Eric and Tim were right on time for my move. They were really quick -- and careful -- to get…read moreeverything loaded and unloaded. There wasn't a single nick or mark on any of the walls or on the items being moved. Moving anything, especially a whole house, can be stressful, but their care, speed, efficiency, and price (and humor), kept me calm! Great job!

These guys are a clown show. We used them to move into our house and below is our experience in a…read morenutshell. Note that the distance between houses was less than two miles, and we only moved enough for a married couple, no kids: - We paid for and started the day with three movers. By lunch time, one of them left and we were stuck with two. When asked why the third left, he apparently broke our headboard and ditched the job. When calling the owner, no replacement mover was en route thus increasing the time and cost of our job. - The repairs for the damage to our headboard was an all-out shouting match with the owner, who wanted nothing to do with making things right. He got testy and in our face about 120 day lead times, and he was doing us a favor for fixing our stuff that his guys broke! You could not ask for worse customer service. The owner could care less about your move and your valuables, and he certainly will not fix anything without making you feel like you were the one responsible. It was even a chore to have his guys put together our busted bed so we could sleep for the night, even though we paid extra for that service as well. I would recommend looking elsewhere for someone that actually delivers what they promise from start to finish. It is a travesty these guys are still in business breaking things in Austin.

I hired these guys to move one room worth of stuff and a couch. It took them over 2 hours even…read morethough everything was boxed and ready. The guys were nice enough but they damaged my couch. My main complaint is the owner. I left him several messages to address the issue, which he never returned. I finally had a friend call to request service. He called her back within 20 minutes. When I took the phone and told him who I was, he called me cunning and hung up. I filed a BBB complaint and he hasn't returned their calls either. I would never do business with these guys again. I could have had friends with no insurance move me if I wasn't concerned about my belongings being damaged.

My boss used Caddy Moving in May 2026 and had communication and payment issues. They had scheduled…read more2 movers but only 1 showed up for the move. We tried to get a refund but was only offered a partial one. We later learned that the 1 mover that did show up to complete the move was not paid for his services. Upon contacting Caddy they stated he had not completed the correct paperwork and would not get paid. I kept contacting them regarding this and did not receive communication in return from them. As of 09/30/26, he still had not been paid and so my boss paid him as this is not how employers should treat their employees. We would not recommend them for future moves.

generally, moving requires time and energy. I dedicate so much into the moving process that I can…read moresay that Caddy Moving company helped me a lot. The staff assisted with packing, wrapping, and making the necessary checklists. I would recommend the company to others who have a lot of things to do on their plate. I have always wanted a detailed oriented company to help me. From seeing persistence, and diligence, I am thankful that I have find the moving company. The move was a success overall, and the transition was seamless.

Matt gave me a a 'whole home' moving quote and it was very accurate and less $ than the other two…read moremoving companies I had provide a quote for my move from Dallas to San Antonio. Rustin and his lively crew were fun to work with and did a great job loading / unloading / setting up, etc. None of my furniture was damaged and the team was punctual on both ends. Moving is usually very stressful but Rustin and team had a great attitude / work ethic and kept things moving quickly thereby making the overall move much less stressful. I would definitely recommend this company / crew and will use them again in the future when needed.

Absolutely horrendous experience. We initially worked with Matthew who was responsive and a great…read morecommunicator. We stored the majority of our household goods for 18 months while we relocated from Austin to Houston and were building a new home. When time came for delivery, I learned Matthew was no longer with the company, so we dealt with Rachel. She says she is an owner. She is a horrible communicator and the moving people which consisted of a very old man and teenagers damaged more of our items than I can write about. The biggest was a refrigerator we bought from Costco for $4000 one-year prior. When they delivered it, the compressor was not functioning. They claimed zero responsibility. Then when the delivered or household goods, 1/3rd of our items were missing. Scott told us he would investigate and let us know later that evening. I never heard from him. Three days later and several voice mails left, I hear back that they found our items and would bring them soon. More hounding and we received the rest of our furniture. The reality is this company uses young kids as labor, and they simply are not as careful loading and unloading. Scott while nice is too old and crippled to be doing the work he does (that is my observation). Finally, when unpacking we found wrapped broken items. Meaning they were broken while being packed and they hid it from us. I am kicking myself for entrusting this company and would NEVER recommend them.

There is no one in this industry like Richie Flores and his team. It's as simple as that…read more Not only is he an incredibly nice human being, he is as careful with furniture as he is strong. He and one of his crew members moved my wife and I across town and while we're not a family of five, we have our fair share of junk. Absolutely none of it was damaged -- the expensive items were wrapped in furniture pads and blankets to ensure its safety. I could go on but there's really no point. Richie Flores is the guy. I will call him the next time I move and I will hope that he's available.

RUNNNNNNNNNNNN don't do business with this company, they are scammers. I found them on Craigslist,…read moreMarcel if that is his real name was nice at first, I booked him 3 weeks before my moving and deposit $25, confirmed my booking again 4days to moving all still good. Moving day, they didn't show up, no call no show, and didn't pick calls either. Finally pick up my call at 3pm claiming he "forgot" his phone at a customer house, and he offered to refund my deposit but rather he declined my request then when I resend again he just let it expire. I have called numerous times it always he is NEVER available. Run while you still can, they will make you pay exorbitant price at last minute from another company

Stas and Phillip were extremely efficient and their customer service was excellent. They moved…read moreeverything extremely fast AND hung up a huge TV!

amazing moving crew!! highly recommend. very fast and very professional. they moved me from San…read moreAntonio to Austin and it was a breeze.

When negotiating a price for a small move my grandson 6 month's old was admitted to Dell Childrens…read moreHospital. Since I was watching my 4 year old granddaughter (his sister) I could not reply as soon as the "boy" wanted. He accused me of ghosting him when my efforts were with my daughters family and taking care of them during this most difficult time. NO ONE should be so disrespectful as this person was. If this is how he acts he does not deserve my or anyone's business! VERY unprofessional and down right rude!

Micromoves moved me from my apartment to house. Robert and his team showed up on time, used…read moreblankets to protect furniture, had all the tools and provided excellent customer service. I would definitely use again in the future.

I'm not very happy with the way things went down with the move but the guys were very nice and…read moretried their best. First, nobody called to confirm my appt. so I called at 8am but no answer. They called me back said they'd be 30-45 min late. But it was an 1.5 hrs later. I wouldn't have cared if they told me ahead of time that it was going to be that late. Then it took 2 guys, 10 hours to load and unload 800 sq ft 1 bed/1bath/1desk apt. Except they left behind paintings, mirrors, my computer, random containers and items and didn't tell me till they arrived at my new apartment. My one bedroom set, full living room, 1bathroom, and a desk started at 10:30am-9pm. That's with me re-assembling my bed to free up the other guy to go help out his counterpart. My $2,700 Restoration Hardware Custom Upholstered white bed has dirty handprints everywhere. And they left a lot of things behind at the old place to save time- without asking me if that was okay. I really wanted to love the experience since it was highly recommended by a friend but I'm pissed off that I paid $1,000 just to move stuff by myself that they left afterwards. And not counting everything I moved in my own truck to help them finish up faster. Moving with elevators is tricky so they did try the best they could but sometimes you gotta know when you've bitten off more than you can chew. Y'all need to call for help when a 3-4 hr move turns into almost 10 hrs! This is total bull. Not happy. Not recommending them to anyone I know. I'm seriously considering calling up my credit card company to file a dispute. This whole experience was wrong and has made me feel like I got conned. Just saw the emailed receipt of $100+ more than the price I was given when they swiped my card. UNBELIEVABLE

Can I rate 6 stars?! I used Big Easy to unload my truck after driving from Atlanta to Austin. Ultra…read moreflexible, professional timely and accommodating . I (myself) ran a day late and they still made time for me! AWESOME AWESOME AWESOME ... I will use them for all of my moves. AND I'm recommending them to my corporate HR as a preferred vendor! Added bonus: They are real people and took the time to give me pointers on the city and move my super heavy furniture around until I liked it. Ps. I definitely recommend Big Easy if you are a single female since they were polite and gentelmenly as well as honest in their price.