired from Jordan Motors, Inc. Lithia Volkswagen of Des Moines, near the surrounding areas of Johnston, Des Moines, Ames, Ankeny, Boone and Indianola Iowa, features a wide selection of new and pre-owned Volkswagen, trucks & SUVs. Our inventory includes new models such as the Volkswagen Jetta and Passat.

by far the worst. im done. im not calling no more. system issue this system issue that…read more my car was shot up . i have 13 bullets in my vehicle. car undriveable. been trying to make a claim or something so you people know but its always "can i call back" no i cant . im done calling. machine is unsafe!

CHOOSE A DIFFERENT BREATALYZER COMPANY!!!!!!! THIS IS THE WORST COMPANY EVER! AND ABSOLUTELY THE…read moreWORST CUSTOMER SERVICE I HAVE EVER DEALT WITH!!!!!! I had 3 issues within the first two weeks of getting it. I had to have my car towed once which costed me $450 as well as a tech having to come out and deal with the faulty device, which cost me another $250. AND THEY WILL NOT REIMBURSE ME!!!!!!!! Customer service is impossible to help with anything and every time you finally get through to them your call gets disconnected and they "can't call you back" which they have called me back befor it is just extremely frustrating and ridiculous. Not to mention, every single person in customer service tells you something different.

The crew at the Repair Companies Shop are talented and well qualified to provide quality repair for…read moreyour car, inside and out. They have completed several jobs on my cars, and the results were excellent. As well, the crew are friendly, patient, and accommodating - all markers of good customer service.

Ryan is awesome! He has great communication, I am highly satisfied anytime we hire him for a job!…read moreAmazing work every time!

Hi! My husband was in your store tonight and came home upset. It seems the manager (Terry) was…read morescreaming at the top of his lungs at the 2 other guys working. Very unprofessional!!! Might want to think twice before you walk in and start screaming at your employees. My husband and I will never step foot in that store again, not to mention we will pass this onto our friends and family! I guess it is worth it to pay a little more for the better thing. NAPA is looking better!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

BEWARE!!! THIS PLACE IS A SCAM!!! DO NOT TRUST THIS PLACE !!!…read moreI stupidly purchased a ficm, alternator , a bunch of wiring , and a warranty from ficmrepair.com for my 2005 f350...Literally a few days later, my truck died and would not start. I had to have it towed to a mechanic who discovered the ficm is no good. The mechanic replaced the ficmrepair.com ficm with a "working " ficm and now the truck runs . I called ficmrepair.com and I talked to the rudest most unhelpful person I've ever encountered. All he did was try to tell me a bunch of stupid useless information about how a ficm "works. He offered me no helpful info other than making every excuse possible as to why his ficm failed. I am disgusted by this company and am basically out over $1000 because I had to pay to have his piece of junk product replaced. I don't trust this product and refuse to put it in my truck. He told me - you can't just send the product back and expect a refund - it doesn't work that way- then He hung up on me ... BEWARE OF THIS PLACE!!! IT IS A SCAM!!

From the owner: For well over a decade now we've been servicing the diesel community. Since the early days our…read morefocus has been narrow. We sell high quality products (at fair prices), provide top notch electronic module repair services and we take care of our customers! Most importantly, we do business with integrity. It's really that simple.