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Patrick M Jaeckle, DDS

5.0 (1 review)

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10 years ago

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The Cosmetic Dentists of Austin - Obsessed With This Smile Makeover!

The Cosmetic Dentists of Austin

(29 reviews)

Updated review as of 3/8/2022:…read more After posting my initial review, I was immediately reached out to by Amber and was scheduled for a bite adjustment as well as an appointment to reseat two of my veneers which were causing me pain and not covering my whole tooth. CDOA were quick to make sure I got what I needed and all looked and felt good. I just got my new veneers for those two teeth put on yesterday and I'm incredibly happy with how they look and how much better my bite feels. I greatly appreciate the care that was taken to ensure my experience was better.

I'm sharing my personal experience at CDA to help others make informed decisions about their dental…read morecare. I'm using an alias to protect my privacy since I'll be discussing detailed health information in this post. In January 2025, I began treatment at CDA and agreed to a full-mouth restoration from their recommendation, which cost me $40,520. I was told that this would provide a long-term solution to prevent grinding and give me a perfect smile. Although I had some initial reservations, the large number of 5-star reviews influenced my decision to go forward, hoping for the permanent solution to my grinding. However, my experience did not meet the expectations I was led to believe. In January, Dr. Barras removed all of my natural enamel at the direction of the director/dental assistant and the non-practicing dentist/owner, who create the treatment plans. In February, I underwent four extensive procedures when it should have been only one because the same canted crowns were placed multiple times. The office attributed this to the lab sending the wrong crowns, but I had to endure the discomfort each time. After the crowns were initially cemented, I experienced constant and severe pain, especially while eating and drinking. Over the course of several follow-up visits for pain, the director/dental assistant claimed that my pain was due to my bite even though my main symptom was temperature sensitivity, so she continued having the treating dentist do multiple bite adjustments with no resolution to my pain. Unsatisfied with the repetitious explanations yet unable to get resolutions to my pain, I sought second and third opinions from unaffiliated dental offices. The outside evaluations suggested that my ongoing pain was likely due to open margins from multiple crowns not being seated correctly, and that excess cement had been buried into my gums, which they said most likely contributed to the development of 8-10 cavities in a short period of time. CDA never disclosed these possible issues to me, even though X-rays had shown cracked crowns from my first permanent appointment in February. Due to my teeth decaying quickly (possibly from the excess cement) and the extreme pain from open margins, I was told I needed to have the entire work redone. This has caused me significant emotional distress and financial burden, as it will cost me more than double what I initially paid. I was also told by other professionals that a full-mouth restoration isn't always a permanent solution, as CDA had stated, meaning more costly and painful dental work may be necessary in the future after I'm done with the current restoration redo. Another challenge I faced with CDA was the difficulty in obtaining my full dental records. Despite several requests, the documents I received seemed incomplete and inconsistent with my recollection of my appointments. I noticed discrepancies in the records, such as additions that never occurred and exclusions of things that did, with many notes focusing on aesthetics, when most of my visits were related to pain management. I requested a refund multiple times, and although one was eventually offered, it came with conditions, including signing a non-disclosure agreement (NDA), releasing them from liability, and agreeing not to report my experience to the dental board. Given the issues with the work I received, I did not feel comfortable signing these releases. As a result, they informed me I could not have the refund unless I signed. I received a cease-and-desist letter from their attorney last month too when a review was posted about my experience which was later reported by the business for deletion. For that reason, I am leaving out a lot of details about my experience. Last week, the attorney verbally agreed to give me the refund if I signed an NDA without the liability release, which I said I would agree to, but then they sent another liability release which was never part of the verbal agreement. Ultimately, I encourage anyone considering major dental work to get multiple opinions and ask detailed questions from independent dentists about the necessity and long-term viability of the proposed plan. If you have already received care from this office and are experiencing complications, I highly recommend seeking an outside evaluation from a dentist unaffiliated with CDA. I hope my story encourages others to advocate for themselves. I did not have the luxury of reading reviews like this before choosing this business. I spent many sleepless nights in pain while reading the glowing reviews, wondering why my experience was so different. Now, after this long and painful road, I wonder if others have had similar experiences but were unable to speak out publicly. My experience with NDAs, reported reviews and a cease-and-desist letter has led me to believe that transparency and honest feedback about dental care are critical, and I hope this helps others navigate their choices more confidently.

Swish Dental - Bee Cave

Swish Dental - Bee Cave

(14 reviews)

Review for Swish Dental - Bee Cave, Austin, TX…read more I've been a patient at Swish Dental, but my recent experience has been disappointing. Some of the front office staff come across as rude and act as if they run the place. I was promised that my order would be ready on 3/27, and while I understand delays can happen, the real issue was the complete lack of follow up. I specifically asked to be contacted--whether the order arrived or notand that never happened. I've been dealing with Edna at the front desk, and even after paying half of the total cost upfront, I still received no update. This is not acceptable customer service. These young office staff members would benefit from proper customer service training. Patients deserve clear communication, respect, and professionalism, especially when they've already paid and are simply waiting for the office to keep its word. Mathews

i found this facility really unprofessional. i went for dental cleaning and Dr Ferrante told one of…read moremy perfectly fine tooth which had filling done sometime back can be refilled refilling and she can put a crown on as material is harsh for previous filling. the tooth was not bothering me at all but ever since I got filling and crown done I have extreme sensitivity. To which Dr Ferrante is saying I can see a nerve specialist or endodontist. I never had any problem with this tooth before nor cray showed. No ownership at all. Very disappointed with Dr Ferrante. Also it is been 2 months still waiting for them to send me the cheque back for overpayment I have done.

Lakeway Cosmetic Dentistry - CT scan to evaluate bone for dental implants

Lakeway Cosmetic Dentistry

(54 reviews)

Absolutely fantastic experience with Dr. D'alfonso and his entire office and medical staff: they…read moreare so very friendly and they were very caring for my mom who has dementia and she was confused during her visits and they were patient and supportive and she was treated with the utmost respect and care. Dr D'alfonso personally followed up with me - twice - to make sure my mom was ok after the cosmetic procedures. I truly appreciate this 'extra attention' as it speaks volumes. The actual results of his work were super and my mom feels like she is her beautiful self once again, and it has made a world of difference to her, which is the most important thing. I highly recommend Dr. D'alfonso and his team at Lakeway Cosmetic Dentistry if you are looking for excellent results, fair pricing, and top notch service with follow up check ins if applicable, and genuine interest in your well being not only just with the results.

Finding the right dentist is hard and rare. It takes a lot of research usually. (i only want the…read morebest of the best working on my teeth!) I am someone who already has dental anxiety and white coat syndrome so trust me when i say Lakeway Cosmetic Dentistry and Dr. Dalfanso are the best ones in West Austin and in the entire city, in my opinion. Honestly im so impressed ill just go ahead and say they are the best in all of TEXAS (just being honest...) they make you comfortable so the anxiety fizzles away. If we ever move, I'll fly back to Lakeway for my appointments. Dr. Dalfanso is extremely kind and down to earth (he has great bedside manners which was always important to me when finding the right dentist) and his background is just extremely impressive. I trust his judgment 10000%. I think it's cool how i wanted to find the best cosmetic dentist when we moved to austin and i actually did so now im a patient for life. The entire staff is also SO sweet, and you are getting gold star treatment. I love the whole office too, the vibe and decor feels right and it's comfy in there! They play my fav music and all the people who work there are fun to chat with also!! Dr. D is not only my dentist but my husband and kids also go there so we are all patients now. So, yayyyy for our family lucking out and finding the best of the best I give my review 100 gold stars

Bee Cave Family Dentistry

Bee Cave Family Dentistry

(1 review)

Great dentist & great staff. Look for Karen, she will be glad to help you. They are very good with…read morechildren. Ask Karen about their first patient special so you can give them a try.

From the owner: Dr. Amatya is a dedicated family dentist with a passion for providing compassionate, high-quality…read moredental care to patients of all ages. With her extensive experience and gentle approach, she strives to create a comfortable and welcoming environment where every patient feels at ease. Dr. Amatya continuously pursues advanced education in the latest dental techniques to offer her patients the best care possible, focusing on building long-term relationships based on trust and excellent results. After graduating from Boston University Henry M. Goldman School of Dental Medicine, she practiced in Pennsylvania and Texas for over 10 years. Her journey in dentistry started in Bengaluru, India, and she practiced in Nepal for 4 years. Dr. Amatya also volunteers in community outreach by providing free dental checkups for those in need in Austin. Dr. Amatya believes every patient deserves personalized care tailored to their unique needs and goals. She takes the time to listen and understand each patient’s concerns, providing them with clear explanations and guidance to make informed decisions about their oral health. Her commitment to patient education empowers individuals and families alike to maintain healthy, beautiful smiles for life.

Bee Cave Soft Touch Dental - Because we provide the best quality dental care in a friendly and comforting environment is what we strive for every day.

Bee Cave Soft Touch Dental

(40 reviews)

Recently changed dentists. Dr Patel has been outstanding with administration of local anesthetics…read moreand even more outstanding with her ability to give a perfect bite when creating a crown. I'm 77 yrs old and never have had a crown with a perfect bite first time around. The staff is fantastic. Most notably Selma: a hygienist extraordinaire. You'll never forget your appointment here. The office staff is on top of everything. I'm glad I made the change.

I've been going to this practice for about 4 years. I really like the new doctor - Dr. Patel. She…read moreis compassionate, knowledgeable, and personable. She also doesn't push unnecessary treatments which I appreciate as someone who is both budget conscious and takes very good care of my teeth. It even seems like prior issues with finding consistent hygienists have been remedied. Unfortunately they still have a lot of issues finding reliable and knowledgeable front desk personnel, and as a result I have had a TON of billing issues, which ultimately resulted in my and my family leaving the practice. Although these issues have persisted the entire 4 years I have been a patient, most recently I was not told my and my child's visit was out of network until I received the bill. Apparently the practice has not updated their information with insurance providers and the old doctor is still listed as in network even though the practice changed hands nearly a year ago. Although I don't believe it was done on purpose, it certainly affected my family in a financially negative way and it is reflective of the overall poor communication and billing practices.

Paradigm Dental

Paradigm Dental

(5 reviews)

My main dentist wasn't available to help me with an urgent issue due to his health…read moreissue/retirement. I contacted paradigm dental and they got me in next day. I arrived there today and was a bit anxious.. but WOW... I can't say enough about this practice. Here is why: 1. Great front office assistant; she got me in fast.. even though I wasn't an established patient. 2. I am a cash pay patient for dental work; they didn't abuse me; just charged me a fair amount for only necessary work. They told me up front what the charge would be and didn't try to destroy me financially. Honest! 3. Dr. Wood was my dentist; a female dentist with a kind heart, incredibly smart, understanding of my needs, smooth and steady hands... she worked meticulously to make sure no remaining decay was present; she got every area of decay removed before installing the cavity filling material. 4, ZERO.. absolutely ZERO pain. And afterwards; the tooth felt perfect in my mouth; no high spots, no pain: perfect install. She even had to remove two old metal cavities and reconstructed the entire tooth. I am delighted by the care I received here... from the front desk to the dental assistant Daniel, to Dr. Wood... thank you! Oh.. and I also had my 3yr old son with me. He was a good boy and they let him sit in my room and watch YouTube on my phone; they made everything easy. They even kindly removed my son from the room (with grace and care) when I had to have an x-ray.. careful to spare my son of unnecessary x-ray exposure. If you are looking for an exceptional dental practice, I would totally recommend this place. Zero Pain, honest, no unnecessary billing/procedures... just competent professionals that do a great job. As a result, I am sending my 82 yr old father here in 2 days for a chipped tooth. Why? Cause I know Dr. Wood will do another outstanding job for my family member at a fair price.

Well-run dental practice of Drs. Mike and Mark Shalaby. High quality, compassionate dental care is…read morepracticed in a pleasant, modern facility.

Patrick M Jaeckle, DDS - cosmeticdentists - Updated May 2026

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