Wow! What a cool new store!! So many things!!! And the store is HUGE. It's basically a HkmeGoods…read morebut everything is new and not damaged and OMG ITS SO ORGANIZED! Love it. We just popped by and only bought a pot holder thing and a few yummy food items. Definitely check it out!

The store is refusing to accept its own gift cards inconsistent with Massachusetts General Laws…read more Considering the business does not honor IOUs made to customers, I am very glad they are in financial trouble, and the store is closing .

You don't see this very often........ Recently had an…read moreunexpected issue with some swivel patio chairs we purchased years back, and I called to talk with the whoever knows the most about patio furniture, an that was Keith. He could have just pushed it off, cause it was from a purchase years back, but he didn't. Within days the parts that I thought I needed, arrived at my door. Then I found it was far more an issue than I thought. Again I called, an as before he walked me through it, an the manufacturer is making up what's needed so I can correct the problem. American made, is what made a difference, along with a business that stands behind what they sell. Right from day one, they always made it a pleasant experience, an very knowledgeable in every way. Have purchased a number of things over the years from them, and a close friend told me about them, an so glad he did. From an indoor Rattan an deep cushion sun room set with matching end an coffee table. An outdoor patio set with stationary an swivel chairs, to a very nice 9' umbrella. To pillows an other accessories, it has been our go to place for many years Driving from Exeter for many years, an now from Kittery Point, is well worth it. Don't ever change.........

Great selection of deck furniture, especially if you want to have a seat first. Kept us updated…read moreon our order, although it was delayed. Provided substitute cushions so friends could sit.

2021 update;…read more Recently remodeled. Great little store, tons of chemicals and quality advice. Coming here for a few years now and 'chuck' has been a fixture at this store. They test water for free, not pushy about chemical sales, I've had Chuck tell me, 'your good' keep doing what you're doing. Store has just about everything you need to run, maintain and start up a pool, inground or ab Update; 2023: young man running this store is less to be desired; he solicited me to close my pool (his side hustle), he asked me to call his cell phone to only jerk me around for weeks, I had to close my pool in September. Been a 10yr customer. Never coming back. Bring back Chuck!

DO NOT GIVE THIS COMPANY YOUR TIME, MONEY & ENERGY!…read more We mistakenly used our positive experience when merely buying chemicals at the Bemister's Hudson, NH location, to decide we wanted to have our liner replaced by them as well. We were directed to the Salem location for this sale. 1. Timeline...dates of install, lack of appropriate lead time to secure water delivery, etc....this led to more expensive water due to lack of lead time. We were notified on a Friday to drain our 32,000 gallon pool ( ourselves ) and to personally secure water delivery at a specific time 3 business days later. Having already waited weeks, we did our best. 2. Wrong Liner design installed, "a simple mistake.. " per owner, Darren. Which would have been ok if there was an ounce of compassion or customer service coming from him. 3. Lawn Damage...serious damage done to lawn from van being driven on property. 4. Dangerous methods of install...one person in unsafe conditions. We personally had to watch over the lone installer to ensure his hydration, safety, etc and constantly monitor him for heat exhaustion and heat stroke. Basically working a shift for Bemisters and Pool Liner company, cleaning up vomit in the pool and monitoring for health issues. The night ended in calling 911 to have the worker safely taken to a hospital for heat related health issues. Darren was kept in the loop as the events of this evening took place. Again zero compassion or concern for the installer, he literally said "It wasn't my fault he got heat stroke" and "Well, didn't he come back after leaving the hospital the next day and get it done?" All I have to say is thank God he was with us that day. I hate to think would could have happened if he was out there alone. 5. Cost of liner...was told $1200 and it was $1300. 6. Lack of appropriate response to calls/texts throughout the ENTIRE process. First contact was just shy of a year ago. 7. Trash and old liner was left in our pool area. This liner project was quoted at over 10k after adding separate installation and water fees. Darren was quick to sell then quick to wash his hands on any responsibilities. Only in the very end did he make any attempts to remedy this situation- and even with that, his excuses are endless and his poor communication continued to the point that we just agreed to pay half the balance owed, keep the wrong liner and fix our grass ourselves instead of going through another round of chaos and losing a complete summer and being frustrated.

What a great experience it was working with Madbury Road! They responded to emails quickly and fit…read moreus in to their schedule in DAYS, where everyone was speaking in months. The quality is top notch, the style options were more narrow than some other lines out there, but they have just enough options, IMHO. They brought the pieces we thought we wanted (and others as well, just in case) to our house, set them up, let us test them out and bing, bang, boom, we had our furniture! How easy is that? Easy to contact, easy to work with, same warranty, get it immediately. How do you go wrong??

We have had the Bali teak sectional and club chairs since 2014. We use them from Spring through…read moreFall and we get tons of compliments on them. The pieces were here within days of me calling and the quality has held up after all of these years. Not sure why people are still waiting ages for overpriced outdoor furniture. I'm so glad I found Madbury Road!

Great job I just got in a whole bunch of patio furniture from Maine I had custom built..... Couple…read moreguys came down with the furniture and delivered it .........extremely hot day...... brought everything into the backyard set it up for me I gave them some waters and a good tip.

I never write reviews, but this so-called entrepreneur deserves one. The store must be a front for…read moreillegal activity, since he doesn't care about repeat business. I bought several cords of seasoned wood. They were either green or rotted. He came by and agreed to take them back, but I never heard from him again, and he would not return my calls. I should have listened to my neighbor, who had a similar experience with outdoor furniture he purchased. STAY AWAY. Any positive reviews must have been written by him.

Whether it's a new wood stove, or outdoor furniture, you can't go wrong with this place. My wife…read moreand I have purchased several pieces of patio and deck furniture here over the years and they have always been quite helpful. Today we went shopping for a new wood stove to replace an existing stove. I must say that the sales person was very well informed about his product. He greeted us promptly, but gently as to not intrude in case we wanted to just look around. We spent about 20 minutes today with him and I'm sure we will be purchasing a stove in the very near future. Their selection is some of the best I've seen in the valley and if you've read my review about a certain other store in West Springfield, you'll understand why this store is such a breat of fresh air!

everything was perfect. customer service was amazing. highly recommend! okde hadleigh!!!!read more

Outstanding quality furniture and exceptional service from Sean and Bea made me confident in…read morepurchasing this furniture sight unseen and I have never been happier!!!

The worst experience of my life. We ordered a bedroom set. It took many months. The dresser had a…read moredefect that needs to be repaired. The bed came with the wrong slats and was installed improperly so the bed basically was destroyed when we tried to sleep on it. They sent the new slats and they were wrong again! Can you believe it! Please note that most of the positive reviews are 4 years old. This business is about holding deposits not delivering quality furniture.

Had a wonderful experience here today with Diane. Diane was very helpful with our needs. Some of…read morethe furniture was out of stock and some in. Those are the times we are in. But the store is crazy inexpensive with pricing and I recommend coming here for sure.

John was excellent! He helped us well past closing. It was a very long process, and he was…read moreextremely professional.

Please see note below to owner base on our purchase and the issues we had that were successfully…read moreresolved with professionalism. Dear Mike, We wanted to write a quick note to express our complete satisfaction and contentment with your company's resolution and handling of our issues with the pool table purchase we made at Season Specialty Stores. The key to customer service is not so much avoiding problems (though that is important), but more so how things are handled when something goes wrong. While resolving our issue took time, everything was handled professionally by both you (the retailer) and Canadian Billiards (the manufacturer). When the first attempt at fixing our pool table bench was not satisfactory, there was no pressure or argument, just the desire to make it right. When spending such a large sum of money on a recreational item it is important to know that you stand behind your products and make sure the product delivered is as expected - perfectly new and without defect. Kudos! We will be in the market for new patio furniture shortly and can assure you our shopping experience will begin at Seasonal Specialty Stores. Thanks for being a company consumers can trust. Sincerely, Liz and Todd

They don't care about there customers when a contractor they use screws you! I was taken advantage…read morefinancially and they were like that's not our problem! That's fine I will never use your company again and will make sure that I tell everybody about your shitty business

High Quality American made furniture from Ethan Allen has been in our family foe decades and looks…read morejust as good today as the day we purchased it! Well worth the investment

I usually hesitate to go into an Ethan Allen because (as a bargain shopper who is there to look at…read moretheir discount floor models) I am usually made to feel unwelcome. For example if you go to the Burlington or Natick Massachusetts stores the hungry designers will almost chase you out with torches & pitchforks. I have moved a lot because I'm a hobbyist flipper and that means I'm cheap but I buy a lot. What a pleasant surprise that the staff at the Bedford New Hampshire store let me treasure hunt and find this awesome chandelier!! The logistics manager Dean showed me that its paperwork shows that it used to be a display in the old, closed down Ethan Allen that is literally over the town line on the street I live on. I guess it wanted to come home. The designer Verlie was very nice to me and didn't make me feel like a scavenger for discount shopping. The Ethan Allen company could learn a lot from this location.