Best mortgage person in the Bay…read more Jay was incredible to work with, helped us close lightning fast, answered all my questions as a first-time home buyer, and helped me get rates and terms that surprised my realtor and impressed my knowledgeable friends. Buying a house is a major thing, with lots of stress. Working with Jay was like having a lighthouse in a storm, he was incredible. 28 out of 5 stars, can't recommend highly enough. This is your guy.

My experience has been mediocre with this loan agent and US Bank. I have done at least a dozen of…read morereal estate refinancings with different loan agents over the years, so I am familiar with the process. 1. The refinancing process was a little chaotic, and some departments in the bank were slow to move files despite borrower's multiple warnings of deadlines to the loan agent, so the loan did not close on time, which caused significant complications and expenses due to borrower's upcoming overseas traveling. 2. The loan agent promised a processing fee refund after loan closing, but he refused to honor it later. The borrower had to escalate the issue with his supervisor to get the fee refund. 3. Several months after loan closing, the title company told me they are still missing various signatures and notary acknowledgment pages for loan closing and they had to make an appointment with me to redo these pages. There seem to be many gaps in their refiancing operations.

I'd like to share my experience with you. In 2021, I began house hunting and was disappointed with…read moremy initial lender, as big commercial companies often prioritize their wealthy clients, which wasn't the case for me. I was introduced to Nicole through Feagley Realtors during the pandemic when getting immediate help from a lender was challenging due to high demand. Nicole promptly handled my paperwork and assisted me in securing a very good first loan as a first-time home buyer. The remarkable part is that it was all done over the phone and email; I only met Nicole in person after the closing. Fast forward two years later, I returned to Nicole's to strategize my second loan. Without the advice and attention Nicole provided the second time around, I'm unsure if I could have obtained another excellent loan for a second property. Nicole and her team worked wonders for a blue-collar worker like myself, hailing from Richmond with little money but a dream. I'll forever be grateful to Nicole and her team for turning my real estate dreams into reality. I hope to return to her office for loan #3 when the time is right, God willing. I strongly encourage you to consider talking to my lender. Honest, Reliable and down to earth person!

Nicole and staff made our dream come true with our first home purchase in 2008, and once again in…read more2020 with the pandemic and everything else going on in the world, they were able to pull it off again and help us with our current home loan! They were friendly and kept us informed every step of way! Thank you Nicole and team once again!!!

Incredibly responsive, fantastic communicators, and easy to work with. Peter, Holly, and team went…read moreabove and beyond - proactively reaching out and updating us throughout the process. Will happily recommend them to family and friends.

My family was working on a 1031 exchange with a tight timeframe. Our realtor recommended the Peter…read moreBarnes team, and we couldn't have been happier. They gave us the kind of time and care that made it feel like we were their only client -- helping us navigate deadlines, paperwork, and questions, always with kind professionalism. Thanks to their help, we secured a beautiful home in a dreamy neighborhood well before our deadline. Holly, Kristen, and Peter were fantastic. Working with the Peter Barnes team truly feels like white-glove service.

Brenda Wyatt at LaSalle Mortgage was a huge asset in our home purchase. She brought creative…read morefinancing solutions to the table, helped us secure a rate well below the national average at the time, and got us to closing in less than three weeks. Outstanding results, backed by equally outstanding service. Brenda was incredibly prompt and kept pace with every question, decision, and deadline. I'm someone who gets into the details and wants to understand the options, and I appreciated having a mortgage professional who could work through those details with me and bring solutions forward. Her local relationships and sterling reputation also make an enormous difference. In the competitive Bay Area market, having a lender who is known and respected by local realtors is a real advantage. Brenda brought that credibility along with the expertise to deliver. We couldn't recommend her more strongly. Creative, connected, exceptionally responsive, and able to execute on a tight timeline, Brenda is exactly who you want in your corner when buying a home.

Brenda Wyatt and The Wyatt Team made buying our first home an amazing experience for my wife and…read moreme. From the very beginning, they were professional, responsive, and genuinely cared about helping us become homeowners. One thing that really stood out was that they were able to get us pre-approved without a hard credit pull, allowing us to start shopping for homes while protecting our credit. Their secure third-party verification for employment, income, and tax documents made the process incredibly simple. Everything was organized, modern, and hassle-free, and we never felt overwhelmed by paperwork. Throughout escrow, Brenda and her team kept both of us informed every step of the way. They answered all of our questions quickly, explained everything clearly, and made what could have been a stressful process feel smooth and easy. Their communication, professionalism, and attention to detail were outstanding from start to finish. Thanks to Brenda, Dejon, and The Wyatt Team, my wife and I are now proud homeowners, and we couldn't be more grateful. They truly went above and beyond to help make our dream a reality. If you're looking for a lender who is knowledgeable, honest, efficient, and genuinely cares about their clients, look no further than Brenda Wyatt and The Wyatt Team. We will absolutely recommend them to our family, friends, and anyone looking to buy a home. Thank you, Brenda and The Wyatt Team, for making our dream of homeownership come true. You have earned customers for life!

Working with Marco and Vanessa Rodriguez (the MVRod Team) to sell my inherited property was an…read moreexceptional experience. The home needed repairs, but they brought vision, encouragement, and a clear plan that truly brought the property back to life. I had interviewed another agent whose low price, quick sale strategy felt self serving. Marco and Vanessa were the complete opposite -- they listened, understood my goals, and genuinely wanted the best outcome for me. They guided me through a thoughtful home refresh based on their deep market knowledge and understanding of what today's Buyers want. Even though I live out of the area and was frequently traveling, they handled everything seamlessly. I still remember Vanessa telling me, "Go on your vacation and don't worry; we got you." And they absolutely did. Their professionalism extends beyond the two of them -- their entire support team, from Jennifer (admin) to Flor (transaction coordinator) to Wendy (escrow), is outstanding. They have their process dialed in, and it shows. Whether your home needs updating or not, Marco and Vanessa know exactly how to make it shine. They are truly a top notch team.

Marco and the team were great from start to finish. We had a unique selling situation, and they…read moreprovided immeasurable guidance on local municipal rules/regs. as well as valuable support throughout the process. After hitting the market in late May, after receiving multiple strong offers we closed in early July. Highly recommend - great experience

First time homebuyer and being naturally cautious, skeptical and realistic (e.g always leaning…read moretowards the negative), I was expecting the whole mortgage process to be hell. Was referred to Janice by my real estate agent and could not be any more thankful to the whole team for a relatively smooth process. As stated by previous reviewers, Janice is very professional, knowledgable and efficient. May I add that she is very patient and will really take the time to explain things to you. I had countless questions (which I feel were both valid and stupid) and she patiently answered them. That's not to say the mortgage process was 100% trouble free - - there were a few hiccups here and there but overall, the process was smooth sailing. Not sure how many people actually search Yelp for mortgage brokers but want to make certain that if anyone decides to actually look this team up here, they will read some feedback and hopefully be reassured that they will be working with very competent folks. Cheers! Again, don't expect the process to be perfect but if you work with this team things will be easier than you anticipate it to be! Thank you PCM team!!!

OMG, i first spoke with these people for almost 45 minutes getting free information and they seemed…read moreso helpful, smart and kind but then in the end gave us a crappy loan and made things as bad as possible once we were in contract and even asked us to remove our loan contingency. We were lucky we switched lenders in time to close. Shame on you.

GWEN BROUSSARD IS OUR MIRACLE WORKER AND THE BEST IN THE BUSINESS!…read more This is an extremely long review, but please read it unto the end: We were currently living in a beautiful, convenient, brand new downtown Oakland apartment. Due to circumstances beyond our control, we were given a 90 days' notice to vacate! A dear church member put us in touch with a mortgage lender who qualified us for enough to make a purchase and we were given one of their real estate agents to work with. Being new to the entire process and not knowing that we could use the lender for funding, but select our own agent was traumatic at best! The agent soon dropped us and we were left dead in the water, with now less than 60 days to vacate our unit! We came to Gwen under the direst of circumstances and implored her real-estate prowess for assistance. She gave us a timeline and said "Stick with me and WE WILL FIND YOU A HOME." She was thorough, efficient, patient and no-nonsense (in working w/the seller's agents). She held our hands and walked us through EVERY STEP OF THE PROCESS! From going out to look for homes daily, on down to explaining all the ins and outs of the contracts/agreements, to connecting us with the finest network of agencies, (i.e. home and pest inspectors, etc.) to assist us in the purchasing process. She is a down-right maven, an authority and expert in all things real estate! I can't imagine NOT having had her to be our agent for purchasing our first home! She encouraged us until the very end. There were MANY times we wanted to give up. We were facing this incredible deadline and didn't know if we should just throw in the towel and rent an apartment for $2200/month or to keep searching. She made the entire ordeal something we could totally conquer and wondered why we hadn't sought out her services sooner! We got an offer accepted on our new home about a month before we were mandated to be out of our apartment. She made it possible for the deal to be expedited and we were able to move out of our apartment and received the keys to our beautiful new home on the same day! Our mortgage is several hundred dollars below what we would have given away in rent. Our home is absolutely amazing and perfect for our little family; our neighborhood is cute and the neighbors are friendly. I recommend Gwen not only to YOU but to anyone! As a matter of fact, I recently did recommend someone to her. I had the opportunity to share with her how easy the entire process was with Gwen and how her knowledge and understanding of real estate is a must have and just how REALLY DOABLE the home buying process is with a fantastic agent. She not only took my suggestion and contacted Gwen, but do you know SHE TOO just received the keys to her new home and her deal was completed in even less time than ours! I myself was amazed at how quick the transaction happened from start to finish! I'm telling you from my own personal experience, IF YOU DON'T HAVE A REAL ESTATE AGENT - DO YOURSELF A FAVOR - GET GWEN!!!! You'll thank me that you did and soon be sending my invitation to the housewarming party for YOUR new home! Thanks Gwen Broussard for making a lifelong dream our present day reality for our family.

Gwen and her company have been serving my tax, and small business accounting needs (Randy's…read moreJanitorial) for over ten years. She assisted in the inception of my business in 2019, and prior to that she served my personal tax/financial needs. Quality, knowledge, and integrity is what you should expect when hiring her and her team.

Musa is helping me with a rental property that I own in San Francisco. He is very professional and…read morevery informative. He has provided the best service in my case. I will use him in the future for all of my real estate needs.

Musa helped me qualified for mortgage loan after I was turned down by 3 other lenders. I was a…read morefirst time home buyer. He worked so hard to get the best loan for me, explained all the options for my best interest, and was always there for me whenever I had questions/concerns. If you are turned down by other lenders, please give Musa a chance to work with you. Don't give up on your hope. I'm glad I took another chance working with Musa after being exhausted by previous lenders. Yes, I'll definitely come back to refinance with Musa.

If I could give Jeanine more than five stars, I would…read more Buying my first home at 63 years old after a lifetime of renting felt exciting, overwhelming, and at times downright terrifying. From the very beginning, Jeanine was so much more than a mortgage broker, she became a trusted guide through every step of the process. No question was ever too small. She patiently explained things I didn't understand, kept me informed every step of the way, and somehow made a very complex process feel manageable and even possible. Whenever a new document, underwriting request, insurance issue, or unexpected question came up, Jeanine was there with calm reassurance, knowledge, and practical solutions. What impressed me most was how deeply she cared. I never felt like just another client. She worked tirelessly behind the scenes, coordinated with my realtor, escrow, insurance broker, and lender, and always had my best interests at heart. I truly not only felt, but knew she was advocating for me throughout the entire process. Thanks to Jeanine, I am now the proud owner of my very first home. Looking back, I honestly don't know how I could have navigated this journey without her expertise, patience, encouragement, and unwavering support. If you're looking for someone who is knowledgeable, responsive, compassionate, and willing to go far above and beyond, I recommend Jeanine without hesitation. She helped make one of the biggest dreams of my life come true, and I will always be grateful.

We have had the pleasure of working with Jeanine many times through several purchases and just…read morerecently she helped our buyer with securing a loan. Jeanine was on point every single time. She's not just thorough but FAST! We asked for a 20 day close she did it in just that. What we love most is her response time. My husband sent a message on a Sunday she got back in a matter of minutes. She makes it easy and straight forward. We will always use Jeanine for our future transactions.

Exceptional! I…read morereached out to Kenny about multiple insurance products - long term care, term life, whole life. Let me step back and say this first - My family has a long history of buying all sorts of insurance over the last 30 years. In that time, we have met many people in the insurance industry across various roles. With that context in mind let me say this. Kenny is amongst the most thorough, knowledgeable, and helpful people I have ever met. He is not trying to just "sell you something." Instead he works hard to understand why it is that you think you need the insurance you have asked him about, he uses his intellect and creativity to suggest other options if they are appropriate (his feedback many times proved better than my own initial assumptions and work), and wants above all to help you. He is responsive, razor sharp, and high integrity. I started this review with the word "exceptional" - well, there is "exceptional" and then there is "truly exceptional" and then there is "rarely seen level of exceptionalism" - and for me, Kenny is just that.

Was overwhelmed with trying to figure out my financial future, and Kenny took the reins. He was…read morepatient, comprehensive, and extremely helpful in providing lots of options. Definitely a trusted provider that I can't recommend enough.