I have been a resident/owner of my condominium for approximately 35 years…read more Collins is the best Property Mgmt Company that i have dealt with in all these years. They are prompt to reply and take care of the issues at hand. I couldn't be more satisfied. Thank you Chris and Amelia! You rock!

This review is for the Marina Bay community for which this management company presides over…read more The amount of construction and landscaping tree removal, painting and re-painting and water shutoff periods are insane. Why do the painters have to leave all their equipment right outside my unit. This complex does not respect certain tenants a right to the quiet enjoyment of their unit. I really abhor the amount of unnecessary maintenance that they allow on the property in such a short amount of time. I am beyond fed up. And the leasing office treats you as if you're sub-human if you're not a home owner. I will not look back at my time in the Marina Bay Condos fondly. It's funny because even though all this maintenance is taking place the property is trashed with random bits of garbage and debris littered around. They should do better but they won't, I'm %100 certain they won't.

Lynette at Bartels managed my rental home in Richmond for over two years. I live out of state, so I…read morewas very anxious to get a property manager that would really do the job. (I have had other managers for other properties in the past that seemed more interested in collecting their share of the rent than in actually managing the property, protecting my interests and keeping the tenants happy.) Lynette met all my needs. She kept me in the loop when I needed to be, but blissfully ignorant when informing me of some minor issue would have served no purpose. The tenants we selected have been very good to my property and I have had no issues with rental payments. If I ever need a manager in the Richmond area again, Lynette would be the person I would call.

I am a good person I have never in my life written a bad review so I applied for these properties…read moreon 2806 Charleston Ln, San Pablo CA I went to see the properties The lady said only one other person applied. Me, and that they have two units available I went in to do the application, at 3088 Pinole Valley Road Pinole, CA 94564 I also wrote a letter to explain my situation. And provided them a voucher I was told they should be getting in contact with me in two weeks, or probably sooner I didn't get a call or email coming into the third- week so on 3/2/2026 at 9:23am I called. The lady told me that they rented one of the units and then she told me that another unit was still available and asked if I have a updated voucher. I then told her that I can't get an updated one because I have to put in a 30-day notice at my current place to get my updated one. But I am approved for a 3bed room do to my extended family. Remind you all of this is what I said in the letter when submitting my application She then tells me that's not true I know people that has there's basically telling me that I am a liar. I was very offended so she asked me again. Can I get an updated voucher today I then said I can try to go get something stating that I have a three-bedroom voucher so I went to the housing office, called her back at 11:13am the secretary picked up and said didn't you just talk to her. We already have two people in both of the units. I then told her that's not what she said. She then transferred me back to the lady I then put the Housing Authority on the phone. She talked with them and everything that she told the housing lady wasn't what she told me. She then proceeded and said we would have to wait for inspections an etc. but what I didn't understand was why she didn't tell me that why did she ask me to go get an updated voucher instead of saying you didn't get the place? After I went 45 minutes away to the housing place and waited in a long line and had to wait to talk with someone She didn't even apologize for calling me a liar after they told her the something I told her if you already know dealing with people with section 8 vouchers requires exceptions why let them apply these rental properties Been up for 84 days already and you're talking about waiting on inspection I was discriminated against. I didn't get a fair chance. This is unacceptable. I feel like I was racially profiled. The moment she got my application. I should have at least gotten a call asking for whatever she needed, and I would have worked on it, but no instead they took my application fee, which I was told that I was going to get back and didn't I'm not mad that I didn't get it I'm upset about the unprofessionalism and discrimination and the disrespect people love to abuse their power I wouldn't recommend anyone to this agency unprofessional and unfair treatment bad communication this is not how you should represent your company the world we live in is so sad I encourage people to know your rights and look up the laws are connecte attorneys

Scott Maskell is the Realtor/Property manager from heaven. I am/was a absentee owner. He managed my…read moreproperty for five years giving me total peace of mind. When it came time to sell, he also made that process as painless as possible. Scott is a real professional and a pleasure to do business with.

Hello there, this has been my experience with the El Sobrante team. They have helped us out in many…read moresituations over the years. The purchase of our house, we still live in it today. The many times something has broken over the years or some kind of upgrade they always seem to know someone who can do the project. They have taken care of it quickly and at a fair price. I have called for advice over the years more times then I'd like to admit and I'm glad to know I can get reliable advice from them. I highly recommend giving them a chance, good luck to all.

I had a very frustrating and disappointing experience with BG Asset Management during the rental…read moreapplication process. My credit report clearly indicated that there was a security freeze on my file. Despite that, I was told in writing that I could provide 12 months of alternative payment history (such as utility or phone bills) to move forward. I relied on that direction and submitted everything requested. After doing so, they changed their position and said they could no longer accept that documentation because of the credit freeze--something that was already known from the beginning. Even more concerning, they acknowledged the inconsistency, but refused to rectify the situation. The only solution they offered was for me to submit a completely new application, rather than continuing with the one I had already completed. They also repeatedly requested information that had already been provided, and asked for additional banking records to verify where deposits from my paystubs were going, which felt excessive and unnecessary. Communication was extremely poor. I called at least seven times using different phone numbers, and no one ever answered. Their customer service line disconnects, and the only responses I received were via email--about once per day, making it very difficult to resolve anything in a timely manner. Overall, the process lacked transparency, consistency, and professionalism. Being given clear instructions, complying fully, and then having the requirements changed--without any effort to correct it--raises serious concerns about how applications are handled. I would strongly recommend others proceed with caution.

Was interested in an in-law apartment, which was listed through BG on Zillow. I wrote to them THREE…read moretimes over a month period asking a specific question which was not covered in their generic ad, and NEVER got an answer back. I even emailed the owner Marc Guzman -marc.guzman@bgam and he never answered. Now I know why this property has been listed for four months. With this lousy customer service I feel VERY sorry for any property owner who got ensnared in their web. BG Asset: "Welcome to my home," said the spider. Nevertheless, on a lark, I began their process to view the property. First, you have to stand on one foot...then on point in ballet shows...then tilt your head to one side and then give a lot of personal information. This BEFORE you've even been granted the privilege of seeing this dingy apartment. I think this is actually illegal. Then, should you lose your mind and decide to rent through them, you have to pay them ............. (wait for it) a $300 Administration fee!!! It is unfortunate that property owners these days are so afraid of interaction with potential tenants (they're called people, btw) that they use these VERY BAD PRACTICES rental agencies. And they don't familiarize themselves with the process required of tenants, so they don't know why their property isn't being rented out. They end up losing thousands of dollars why it sits. I HIGHLY RECOMMEND THAT EVERYONE REPORTS THIS HORRIBLE, (POTENTIALLY ILLEGAL PRACTICES) COMPANY TO THE BETTER BUSINESS BUREAU. www.bbb.org/file-a-complaint

Really enjoyed the professional way of working with Fiona and Ramiro from Cal Agents and the care…read morethey took -- Used Cal Agents on a house in Oakland.

Professional and Reliable Property Management I have been…read moreworking with The Cal Agents since 2025 to manage my house rental in the Bay Area, and it has been a consistently positive experience. Key Highlights: 1. Exceptional Team: I've had the pleasure of working with Wilsen, Ahyeza, Chris, Patricia, Jana, Fiona, Nikki, and Ramiro. They are professional, attentive, and easy to collaborate with. 2. Problem Solvers: One of their greatest strengths is that they never shy away from a hard problem. Whether it's a maintenance issue or a tenant concern, they tackle it head-on with a level of responsiveness that is hard to find. 3. Trusted Partnership: When you are looking for a partner to manage an investment property, creating an empathetic and caring relationship with the tenants is the most important factor. They have proven themselves to be reliable stewards of my property. Pro-Tip for Owners: Because they manage a diverse portfolio of both condos and houses, I found that providing clear context on my specific expectations for house-level marketing and maintenance from the start created a great feedback loop. Their receptiveness to this high level of communication is exactly why our partnership works so well; it ensures everyone is aligned from day one. Overall: If you need a team that is responsive and capable of handling the complexities of the Bay Area rental market, I highly recommend The Cal Agents.

I have bought and sold homes for over 40 years across California and Maryland, and Alice Chang is,…read morewithout question, the most prepared and focused agent I have ever worked with. When I decided to sell my home in Sonoma, Alice came to our first meeting with exhaustive research and a clear, actionable plan to get the best price. Even though she was working outside her home county, her preparation was flawless. The results speak for themselves: my home sold within one week. Alice is now helping me find my next home, and she is just as impressive on the buying side--quick with disclosures and comparatives, and always providing sound, honest advice.

From our first meeting, Alice Chan demonstrated exceptional competence. She was professional,…read morefriendly, and patiently answered even the most complex questions. We decided to choose her as our agent immediately; our gut feeling was that Alice was the best person to sell our house. We highly recommend her! I knew selling a house was a complicated process because I knew absolutely nothing about it. Especially since my house was rented, I needed to discuss with the tenants and arrange for them to move out. Luckily, I found Alice and asked her to be my real estate agent. She alleviated all my concerns, managed the entire process smoothly, the tenants moved out successfully, and the house was put on the market quickly. We received offers very soon! I'm so glad I chose Alice; it was the right decision. As a seller, I knew nothing about buying and selling houses. A good friend suggested I contact Alice because they had previously used her services and had a very positive experience. Alice is the most considerate person I've ever met. She not only helped me sell my house but also gave me a lot of advice, helping me understand the process and important considerations. I think I've made a wonderful friend. Throughout the entire home sale process, Alice was more than just a real estate agent; she was our unwavering support, always there for us. She answered all our questions, kept us informed of the latest developments, handled all the paperwork, and represented us in negotiations. She made us feel like not just her clients, but her most important ones. Thank you, Alice, for choosing her as your real estate agent--you definitely won't regret it!

Excellent Customer Service and Industry Experience!!read more

I was so impressed with the service that John provided for the property he managed. He was always…read moreprofessional and responsive. He dealt with with several tricky situations at the property to achieve the best possible outcome. He really care about his clients and goes the extra mile for them. Thanks, John, for a job well done!

We met Lisa through a referral and we're glad we did. We were in a tough situation and Lisa and…read moreJustin did the heavy lifting for us. We've now known, and use Lisa , for the past 5 years and I would happily recommend her and Justin for any leasing situation you have.

Lisa knows her stuff, onboarding was fantastic as she recommended all the right things for us to…read morefix before renting out our property. She secured perfect tenant placing whom we've had for almost 3 thankful years thus far. She and Justin are a very responsive team to issues that crop up, both small and big. It took me forever to write a review maybe because we want Lisa's property management service all to ourselves. ;) Half kidding, she and team do a really good job and keep our books clean with all the receipts and statements she regularly keeps in portal. Glad we went with Lisa!

We cannot recommend Mariama highly enough! She helped us find our dream home in our dream…read moreneighborhood for a great deal, and she held our hands through every step of the process. Mariama is incredibly communicative and proactive. Every time we liked or hearted a home, she immediately jumped on it--sending disclosures, providing clear summaries, and arranging walkthroughs. She was always available and even got us into homes before they hit the market. We felt supported and informed throughout the entire search and purchase. Her negotiation skills are exceptional, and she works tirelessly for her clients. She listened closely to what we wanted, went above and beyond, and never stopped advocating for us. We always felt like she truly had our best interests at heart. We would 100% work with Mariama again. If you're looking for an agent who is responsive, dedicated, and willing to go the extra mile to help you find the right home, she is the one!

Not all real estate agents are created equal--and Mariama is truly the best of the best. My partner…read moreand I have worked with many agents over the years and have experienced the full spectrum: the good, the bad, and the downright frustrating. Before our most recent search, I felt disheartened--not just because of the challenging housing market, but because previous agents had been dismissive, condescending, or simply too busy to offer real support. Mariama was the complete opposite. From our first conversation, she took the time to really understand our needs, our budget, our preferences, and the neighborhoods we were considering. We never felt rushed. She made us feel seen, heard, and genuinely cared for. She was honest and transparent about what to expect, and she showed incredible patience when we hit moments of uncertainty. It also makes perfect sense that she surrounds herself with high-caliber vendors--inspectors, lenders, and escrow professionals--who reflect her same level of professionalism and care. Together, they made the process of buying a home feel almost easy. Angela, a member of Mariama's team and a skilled agent in her own right, was also incredibly helpful throughout our search. She accompanied us on showings, offered thoughtful insight, and contributed meaningfully at every step. Mariama went above and beyond, and I cannot recommend her highly enough.

James and the Quintero team are amazing!…read more I had been looking for a home for over a year when I contacted James. He was instantly very enthusiastic and encouraging! He listened to everything I wanted and didnt want. He worked magic and made a miracle deal happen and its because of him and his team that I can say I am officially a homeowner! It's hard to find people who are willing to work as hard as James did for me If you need an amazing team behind you I highly recommend you contact James!

Liz Stevens, the owner of Windermere Realty, is an extremely professional and pleasant person to…read morework with. I recently closed a condo with her help and it was smooth and painless. She guided me every step of the way, giving me her thoughts and opinions. I appreciated that she was forthcoming. When I was interviewing real estate agents (I interviewed 7), one of the primary reasons I chose Liz was because she had 22 years of experience in real estate. This indicated to me that she not only has been through the good times in the real estate market, but also the bad times. This was very important to me because while I consider myself a responsible adult who researches and educates as much as I can about the task that I will be pursuing (in this case, it was buying a home), there's so much more that a person does not know about unless that person has an experienced real estate agent who knows how to handle specific situations, what to ask, and what to look for. Liz has done just that. Liz will make sure that her clients are well educated about the process and will fully devote her time and energy to find the right home, negotiated to the most favorable price for that client. Thank you Liz!