They did excellent work at a very reasonable price. They were professional and courteous. I am…read morevery glad I chose them (had several other options) and highly recommend them!

I was visiting from Louisiana when my was parked and someone backed into my car. I took my car into…read morePrecision in Des Moines. From the minute I walked in to their office, I felt very comfortable. Kayle was so helpful and knowledgeable. She made me feel good about leaving my vehicle there. She kept me updated on the progress of my car and answered all of my questions. When I picked my car up, I was so pleased with the work that they did. I would recommend this place to everyone. Do not hesitate to bring your vehicle here and feel confident they will do the best they can.

They replied right away and explained their process. That's a great start for me to give them my…read moreproject!

Very efficient on time friendly service they are all so cool!…read moreBeen here twice with no problems. Quality work and will work with you. Hidden gem on the east side love it here.

Took in a 2015 Toyota Highlander for a prepurchase inspection. Brian checked me in and was so…read morehelpful! I told him of my concerns and he reassured me that they will look over it thoroughly. I received my inspection report within a few hours, and I am so so happy I did this! This was the most in depth, thorough prepurchase inspection I have ever gotten. My suspicions were right on with the vehicle. At 120,000 miles, I saw that the Carfax didn't mention any maintenance or service past the 100,000 mile mark, BIG red flag! At that mileage there's much that needs to be done...timing belt, all fluids flushed, possible water pump, gaskets, shocks/struts, etc. None of that had been done to this car, resulting in needing a timing belt replacement (I thought I heard the faint sound of it being worn out when I test drove it), shocks/struts, gasket leaks, and a new alternator, to the tune of around $7,000. Oh, and the kicker was they found that there were several diagnostic codes that were recently cleared. Hmmm, wonder who cleared those? Needless to say, I did not purchase this vehicle. I did inform the dealership that was selling it of the issues, and as you can imagine, they didn't care and said that Christian Bros was making stuff up so they could sell me more services. Um, you're also trying to sell me something and it smells like lemons! Christian Bros has never let me down, and I've never done business with you. BTW- we live in Ankeny and Christian Bros has been our go to for honest, reliable car repairs. I will continue looking and will always bring my cars to them, they are the best! Best $200 I have ever spent.

They are absolutely 100% thieves, they will rip you off with out a doubt. Told me I needed parts I…read moredid not,and damaged my truck in the front as well!!!!

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

They are always able to get me in for a quick oil change. They are friendly and straight forward…read more I have been getting my oil changed here for years. I went somewhere else out of convenience and learned my lesson. I will be coming back for years to come.

I purchased a new car from Toyota of Des Moines. They went above-and-beyond to find the exact…read moreSequoia I wanted. They gave me a good deal on it, had it ready for me exactly when I wanted to pick it up, answered all my questions at the time, and are still available to support me after the purchase. I shopped at three other dealership before contacting this dealership. I can honestly say their customer service is WAY beyond what any other dealership offered, and their price was lower. I'd highly recommend shopping for a car here. And that is from a woman who HATES the entire car buying process.

My wife and I had an outstanding experience with Toyota of Des Moines, and I want to give special…read morerecognition to Steve Henigan. Steve came highly recommended by our friends, Jim and Darcey Widmann, and now we know why. After shopping all over Des Moines for a truck, we encountered dealerships that either patronized us, hassled us, or made us feel like we didn't know what we were talking about. Some even tried to convince us that we couldn't get what we wanted. But when we walked into Toyota of Des Moines, it was a completely different experience. From the moment we were greeted, we felt welcomed and respected. Steve allowed us to choose the vehicle we wanted without any hassle. Every incentive was explained upfront, and the level of transparency was refreshing. What truly set them apart was their willingness to meet our needs on the trade-in. We were told by a Ford dealer (who originally sold us the Bronco) that we could never get the trade-in value we wanted, but Toyota gave us exactly what we asked for--no questions asked. Steve and the entire team at Toyota of Des Moines worked with urgency, respect, and professionalism to finalize the deal in a way that left us completely satisfied. This level of customer care and attention to our needs is what made us feel valued. Toyota of Des Moines embodies what it means to be a true car dealership. We are now proud Toyota brand loyalists and look forward to a lifetime of Toyota ownership, provided the company continues to deliver on its promise of quality in both manufacturing and sales. If you're out there shopping for a vehicle and struggling to find a dealership that truly listens and puts the customer first, look no further than Toyota of Des Moines. Thank you, Steve Henigan, and the entire team--you have earned our loyalty!

Outstanding service on my 2007 FJ Cruiser. Fixed a loose caliper and told me to keep this baby…read moreuntil it dies! Replaced the gear set in the rear differential, and when it blew oil all over the undercarriage, he crawled under the ruck and swore at himself. He insisted on keeping the truck and corrected what he missed no additional charge. All very nice honest people. I highly recommend them.

I love the quality service and reasonable pricing and the work done correctly the first time. The…read moregreat personalities are awesome too. I will keep coming back

I called Scotty's body shop with a stressful situation regards to someone vandalizing my pickup…read moretruck and slicing all the tires I called my insurance carrier I got a claim number call Scotty's right afterwards Robert answer the phone said he was busy right at that second he said he would call me right back that's exactly what happened I thought when you said that oh yeah that's what they all say but he did everything he said he was going to do but taking care of my truck taking care of the insurance company taking care of the rental car situation I needed and along with Robert being amazing his sister Kim was great Pleasant and very knowledgeable of what was going on in the shop and at the office area . Scotty was amazing and I think it is really great that brothers and sisters work together and work well together their staff are very well behaved and polite the shop is clean and neat and orderly and everybody pitches in and helps take care of things I could have not asked for a better crew to help me with the situation I was dealing with and everyone knows how hard it is to deal with insurance companies but Robert and Kim and Scotty took care of everything they said they would do and even more if anybody needs people to help them with body repair tires Wheels it doesn't matter they will help take care of it . I would recommend them to anyone that ever has any issues that go wrong with vehicles they are the people thank you Scotty's body shop for all that you did for me and my family and doing it very stressful situation other than my pickup I had a granddaughter very ill and Scotty I mean Robert took the time pray for my granddaughter over the phone and it literally changed our lives as a family my granddaughter is well she's got a long road ahead of her but who would have ever thought that you need an estimate on my truck would lead to meeting an awesome group of people to help me get through all of it I can share more of the gifts and a blessings that came my way by meeting Robert and his brother and sister thank you guys I will be eternally grateful for all that you did. Jeff S

Got in for hail damage estimates. We were told about 20 minutes but actually ended up taking an…read morehour. Price we were quoted was absolutely astronomical. I'm assuming it was to keep people from using their services due to backlog of dent repairs. Price to fix my vehicle was upwards of $6-7k. Not saying I didn't have hail damage, but they wanted to replace trim that wasn't dented as well as other items on the vehicle with no damage to them. No thanks. Wish I had a better experience.

J&K Auto is the exact reason I support local businesses…read more They are honest, fair, and have integrity. I know Kim, John, Ed, and Rick by name and they know me. That type of personal interaction strengthens communities. It is a great business they run at J&K. Tom and Mary Kelly Johnston, IA

Always helpful, understanding and great to work with! One of the most honest businesses around!read more