I madevarrangent with Tom service manager. To remove tint off of my Honda accord. Most recently his employee could not remove all of the tint. I waited hours for this To be done.while waiting, I requested to to Tom that I wanted my car and to leave he kept stalling, then I caught Tom making a phone saying it's here. Within 1/2 two men showed up. My car was park inside your building with both doors wide open. Iwantto know why my car was sitting withdoors opened, the two men messing with my car.unaotherized access to my private car. read more

They charged me 1400.00 to install a stereo i purchassed from them..wire in my amp and rip my 15" sub..when i talked to them they firdt said they didnt do it.and when i showed them a pcture of the day i dropped my truck off they then changed and said it was dry rot.which you can clearly see it does not have.if i could give them a minus 10 i would.they never even hooked up my steering controls..service was poor,craftsmanship was terrible,and their attitude was sickening..stay as far away from this place as you can..absolutely pitifull read more

I was very happy with the install and upgrade suggested from them. They were very professional and showed me how to operate my new system. Great experience! read more

I had a great experience with Car Sound! I walked in without an appointment to see if they could help me with my 2012 Kia Sportage radio that no longer was working correctly & right away they were able to give me an idea of what might be my car's stereo issue & provide me a price range of what it would cost depending on the problem. I was able to bring it in later that same day for them to pull out the radio & check on the actual cost with the manufacturer. They said it would take approximately 2 weeks to get back, as it had to be shipped out, & they called me right when it came in & were able to get it re-installed that same morning & made sure everything worked as it should again! I was very impressed with their customer service & detailed information, so I knew what to expect. They also saved me a TON of money compared to taking my car to the Kia dealership! I would highly recommend them for your car sound needs! read more

Car Sound - My Kia Sportage 2012 UVO car radio is working again! - Car Stereo Installation Near Me - Des Moines, Iowa

Great local business. Found a solution to my problem in a reasonable amount of time, for a reasonable rate. A+

Shopped around for the best prices for a remote starter on my Audi and came across Car Sound... I experienced Great customer service, Great prices, very knowledgeable on available products and they provided superior service. I will definitely be coming back for any Future Audio or car needs.!! Thanks guys! read more

Did two out of three of my vehicles ask for my brother max he's going to get you right

Do not go here...the quote they gave me was almost $1000 over what other local places would do for the same exact job...also after talking to them for awhile I'm more than convinced they don't know crap about car audio...I'm pleading with you..there are places 10x better than this!! Only suckers would ever spend there money here...you have been warned! I have know idea how they are in business.... read more

I highly recommend Car Sound for remote starters. Today I had them install a remote start on my 2019 Hyndai Kona. This is the 3rd car I have had them install remote start on; would not take my car anywhere else. I know the installation is done properly, and has a good warranty to back it up. Great business!! read more

Awesome service! Had a backup camera, new radio and a remote start all put in. Max was extremely helpful and did an excellent job. They even put new batteries in my key fobs without me even saying anything and didn't charge me! Now that's some above and beyond service! They had it done when they said and let me park my other car there overnight. Will be getting other things done on my other car there as well for sure! Awesome family owned/run business. read more

Car sound is now my first choice when looking into purchasing or installing electrical work on all of my vehicles. After having work done on my wife's car (a car starter installation) I was driving around and notice that her blind spot monitoring was having an issue. I called Car Sound to have them check their work, since I was unaware of any issues until the car starter was installed. I was able to get an appointment quickly. Upon inspection of the car, the owner of Car Sound came to me, after inspecting the installation work, with the owner's manual explaining the safety features of my car. I was aware of some of the information, but it was very helpful to have a professional explain the features with detail. During this time, an office manager was looking up information on her computer to find out what could cause the issue. Between the owner and office manager they diagnosed the issues and showed me how I could check for the culprit if I ran into that issue again. I called the dealership to see if they would also check the issue out and make sure that there aren't any other sensor issues. Long story short they told me it would be $180 just to bring it in. I went home pulled a panel off the car cleaned out the rocks and am no longer experiencing issues. Thank you to everyone at Car Sound, not only for your great products, but your customer service that goes above and beyond putting the customer first!!! read more

I worked at CarSound for several years. And seen first hand the dedication all the employees have to do the job correct the first time. The owner (Brian) seems to have the ability to troubleshoot ANYTHING, and better than the manufacturer themselves. read more

I called Car Sound to get an estimate for a remote car starter. They had several options available and were very accommodating with scheduling. I waited for the install, just a little over two hours. Great customer service! The total price was far less than the chains wanted. read more

I had my remote starter installed here on my '09 Ford Fusion 2+ years ago. Recently, it's been on the fritz. And let me tell you, in Iowa, in the winter, fritz doesn't cut it. So, I rolled in to C&S one afternoon and they replaced my starter fob...thinking that was the deal. Car started fine. I rolled home, no workey. So, I went back the following day, they replaced the antenna. Worked perfectly and still does. They exchanged and refunded back the price of the starter fob no questions asked. Most importantly: the service provided by them was really excellent. Not kidding. If you're looking for good people providing outstanding service, look no further than Car & Sound Installation. They care about their customers and go out of their way to provide excellent service. Real deal. read more

Brought our car in for window tinting and when we left found that the outside pillars of our car windows had been ruined/melted. Called to complained and They reluctantly stated they would order new parts that they had damaged and install. Took about 4 months to finally get the pillars to get replaced. I would not refer or recommend anyone use this business for window tinting due to poor service. read more

I posted to reddit.com looking for a reasonably priced place to install a remote start in my car. After multiple people telling me Car Sound was a good place, I called and checked it out. Not only could they get me in 2 1/2 weeks earlier than anyone else, they were over $100 cheaper than anywhere else I looked. Just had my remote start installed today, and they were perfect. I am in auto school and didn't wanna do this type of job as it's a huge pain. They had my car out in 4 hours, which is wonderful. The lady at the front desk was incredibly nice, even though they were completely slammed with business all day her bright smile never dulled once. This is the one and only place to go for car audio/remote start/keyless entry/etc. Love them and will return. read more

when I arrived at the store I was greeted by one of the employees. I told him that I needed a stereo installed in a corvette and wanted to add some additional speakers as well. Obviously inexperienced he told me he would have "Max" field my request. He returned a few minutes later and told me "Max" was busy and asked if I would come back later. Apparently they have plenty of business and didn't need mine, I told him that I would not return later and that I would take my business elsewhere. Not the customer service that I expect from a family owned business, I will never go back. read more

Clean, well kept, organized shop! Plenty of parking, answered the phone quickly, also got us scheduled quick! Installed a top of the line system that looks factory installed and sounds amazing! Also installed a Drone Security System that works flawlessly! They even set the sound to an optimal settings! The car was immaculate when we got it back! Recently we had a motored replaced from a recall, and the dealer returned the car with the brake lights not working! They as well as other mechanics were clueless! "Mason" and the crew tackled it for us and got us on the road with brake lights working! Truthful and transparent would be good words to describe these guys! In an era when we frown upon youth, these guys are top notch for any age! read more

I brought car for window tint again. He did it again. But thus is worst than fist time.i dont want to tell people he got nice job. No...and also he is not gentle. He didnt feel some sorry...rude...i dont go to this store with any reason. read more

I had a stereo replaced. Called at 9:15am on Saturday and had it fixed by 10:30am. Customer service, quality of service, and price is fantastic. Highly recommend. read more

This is the place in Des Moines to go for car audio, remote engine starters, key fobs, and generally car electronics. It's an honest shop with exceptional customer service I've used several times. Their people know what they are doing and their price to install a car stereo was half what I'd been quoted by two chain stores. read more

Took my Harley to Car Sound Stereo several months the rear speakers stopped working. Upon inspection I found very shoty workmanship wires just twisted together and a plug glued that fell apart. I have used them for several installs but never again. read more

I've been to Car Sound 3 different times over the past few years and every time I've walked away very happy with their service. The customer service was also terrific . I will go there again no doubt when I need something done to my car. read more

RUDE!!! I called to get a quote on window tinting and they were less than happy to give me that quote. They made sure to mention that they have more than enough business without mine. I asked for a quote when the man who answered said they don't tint in the winter and when it warms up they will be too busy to do tinting, but he would have Max give me a quote anyway. Max got on the phone and his demeanor was less than thrilled. He sounded like I was interrupting him and taking up his valuable time. He sounded like he wanted to be done with the call and quickly gave me a quote. Never once did they do anything to try to get my business. They did everything to send me to someone else who wants my business and who appreciates it. I just bought a new car and I have plans to modify it in a few ways. However, I will not be giving them my business or my money. Being rude or turning away business is less than smart business. I hope they always have an abundance of business to keep going. read more