I madevarrangent with Tom service manager. To remove tint off of my Honda accord…read more Most recently his employee could not remove all of the tint. I waited hours for this To be done.while waiting, I requested to to Tom that I wanted my car and to leave he kept stalling, then I caught Tom making a phone saying it's here. Within 1/2 two men showed up. My car was park inside your building with both doors wide open. Iwantto know why my car was sitting withdoors opened, the two men messing with my car.unaotherized access to my private car.

They charged me 1400.00 to install a stereo i purchassed from them..wire in my amp and rip my 15"…read moresub..when i talked to them they firdt said they didnt do it.and when i showed them a pcture of the day i dropped my truck off they then changed and said it was dry rot.which you can clearly see it does not have.if i could give them a minus 10 i would.they never even hooked up my steering controls..service was poor,craftsmanship was terrible,and their attitude was sickening..stay as far away from this place as you can..absolutely pitifull

I purchased a new car from Toyota of Des Moines. They went above-and-beyond to find the exact…read moreSequoia I wanted. They gave me a good deal on it, had it ready for me exactly when I wanted to pick it up, answered all my questions at the time, and are still available to support me after the purchase. I shopped at three other dealership before contacting this dealership. I can honestly say their customer service is WAY beyond what any other dealership offered, and their price was lower. I'd highly recommend shopping for a car here. And that is from a woman who HATES the entire car buying process.

My wife and I had an outstanding experience with Toyota of Des Moines, and I want to give special…read morerecognition to Steve Henigan. Steve came highly recommended by our friends, Jim and Darcey Widmann, and now we know why. After shopping all over Des Moines for a truck, we encountered dealerships that either patronized us, hassled us, or made us feel like we didn't know what we were talking about. Some even tried to convince us that we couldn't get what we wanted. But when we walked into Toyota of Des Moines, it was a completely different experience. From the moment we were greeted, we felt welcomed and respected. Steve allowed us to choose the vehicle we wanted without any hassle. Every incentive was explained upfront, and the level of transparency was refreshing. What truly set them apart was their willingness to meet our needs on the trade-in. We were told by a Ford dealer (who originally sold us the Bronco) that we could never get the trade-in value we wanted, but Toyota gave us exactly what we asked for--no questions asked. Steve and the entire team at Toyota of Des Moines worked with urgency, respect, and professionalism to finalize the deal in a way that left us completely satisfied. This level of customer care and attention to our needs is what made us feel valued. Toyota of Des Moines embodies what it means to be a true car dealership. We are now proud Toyota brand loyalists and look forward to a lifetime of Toyota ownership, provided the company continues to deliver on its promise of quality in both manufacturing and sales. If you're out there shopping for a vehicle and struggling to find a dealership that truly listens and puts the customer first, look no further than Toyota of Des Moines. Thank you, Steve Henigan, and the entire team--you have earned our loyalty!

Scotty's Body Shop, on University Avenue, did a fantastic job repairing the front end ($3,900…read morerepair) on my 2014 Camry after someone ran into it when making a left turn. They also washed and cleaned the car inside and out (not easy task after hauling around a Golden Retriever all summer!), so by the time all was completed it looked like a brand new car. This is a very reputable business that does quality work -- very professional, skilled, knowledgeable, and easy to work with. Many thanks! Highly recommend! !

Robert and Kim were very helpful, when I bought my vehicle in for some bodywork. When I picked up…read moremy vehicle, the repairs looked amazing and my car was even detailed. I would definitely recommend Scotty's to anyone. Thanks again!

They replied right away and explained their process. That's a great start for me to give them my…read moreproject!

Very efficient on time friendly service they are all so cool!…read moreBeen here twice with no problems. Quality work and will work with you. Hidden gem on the east side love it here.

Took in a 2015 Toyota Highlander for a prepurchase inspection. Brian checked me in and was so…read morehelpful! I told him of my concerns and he reassured me that they will look over it thoroughly. I received my inspection report within a few hours, and I am so so happy I did this! This was the most in depth, thorough prepurchase inspection I have ever gotten. My suspicions were right on with the vehicle. At 120,000 miles, I saw that the Carfax didn't mention any maintenance or service past the 100,000 mile mark, BIG red flag! At that mileage there's much that needs to be done...timing belt, all fluids flushed, possible water pump, gaskets, shocks/struts, etc. None of that had been done to this car, resulting in needing a timing belt replacement (I thought I heard the faint sound of it being worn out when I test drove it), shocks/struts, gasket leaks, and a new alternator, to the tune of around $7,000. Oh, and the kicker was they found that there were several diagnostic codes that were recently cleared. Hmmm, wonder who cleared those? Needless to say, I did not purchase this vehicle. I did inform the dealership that was selling it of the issues, and as you can imagine, they didn't care and said that Christian Bros was making stuff up so they could sell me more services. Um, you're also trying to sell me something and it smells like lemons! Christian Bros has never let me down, and I've never done business with you. BTW- we live in Ankeny and Christian Bros has been our go to for honest, reliable car repairs. I will continue looking and will always bring my cars to them, they are the best! Best $200 I have ever spent.

They are absolutely 100% thieves, they will rip you off with out a doubt. Told me I needed parts I…read moredid not,and damaged my truck in the front as well!!!!

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

They are always able to get me in for a quick oil change. They are friendly and straight forward…read more I have been getting my oil changed here for years. I went somewhere else out of convenience and learned my lesson. I will be coming back for years to come.

Always helpful, understanding and great to work with! One of the most honest businesses around!read more

I can't say enough good things about this place! Honest, professional, fair prices,friendly…read more While other shops want to charge you a diagnostic fee before they will let you in the door, and then give you a long list of repairs they want to do, J&K just gets to work and does what needs to be done in a timely professional manner at a fair price

Super nice and straightforward. They were able to fit me in last minute and have reasonable…read morepricing. Will be bring my other vehicle back.

Shannon really is the BEST!! I have taken 5 different vechicles to him and will always go to him…read morefor my tinting! I can attest he's the best because I got pulled over for my front windows being illegal(isn't Iowa great) and convinced the cop that the dealer tinted them because it was THAT good of quality-the cop actually said "well obviously you didn't go get this done yourself because the Toyota stickers are still there" and then my father in law who has been a cop for 30+ years also was convinced it wasn't aftermarket if that tells you anything! Now that I'm older and not as cool I don't get the front windows tinted but I loved it when I did get them. I have gone other places and can tell you they don't last as long. My Camry is going on 4 years with tinted windows from here and it still looks like he just did them. His prices are also super reasonable! My Lexus cost 200$ for limo tint on all 3 windows-with the ceramic highest quality tint- which is half of what I got quoted from somewhere else. Highly recommend!