Such a great environment and amazing staff. I've been coming to Norwalk Family Optometry for 2…read moreyears now and every time I come in the staff an extremely kind and patient. I went in today and was helped by Isabel who is the sweetest person really made sure I was comfortable through my exam and Dr. Tran explained the state of health of my eyes and answered all of my questions with confidence. Thank you to all of the staff for being such great people, See you next year!

Staff at the front were polite and welcoming…read more Dr. Mathur provided excellent care and service! Highly recommend him.

Dr. Lovato is a great optometrist, I took my daughter there first, did all the necessary exams and…read moreshe did need glasses. Took us over to one of her assistants and she explained to us all the options and extras we could get. The second time I went in for a yearly eye exam, the receptionist greeted me with a good morning, asked what she could help me with?, before I even greeted her back. The wait was an hour but only because there was a family of 4 ahead of me. The Dr. called me in went into the exam room, asked me a few questions and proceeded. She answered all my questions. I do need glasses ! Before the last exam, she explained she was going to dialate my pupils and that I was going to see blurry for a couple of hours. After, she took me over to choose my new glasses , after like 5-10 min she came back to check on me and see how I was doing and to see if I needed help with choosing some glasses. Really liked that she's there her patients. Told my mom about Dr. Lovato, and I think she'll be giving the office a call.

Beware, DO NOT GO HERE! this office is doing bad business. My family member went to get a lens…read morefitting and turned over their existing frames to find out this office is having financial issues and not paying the Lab they are contracted with (disclosed by their own staff) so that Lab is holding all the patients glasses as collateral or despite until they get paid. We have not got our glasses back since a couple months now. This office will not refund or correct the situation on behalf of their patients up to this point. Worst, Knowing the situation they are in they continue to do business and take from patients putting them in this situation. If anybody else experiences this, This is Fraud and Theft and it needs to be and will be reported to 1) the Healthplan if used. 2) The Optometry Association, 3) General State Attorneys office, 4) file a police report. These are our rights!

Dr Smith is very thorough and explains everything you need to know…read more The office staff is kind and the office is clean and well lit so you can choose your new glasses. There is no pressure from the staff. They explain what your insurance will cover.

The staff here are wonderful! Great selection of glasses. The kids loved the photo of their…read moreeyeball! Highly recommend this doctor!

I went for my free consultation and same day lasik surgery (if I was approved to be a good…read morecandidate). My experience overall was great. Staff was all friendly and explained everything very well. They knew what they were talking about. They were thorough with everything. The only reason why I didn't give a 5 start was the wait time. My appointment was at 2 .. it took about 30 minutes of waiting after I filled out my paperwork to get called in for all the test. After that there was a wait to get the actual consultation. Then after that I waited to see dr lee. He was very professional, confident in his work and honest which I appreciated. I was a good candidate so he approved me for lasik surgery. Then still waited around for my turn to get the actual procedure. Finally, around 6 pm I got my lasik procedure. It was a bit nerve wrecking but it was quick... the time I went into the operating room til I got out, it must have been less than 10 minutes. Here's how it went: Lay down. Dr. Lee tapes down your forehead down with tape... I almost laughed because it was so unexpected. Then he puts drops to numb your eyeballs. Waited a few seconds for it work in full effect. Then he puts this clamp on your eye to hold your eye lids open. The nurse puts more eye drops to prevent your eye from drying. I don't know if it was because my eyes are small but the clamp hurt as he winding it open. It stretched open your eyes really wide. I just kept starring at the red light in front. Then Dr. Lee said that this is the part where I'll feel a little bit of pressure. A round black thing covers your eyes and I think that was the laser machine that cut your cornea. That lasted probably for like 3 seconds. Then once the cornea was lifted, everything went SUPER blurry. My eye sight was already really bad (-8) but it was even more blurry. But I could still see the red light. Then, the actual laser part. He warned me that it will smell like something is burning and I will hear a clicking sound. That's the laser. So he zaps it for about 30 or 40 seconds and the whole time I just kept on looking at the red light not trying to move my eye ball. Then he cleaned the surface with more drops.... and then put the cornea back... adjusted the cornea making sure it's on properly by wiping it down... more drops... On to the next eye. It only lasted a few minutes for each but knowing what to expect on my second it was a little more scary for me...but knew that it would be done quickly. However, my second eye hurt more when he clamped it open! I think that pain distracted me of feeling any other anxiety or fear of the procedure. I was so relieved when he removed the clamp. I don't think other people really felt that uncomfortable with the clamp but it was pretty uncomfortable for me, more so on my left eye. Maybe it is because my eyes are small. LOL The recovery is another story. They give you instructions on how to take care of your eye following the procedure. I'm sure each doctor's office is a little different. Here were some of the steps I remember I had to do. First week, there are 2 drops you have to put in your eye every 4 hours - antibiotics and steroids. And they give you vitamins to help for your eyes. Then week 2, you just keep using one drop twice a week. Apply eye drop as needed when it feels dry. You can't get water in your eye for the first 24 hours so shower before your appointment. You can't do eye make up for the first month or apply eye cream the first week. You can't rub your eyes for 3 months. You can't swim either of course for 3 months. I was happy to go home in the evening and just sleep. They give you some pills afterwards. I think one is an anti-anxiety pill and 2 others.... I forget but I remember feeling really drowsy afterwards. You can't drive home after the procedure so you need to have a ride ready. I'm glad mine was in the evening so I just went home and slept. You have to sleep with goggles they give you to prevent yourself from rubbing your eyes or sleeping on your face. It was good I had them on because my toddler son threw a ball at me the next day. I kept them on during the day while I was at home because I know I'm clumsy and with young kids, you never know when they'll poke your eye. I went back for my 1 day follow up appoint. I drove myself during the day. It was great. My eye sight wasn't 20/20 right away but good enough to see and rive without glasses or anything! HALLELUJAH! Night time driving is a bit different. All the lights are very bright and halo-y. They said not to drive at night until you feel comfortable. It's been about 2 months since my procedure. I got it in January. For my 1 month follow up, I was seeing 20/20. Overall. I LOVE IT! my life has changed. I am so happy with the results. AND It was very affordable!!!!! Don't even both shopping around. You probably won't find a better deal. :)

I would give zero stars if I could. The "surgeon" here (Dr. Joseph Lee) cares more about money than…read morethe actual patient. After several consults, we settled on a price that was reasonable for the surgery. All the sudden on the final consult before scheduling the surgery, the surgeon complains that the price is too low for the amount of work he needs to do on my eye and that he would have to make incisions on my eyelids (causes scarring and is extremely painful). He has never made that comment before until now. Apparently it will make the work "easier" for him for how much it will cost and that other lasik doctors would do the same. I went and consulted with two other surgeons (most likely more reputable than him) and mentioned that. None of them said they would need to do that for my eye. Dr. Lee here is a liar! He acts like he is the only eye surgeon who performs lasik around here and criticizes others. He states he does not care about money but has the nerve to tell me that the amount he would be getting from me is all the sudden too cheap. He also says he is a humble guy but during every single consult he spends the entire time talking about himself. This guy even admitted he "experiments" without our consent. He told me the story of how he placed alcohol in the eyes of one of his clients because she developed an infection. He said it's not fda approved but did it anyways. I don't know about you, but I personally don't want to be an experiment to anyone. Avoid this doctor at all costs. There are plenty of other lasik surgeons out there who do much better jobs and are honest.

I've been coming here since I was a little kid and the staff is always extremely kind & patient…read morewith me. I tend to try on multiple pairs of glasses before deciding on the right one. They are great with suggesting frames that best suit your face shape as well as sharing insights on the brand. Management is respectful and will do right by the guest. Keep up the great work!

The service was good, but the billing seems a little shady and they won't correct it. You get…read morecharged one amount when you're there, you pay and they bill your insurance company for a totally different amount with no valid explanation or something that makes no sense whatsoever. The person assisting me with my billing questions, Patricia never called me back. Will definitely not be going to this place again.

Wonderful experience at Radiant Optometry! I brought my daughter in for an eye exam, and I was very…read morepleased with our experience from start to finish. The service was quick and efficient, but what stood out to me most was how patient, kind, and attentive everyone was with my daughter. The doctor showed genuine care and took the time to make sure my daughter was comfortable throughout the exam. I especially appreciated how thoroughly the doctor explained and educated us about my daughter's eyes and the importance of accuracy during the examination. It was clear that her eye health and overall well-being were truly a priority. The entire staff was professional, welcoming, and wonderful with my child. It's always reassuring as a parent to feel that your child is in good hands. I highly recommend Radiant Optometry and will definitely be returning!

I had a good experience getting my routine eye exam. I liked that I called and was able to get an…read moreappointment right away. The doctor answered all of my questions and educated me on doubts I had about laser eye surgery. The place was clean and the staff were professional and friendly. It doesn't get five stars because almost all of the frames did not have a price. I had to keep asking them for the price and it felt like I was disturbing them when busy. I also felt like the prices were expensive and I would love to see more of a variety. I wish I would've gotten my frames at Costco because I ended up paying more than $100 even after insurance. I'd say, go for the eye exam but get glasses online or Costco.

Stay away from here! Ever since this practice was sold, it has been a completely different and far…read moreworse experience. The new doctor misdiagnosed my husband, and they clearly lack the proper equipment to take accurate measurements for hard contact lenses so the contacts they ordered didn't fit at all and had to be reordered. What followed was an absolute communication nightmare. We called multiple times asking for updates and were repeatedly told they would call us when they knew something. A full month went by with complete silence. When we finally called again, they got back to us a day later with the convenient excuse that the order had supposedly been "lost in transit." What a coincidence. A month of no contact, no follow-up, no accountability, and then suddenly the order just vanished? This practice used to be great. Now it's a waste of your time and money. Look elsewhere.

Staff was amazing. I have gone there recently and now my mom. They were so patient with her. The…read moredoctor was also helping my mom choose frames which I appreciate his help. She's 85 years old. Thank you!

My family has going to this location for 2 years now. They have a great selection of frames for…read moreadults and children. My family never has a problem finding the right pair. The Dr is great at explaining things tomorrow my daughter. He's really patient with her especially during parts of the exam she doesn't like when they flash bright lights in her eyes. I would recommend this place to anyone looking for an optometrist.

Husband needed new prescription glasses and treated me to some new sunglasses. He was actually the…read moreone to research and find this place as he was looking for an optometrist that provided a large selection of higher end brands. He is very picky about his prescription glasses and this place really had a great variety of brands AND styles. Of note: Chrome Hearts; which not many places in the area carry, Chanel, Cartier, Tom Ford, Gucci and more! Making an appointment was easy and the young woman, Maria, who helped us was so sweet. She was patient while we tried a ton of frames and also very knowledgeable about insurances, lens upgrades and going over restrictions and warranties. It was a quick and painless process. In addition, the business was super clean and sparkly. We look forward to making this a regular spot for our eye care needs.