Such a great environment and amazing staff. I've been coming to Norwalk Family Optometry for 2…read moreyears now and every time I come in the staff an extremely kind and patient. I went in today and was helped by Isabel who is the sweetest person really made sure I was comfortable through my exam and Dr. Tran explained the state of health of my eyes and answered all of my questions with confidence. Thank you to all of the staff for being such great people, See you next year!

Staff at the front were polite and welcoming…read more Dr. Mathur provided excellent care and service! Highly recommend him.

I highly recommend Eleven Optical. My husband and I have been here multiple times and each…read moreexperience has been positive. The owner of this establishment and the other staff members are kind, friendly, and extremely helpful. Very knowledgeable team as well. The Optometrists working there are also very attentive and skilled. The entire team made me feel listened to and well taken care of. Glasses selection is also very vast and stylish. Also, I was able to pick up my glasses day of each time. This is and will continue to be my go to place!

​I came into Eleven Optical for an eye check-up after many years of not seeing an eye doctor, and I…read morehad an amazing experience. ​The optometrist, Frank, was fantastic. He was helpful, thorough, engaging, and very relatable--plus, we are both USC alums, which was a great bonus! He took his time with the exam and even pointed out an area I should follow up on with my primary care doctor, which I really appreciated. ​The rest of the staff was just as wonderful. They were incredibly patient with me and supportive when it came to explaining my insurance coverage. They also helped me pick out the perfect pair of regular eyeglasses and sunglasses. ​To top it all off, I actually got my prescription lenses the very same day I went in! I will definitely be coming back here for my future eye care needs. Highly recommend!

been coming here for years love them! The doctor is always such a great vibe. The staff is really…read morekind.

I've been coming here for three years now. Dr Shane Seymour is professional and friendly. The…read moretech that they use for retinal scans and eye pressure tests are the best as they don't require annoying puffs of air or dilation. They also are great with providing me with my prescriptions without pressure on buying their frames; however their opticians were helpful with having me try the low bridge frames they had in stock. If anything, therein is my only suggestion: please consider offering more low bridge frames as this is the only reason we go elsewhere for frames.

I've been coming here since I was a little kid and the staff is always extremely kind & patient…read morewith me. I tend to try on multiple pairs of glasses before deciding on the right one. They are great with suggesting frames that best suit your face shape as well as sharing insights on the brand. Management is respectful and will do right by the guest. Keep up the great work!

The service was good, but the billing seems a little shady and they won't correct it. You get…read morecharged one amount when you're there, you pay and they bill your insurance company for a totally different amount with no valid explanation or something that makes no sense whatsoever. The person assisting me with my billing questions, Patricia never called me back. Will definitely not be going to this place again.

Dr Smith is very thorough and explains everything you need to know…read more The office staff is kind and the office is clean and well lit so you can choose your new glasses. There is no pressure from the staff. They explain what your insurance will cover.

I called to make an appointment. I didn't have my insurance information offhand and I wanted to ask…read morea question and the young lady on the phone cut me off and tells me call me back when you're ready. OK thank you very much and I still have questions she kept cutting me off as I try to explain. I have a question, and she just kept

My family has going to this location for 2 years now. They have a great selection of frames for…read moreadults and children. My family never has a problem finding the right pair. The Dr is great at explaining things tomorrow my daughter. He's really patient with her especially during parts of the exam she doesn't like when they flash bright lights in her eyes. I would recommend this place to anyone looking for an optometrist.

Husband needed new prescription glasses and treated me to some new sunglasses. He was actually the…read moreone to research and find this place as he was looking for an optometrist that provided a large selection of higher end brands. He is very picky about his prescription glasses and this place really had a great variety of brands AND styles. Of note: Chrome Hearts; which not many places in the area carry, Chanel, Cartier, Tom Ford, Gucci and more! Making an appointment was easy and the young woman, Maria, who helped us was so sweet. She was patient while we tried a ton of frames and also very knowledgeable about insurances, lens upgrades and going over restrictions and warranties. It was a quick and painless process. In addition, the business was super clean and sparkly. We look forward to making this a regular spot for our eye care needs.

Dr. Nguyen is a beautiful soul. Extremely knowledgeable and helpful. Doesn't try to gouge you with…read morepricing and she's friendly and kind. Her staff is professional and friendly.

Found them through yelp and I love this place!!!! Prices are reasonable and the people are so nice…read moreand helpful not going anywhere else !!

this was my first time going to the optometrist and i was a bit hesitant. happy to say that dr…read more fong and the team were incredibly helpful and made the process as simple as can be. i'm very grateful that i found them and my insurance was accepted by them thank you again eye care west optometry!

Simply the best. The entire staff is just so sweet. Great service and I never spend too much time…read morehere either.

Dr. Teresa Ung provided an exceptional eye exam experience that truly exceeded my expectations. Her…read morecare and attention to detail were evident from the moment I walked in. She asked all the right questions to understand my needs and concerns, ensuring a thorough examination. Her expertise in recommending the best contact options for me was invaluable. I left feeling confident in her care and grateful for her dedication to providing top-notch service. Dr. Ung truly deserves five stars for her outstanding professionalism and genuine concern for her patients' well-being. The front desk employees are fantastic as well. One thing that could improve would be the appointment system. They need to get it synchronized to what is being done online.

I've been coming here for nearly a decade. It's convenient, they speak Mandarin Chinese, and…read morethey've been taking my insurance. They do have quite an extensive glasses selection but they always seem too heavy for my nose bridge and prescription. But, it's not their issue after all. They're also really good with phone calls when you have an upcoming appointment or prescription ready.

I took my son in for an eye exam with Dr.Nghia. He was awesome! So kind and helpful. Definitely…read morerecommend booking an appt with him.

Made an account because I think this needs to be said. I had to come back to get my glasses…read morereadjusted by a middle aged Dr. Patel a little while ago. I was in the waiting area and instead of calling me into her office she sits in her office chair and yells through the door into the waiting area about why i need to get used to the prescription. There are other people in the waiting room with me. Doesn't this violate hippa or something. I have never seen a doctor be so unprofessional. I also see other poor reviews about her here and it makes sense. I just wonder why costco has not done anything about this lady yet.