I lived in Hercules at Devonwood condominium for 2 years, Gianna was always very responsive. They…read morewere so prompt to fix any issues with my place. Gianna always was so professional, I definitely will rent again with Security Pacific Property. Thank you Gianna, you really made mi life easier. Gabriela

This review is specifically for Gianna Burns. Never before, in an industry like this, have I…read moreencountered someone like Gianna. She has a true understanding of what it takes to go above and beyond to provide exceptional customer service. Gianna and I have not actually worked together officially. Reason being is that we both agreed that it wouldn't be optimal for me as the owner to have her manage a property that is so far in distance. So since then, Gianna has served as a trusted advisor to me with any and all property management questions/concerns that I have. Gianna is phenomenal. She's attentive, responsive, honest, and keeps my best interest in mind at all times. I could not feel more pleased or assured. I'm truly grateful for Gianna and would recommend her in a heartbeat.

I have bought and sold homes for over 40 years across California and Maryland, and Alice Chang is,…read morewithout question, the most prepared and focused agent I have ever worked with. When I decided to sell my home in Sonoma, Alice came to our first meeting with exhaustive research and a clear, actionable plan to get the best price. Even though she was working outside her home county, her preparation was flawless. The results speak for themselves: my home sold within one week. Alice is now helping me find my next home, and she is just as impressive on the buying side--quick with disclosures and comparatives, and always providing sound, honest advice.

Alice helped me sell the home that I grew up in. Alice is experienced and knowledgeable, and she…read moreworks really, really hard. Alice isn't the type of agent who tells you what needs to happen and then says, "call me when you get it done." Alice will actually manage the fix-up process for you, which enables you to get your home on the market in a very timely fashion. If you think about it, that makes good business sense for her, too. My family home, as you can imagine, had a lot of emotional meaning for me and let me just say that there was also some family drama. Through it all, Alice showed what a determined AND compassionate person she is. Her team members are also on the ball, and I felt their support the whole way through this first-time selling experience. I'm glad I chose to work with Alice and her team at New Horizon Real Estate and highly recommend them.

My partner had to decide to rent or sell his house. We met with Nick from Ukiyo twice and we were…read moreso impressed with his knowledge, direct approach and patience. We were looking forward to having them manage our rental and felt very confident with the selection based on the support and communication provided. We have had to put renting on hold but Ukiyo will be our first call if we decide to move ahead.

We saw a property on the Ukiyo website, and they quickly accommodated a tour. My partner toured the…read moreunit and loved it, so we applied. Saj was in touch with us frequently through the application process, but once our applications were submitted, communication was less consistent. That said, we found out the next day that we were approved! At least, we thought we were. Nobody at Ukiyo had confirmed whether we have pets (we do, and didn't want to double-list them with multiple adults applying), so they had to recalculate the deposit and needed us to provide vaccination records. Once we did so, we paid the deposit and went to bed, feeling like the next day we would pick up keys to our next home. Instead, we found out that the property owner doesn't allow pets, and that our entire application process was wasted. Not only are we not moving into what we thought would be our home for the next decade, but also we're having to find another option and wasted a week of time and energy. I can't claim I understand property management. That said, either the owner provided incorrect information to Ukiyo (in which case Ukiyo needs to do a better job screening owners since they "don't work with just anyone" according to their site) or Ukiyo didn't ensure that they had the correct information in their listing. Whichever is the case, the entire process has left us with a terrible impression of Ukiyo's business. It's already exhausting enough to navigate bay area housing without this kind of mess.

Professional and Reliable Property Management I have been…read moreworking with The Cal Agents since 2025 to manage my house rental in the Bay Area, and it has been a consistently positive experience. Key Highlights: 1. Exceptional Team: I've had the pleasure of working with Wilsen, Ahyeza, Chris, Patricia, Jana, Fiona, Nikki, and Ramiro. They are professional, attentive, and easy to collaborate with. 2. Problem Solvers: One of their greatest strengths is that they never shy away from a hard problem. Whether it's a maintenance issue or a tenant concern, they tackle it head-on with a level of responsiveness that is hard to find. 3. Trusted Partnership: When you are looking for a partner to manage an investment property, creating an empathetic and caring relationship with the tenants is the most important factor. They have proven themselves to be reliable stewards of my property. Pro-Tip for Owners: Because they manage a diverse portfolio of both condos and houses, I found that providing clear context on my specific expectations for house-level marketing and maintenance from the start created a great feedback loop. Their receptiveness to this high level of communication is exactly why our partnership works so well; it ensures everyone is aligned from day one. Overall: If you need a team that is responsive and capable of handling the complexities of the Bay Area rental market, I highly recommend The Cal Agents.

So I am in the process of finding an agent or company to rent out a family home. I put the need out…read moreon Yelp and received several responses. I spoke to one agent, then made an appointment to have calls with others. The Cal Agents called me, and in less than a minute I realized it was someone from a Philippine call center. What a slap in the face. Outsourcing is a hot button issue, and I will NEVER share personal information with someone overseas, but also: WHY? Are they too busy for a two minute call to make that connection? Introduce themselves? Answer relevant questions? And perhaps MOST CLOYING: is this the same company that employs those same call centers to make masked cold calls asking to buy our property? HARD PASS.

Pedram has been managing my property for some years now. Insurance in California has become a…read morenightmare and we had to jump through so many hoops including replacing all the electrical and a large number of punchlist items all within a 30 day period or we were going to be cancelled. He handled the entire list well before the deadline. A ton of logistics to say the lease!!

My husband and I rented from BEM for 3 years. Pedram and his team were excellent in handling all of…read moreour needs throughout the time we spent with them including an apartment flood. We highly recommend working with BEM for any future residents or landlords in the Bay Area!

I don't recommend working with JD Management neither as a tenant nor as a landlord…read more Although staff members try to be helpful, based on my experience the company suffers from serious systematic issues. Some examples: -In one case it took the company ~60 days to fix our dishwasher and finally after we had to find someone ourselves, it took them +10 emails back and forth to agree to reimburse us. They eventually promised to do so but warned us against future "unauthorized" charges. AFTER 60 DAYS of failing to get the job done. -For more than two years, they refused to removed a lot junk from the backyard which they have promised to do before we sign the contract -Our windows are a source of a lot of energy waste which is costing both us in terms of electricity cost and the environment. No attempt to fix it.

responsive to issues/maintenance but quite rude and unprofessional in their communication…read more specifically Jonathan Davis, we had several interactions with him where he was incredibly rude and where he completely lied in response to legitimate concerns and questions.

We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

Lisa and her team have been absolutely wonderful, working with my Mom and me to rent and manage our…read morefamily home in San Anselmo. We highly recommend her!

Scott Maskell is the Realtor/Property manager from heaven. I am/was a absentee owner. He managed my…read moreproperty for five years giving me total peace of mind. When it came time to sell, he also made that process as painless as possible. Scott is a real professional and a pleasure to do business with.

Hello there, this has been my experience with the El Sobrante team. They have helped us out in many…read moresituations over the years. The purchase of our house, we still live in it today. The many times something has broken over the years or some kind of upgrade they always seem to know someone who can do the project. They have taken care of it quickly and at a fair price. I have called for advice over the years more times then I'd like to admit and I'm glad to know I can get reliable advice from them. I highly recommend giving them a chance, good luck to all.

Jenna and Greg, a brother and sister team with a long-term family presence in the Bay Area, are…read moreeverything you could ask for in a rental agent and property management service.. I used them recently when I was in a terrible jam as a landlord, needing to rent at the last minute when other agencies who said they help did not make good on their promises. BCPM responded to my crisis with calm confidence and an impressive reservoir of knowledge of the real estate market in Berkeley/Oakland/SF. They listened and took the whole situation in. I relaxed immediately: you could feel the realism and common sense from the first minute. Such a contrast to the hyped up, shark-pool norm in the Bay Area at this point! This group is the backstop everyone involved in renting in this crazy market longs for and desperately needs. For renters and landlords, I cannot recommend their services highly enough.

I'd give zero stars if I can. Absolutely terrible experience with Bay Cities Property Management…read more Communication is practically nonexistent. Emails go unanswered for weeks, phone calls are ignored, and there is little to no accountability from management. I waited over 3 weeks for responses to basic questions, while some other concerns from tenants reportedly went unanswered for over a month. The entire leasing process felt completely disorganized. Despite repeated attempts to clarify my lease status, nobody could give me a straight answer or properly handle paperwork. Everything seemed to be pushed onto the tenants themselves rather than managed professionally by the property management company. Maintenance concerns and issues with the house were also not taken seriously. There was NO effort to address problems or provide reassurance that anything would actually get fixed. Overall, the experience caused unnecessary stress, uncertainty, and frustration during an already difficult housing process. I've dealt with multiple property management companies before, and this was by far the worst experience I've had. I would strongly recommend future tenants think carefully before renting through them.