Well, I found Major Automotive on FB one year ago and with the integrity I have witness from Jordan…read moreI can honestly say he's a true man of God that sticks to the guns with them extended warranties and I must say I'm Blessed to have found the reliability of a company that I can refer to my friends for honest that means a lot coming a woman. Thanks Jordan you've done it again. I will be referring others to Major Automotive and ask for Mr. Jordan

Informative on repairs and great customer service. Uber to and from is a nice touch. Nice that…read moreprices are shown up front and not just a surprise.

Everyone here is super friendly with quick and attentive service. The value is great. I drive an…read moreextra ten minutes to come here as opposed to the other local spots available. Highly recommend

Emissions testing: came in mid-morning and they got me in right away, no waiting. Took about 15…read moreminutes and I was on my way. Highly recommend.

My car had an A/C leak that was soaking the front passenger floorboard. They were able to diagnose…read morethe issue right away and take it in for repair. Staff was very friendly and explained everything in detail before making the repair and showed pictures of what went wrong. Great experience and will certainly be returning to shop for any future needs!

I took my 20 year old car in for new brakes (upgrade) and it had a coolant leak I asked them to…read morediagnose. Turns out it was the water pump, and it was throwing a code for the fan clutch, so he suggested I replace that as well - since it had to come off to get the new water pump in anyway. The new fan clutch was unbalanced and failed after driving for a day, ripping its own harness off, causing a short that prevented the vehicle from starting once I arrived home. I called and talked to Elite Performance, and they had my vehicle towed back in to repair it. They switched to another brand of fan clutch and replaced it at no charge. Stand-up guys! I will be taking it back to get the engine tuned soon.

Service is fabulous. They are great at answering all my questions. They give a detailed receipt…read more I can drop off my car and they will give me a ride home. They will not do any work unless I approve it. Most honest bunch of ppl I have ever met. I will never go to anyone else.

Really great company to work with. I took my car in for flush, and it needed a new transmission. I…read morementioned my car warranty company. They let me know the work directly with them and could file a claim directly with them on my behalf. They were extremely quick, knowledgeable and friendly. A+ recommend.

I really like this place. I bring both civic and pilot here for inspection. They are through and…read moredon't unnecessarily pressure to get specific work done. Last year one of my vehicles needed spark plugs done I later had it done by my family member, this year for inspection they were thorough enough to ask me if I'd taken care of it and documented in their system. I like how they run their business and have friendly employees and speedy service.

The last time I took my vehicle I noticed the windshield fluid was not filled completely. During…read moreone of my visits I was asked if I wanted an engine flush and new tires. I was just going for an oil change so I understand the recommendation. What I didn't under they said nothing of needing a windshield fluid cap because mine broke. Will be looking somewhere else to get oil changes. I need someone looking out for my vehicle.

Got us right in and repaired a tire that had a nail in it. We were in and out in less than 30…read moreminutes. Staff is professional and friendly. The waiting area is beautiful and clean. (I wouldn't have minded waiting longer). We will come back for additional services. Thank you for a great experience.

Won't be back. Don't let the name fool you. Not honest or transparent at all. I came in with a…read morevapor valve needing to be replaced, something I knew because I used my error code reader. Sure, still charged me $185 for diagnosis. Thought I was getting taken for a ride by my Carmax warranty because they were only willing to pay $66 towards the $160 charge for the part. Turns out that is exactly what the part retails for, checked AutoZone and genuine Chevy parts online. This place doubled down, they reserve the right to mark up the parts as they choose on some margin they weren't able to disclose to me, wouldn't tell me how much they paid for my part, just that they weren't gonna budge on what they charged me. Ladies, make sure you ask ALL the questions, don't let anyone think you don't know what you're talking about before you leave your car with a mechanic shop like this one.

Amazing communication, quick response, and fixed my car for a very reasonable price! What more…read morecould you ask for? Would definitely recommend and will use in the future.

Beware of duplicate labor charges, extreme hourly rates, and scheduling games…read more I hired D&D Mobile Mechanics for front suspension and wheel hub work on my family's AWD SUV. While the initial diagnostic visit was fine (for which I paid an $80 fee that was promised to go toward future repairs), the billing and customer service that followed were deeply concerning. 1. Blatant Labor Stacking: Their initial quote was $800+ in labor alone (with me supplying 100% of the brand-new parts). Included in their quote was a $140 line item specifically to replace hardware and links that are already required to be disassembled to replace the struts and wheel hubs. They were essentially charging standalone book rates for parts they already had to remove for the primary jobs. 2. Extreme Hourly Rates (By Their Own Admission): Because this was a major front-end job involving struts and hubs on driveway jack stands, I asked for a first-morning slot to ensure proper daylight, rather than a late afternoon arrival window. In response, their dispatcher dismissed my concerns and put in writing that: "these are straightforward repairs... it would take a couple of hours, and that's true." Consider the math: If this is truly a 2-hour job, their labor quote represents an effective rate of $340 to $420 per hour for driveway labor in cash/Zelle. That is higher than exotic luxury dealership rates, done on residential concrete. If it actually takes 4 to 5 hours (the standard time on jack stands), then forcing a late afternoon start meant recklessly rushing critical steering and bearing work into the dark. 3. The Scheduling Runaround: Communication was very slow, with basic scheduling texts going unanswered for nearly 20 hours. When I asked to simply reschedule to the following week for an open morning slot, the dispatcher stonewalled, claimed their calendar had zero morning openings for weeks, admitted they are "a small business with 1 mechanic & limited availability," and pushed me to cancel. They essentially pocketed an $80 diagnostic fee, attempted to bill $350+/hr for driveway labor, and gave me the runaround the moment I insisted on fair labor overlap and adequate daylight. Save yourself the frustration and take your vehicle to an established, brick-and-mortar local shop with hydraulic lifts and transparent billing. ****************** Update following owner response: The owner admits in their reply that their work depends on "available daylight," which completely validates my request for a morning appointment to avoid a rushed afternoon job. Furthermore, hiding behind "job-specific pricing" does not change the fact that their dispatcher admitted in writing the job only takes "a couple of hours," making their $680-840 labor quote an astronomical $340+/hr rate for driveway work. I stand by my warning to find an established shop with transparent pricing and flexible scheduling.

Started bringing our cars here about a year ago, and they are fantastic. They're knowledgeable,…read morehelpful, and not pushy at all. Their work is quality and quick. Highly recommend!

I took my son's automobile up to Chuck's automotive to have the AC fixed. I thought it would be in…read morethere for probably four days had it in and out in a day and a half and even reduce the price a little bit for me. I highly recommend Chuck's automotive very solid automobile repair company.

Joe did a pre-sales inspection on a used car for me. Best $100 I've spent all day. He was able to…read moregive me an accurate list of issues with the car and gave me an estimate of what he would appraise the car at, based on NADA value. He saved me from buying a major lemon! Thanks Joe!

Great service, great and honest communication. Have been taking our vehicles here for years and…read morealways appreciate how quickly we get in and out.

Such a HARDWORKER! I honestly can't believe how smooth my car drives now. I needed a new tire put…read moreon my 2020 Tesla Model 3 && GET THIS, he came ALL THE WAY to me!!!!!!! Excellent installation, very knowledgeable, genuine and honest. There's no dollar amount I could compare to his value. A True Diamond in the Rough

Chris quoted me a fair price and within an hour he was at my apartment replacing my starter on my…read moreDodge Ram. Highly recommended!