When ever, have a H@V or pluming difficulty my first call. Problems are solved promptly…read more Have had them suggest more economical way to do a job.

Very helpful, prompt, Knowledgeable in all aspects of…read moreplumbing issues. Highly recommend.

I have nothing but good things to say about this company. They were the only one out of five…read morecompanies that returned my call. The electrician even communicated well with me through text. One thing I will say is I requested to wall sconces and a fan and I even asked electrician to pick up all the materials. They went above and beyond they did the whole project. I asked him to takeoff his shoes when he was in the house he did that and more and even cleaned up the whole project. I would say this company has a great value. A great attitude. And willing to do what the homeowner requests. This company is my go to electrical service.

Never, have I ever, been spoken to in such a demeaning manner than when I called Premier Electric…read moretoday to discuss an extremely high bill for the hook up of my hot tub. The women who works as the office manager was immediately defensive and condescending as I tried to to explain my frustration over (In my opinion) an inflated bill. She threw questions at me that didn't make sense, talking down to me by saying things like ... well, are you an electrician, how do you know what he (the technician) did or didn't do, insisting I didn't know what I was talking about. Frustrated, I asked to talk to the owner of the company, and as quick as I asked, she immediately replied with, "I AM THE OWNER OF THE COMPANY!" A quick google search proved that wrong, so now she lied. I have never in my life wrote a negative review about any company but I will tell you, I could not in good conscience recommend this company nor will I ever use them again. The way I was treated was down right abusive and inappropriate. In my opinion, that woman is a detriment to the company. Maria R.

Terrible company to deal with. Hired them for a smart home project and have regretted it ever…read moresince. Customer service was excellent at the sales level - at least until they get your money - after that, they could care less. They definitely don't take pride in their work, are slow to deliver, and under-deliver compared to their inflated guarantees (not promises). They say they stand by their work and offer a lifetime guarantee on their work - the thing is they don't - first service call we had took a month and half to schedule then two guys showed up, spend five minutes in the house - said they didn't see a problem and left. I got a bill for an hour service call a week or so later in the mail. This is one of the exceptions to the rule "You get what you pay for." With Technology by Design you'll pay an arm and leg for next to nothing to show for the end result. Stay away and use one of the other local stores for your home automation, security, networking, and/or audio/video needs.

From the owner: Home Automation in IowaTechnology By Design, Inc. represents the leading edge in Home Theater…read moreInstallation, Whole House Audio Video Wiring, Security Systems, Central Vacuum Installations, Surround Sound Setup and Home Automation in Iowa. We custom design each home theater, whole house audio and video and home automation system with the right components to neatly integrate together. Our design consultants select from an array of components to fit any budget and lifestyle.

Great service and well worth the switch over to Astra. A locally owned and operated company they…read moretake every step to make sure we were treated right.

Oliver and the who team at Astra are a pleasure the deal with and I highly recommend their service!read more