I go back and forth with buying from Bobs. I purchased from here before and had a good experience…read morebut I bought the insurance package and tried to redeem it and was basically told my claimed was denied and wasn't given a reason why. I would recommend if you buy from here don't waste your money on the insurance package is scam like.

I have to update this review. I received an invitation to resubmit the claim for the goof proof…read moreinsurance after I gave the initial review. I submitted it and they closed the claim without responding to me. Denied a second time. Save your money. They will not honor their service.

Best Deals in City ! Went to Furniture Now in Rochdale first…read moreboy is that store a rip-off idk why but mattresses look used their and furniture smelled moldy ... ran out of that place so fast almost left my shoes behind . So I googled mattress stores near by and thank god Factory Discount came up so I decided to check your store out. . Sales man where knowledgeable and not pushy ( like the store in Rochdale eww can't get that smell out of my head ). Factory Discount had the same mattress for half of their price .. Factory Discount will definitely recommend you to my family and friends Thank you so much Molly

I would definitely recommend coming here to buy a mattress and/or any furniture you need! Mark is,…read moreby far, one of the nicest people I have met and he provides stellar customer service. Because I am a student, I had to be very pragmatic with the mattress that I chose. Mark was extremely accommodating and worked with me to find the perfect mattress within the price range I was looking for. Additionally, the delivery process was as smooth as can be, and Mark kept in constant communication with me the day of, until it arrived. I most definitely had a great experience here and will be coming back in the future!

This is a pretty extensive collection of antiques, vintage clothing, jewelry, and homemade goods by…read morelocal artists and I could spend hours here browsing. I didn't buy anything this time but I love stores like this and will be back soon.

What a bummer that I got here only 1/2 hour before they closed!! I had just made it to town on a…read moreSunday, and didn't have time to any more antiquing before heading back to the airport the next morning, so was very happy to stop in here, and do a quick lap. I saw so many things I wanted to get! Unfortunately, some of them were way to big to wrangle home, but nonetheless it was fun looking around. The place had a mix of authentic antiques and new made to look old stuff in a few booths. A number of booths featured vintage clothing, and home decor, with the full rainbow of small collectibles and ephemera. Also, as an out-of-towner, the directions took me to the front of the store, with only street parking, but there was a parking lot behind the building, and other fun shops in the building. This was on a lower level. Definitely a spot worth wandering around if you like old things.

This company is a scam. I call to confirm that a item they listed is in stock and is in the…read morecondition listed as brand new. I explain I'm an hour away can they hold it. They tell me that i need to buy it ahead of timento guarantee the sale. I pay with my credit card. I get there and the unit is in really bad shape scratches dents missing parts no box. I tell them i cant believe you made me drive an hour wasted gas and another ride back an hour. they could care less. I call the corporate line and tell them the same. I ask for a supervisor and leave him a message. No response? The next day I see the same item listed as brand new in stock? WTF?

For appliances: if you care what model of you are getting, or the price you're are paying, American…read moreFreight may not be all it seems. My experience is that this company systematically engages in egregious business practices, including loss-leader switch-and-bait advertising; and holding onto your $ as long as possible even in the absence of a sale (i.e. no sale due to lack of inventory) Details: They SEEM to have lower prices than retail. Yet they consistently advertise lower priced models, but never seem to have them in stock. Twice (2 weeks apart) I went in to buy either of 2 items I had been tracking online for a couple days. Both times, the good deals I was looking for were unavailable. Their online inventory is out of sync with their actual physical inventory ...confirmed by customer service as an issue they are "working on ". They CLAIM to move product so fast that they have trouble keeping their online inventory up-to-date. Yet every time I visit (weekday, weekend, afteroon, evening) there is only 1 or 2 customers in the store (including me). They get 1 new truckload of stuff once or twice a week according to them. So why can't they update their online inventory to be accurate? (hint: they just dont want to) Tried to order stuff 3 ways: a) Live visit: I have been in a few times to buy something that was advertised as in stock. Both times it had arrived days before (I call to see if a new truck has arrived) and both times was "sold today". The other one (each time I wanted either of 2 that were online) was an "online inventory error". The inventory had been online for 5 days, and continued to be online as in-stock when I came by. b) Online order: when ordering, I get a call back that the item I ordered is not in inventory. They offered to cancel the order, I said yes please cancel. Then the cancel the order BUT DONT REFUND THE PAYMENT! I had to call customer service the next day to get a refund. (The email from AF says "Please contact [local branch tel#] to request a refund." though customer service rep said branch reps cannot cancel an order or initiate a refund. Seems like they are trying to mislead & make refunds harder.) The sales rep recommended that I call to make sure they have whatever the website says they have. c) Telephone: Tried calling to see if online items were available, was told yes but this is just a different one with a different price. (Presumably because it is like new condition?) They cannot take an order over the phone, but I can order online and they will replace the machine (and price) with what they actuallly have in stock. (What?!?) I had to wrestle the product number out of the sales rep (after being put on hold 3 times and hung up on once). Turned out he was trying to sell me a front-load washer when I had ordered a top loader! Oh ya, their "ALL SALES FINAL" return policy says their machines are " not eligible for return, refund, or exchange ... exceot that items that are damaged or non-functional when delivered are eligible for REPAIR OR EXCHANGE when reported to the store AT THE TIME OF DELIVERY OR PICKIUP." So you better be prepared to run your washer before the delivery guys leave. This means in order to get an exchange for damaged goods, you have to pay for delivery and hookup even if you dont need it. -- and I bet that "exchange" is usually a step-up in price too. CONCLUSION: My opinion is this company engages in egregious business practices, including purposely inaccurate advertising and holding onto your $ as long as possible, even in the absence of a sale. Finally, based on all of above: not sure I even believe the "never-used factory blemishes" are necessarily accurate, or that warrantees won't have an issue. WHAT A WASTE OF TIME!

Found a great deal on a microwave to mount over my stove great name brands. "Amana" very happy with…read morethe customer service, price was amazingly low at $230. works great!

Have purchased appliances in the past from Peter at Sclamo's. Went in recently and asked for…read morepricing for a washer/dryer. Previously, Peter delivered for free. Since Ray at Better Electric retired, it appears that Sclamo's has assumed the customers from Better Electric. Asked Peter about free delivery and adding washing machine hoses as Ray had done at Better Electric. Peter went on to tell me that he is the largest dealer in Worcester County and has a large payroll. He told me that if I wanted free hoses to go and find Ray. Looks like he is now wearing a big hat and has a pompous attitude. I would never shop there again and urge others to shop around. I found prices that were better in Milford and Bellingham. Arrogant and pompous describes my experience at Sclamo's. You've lost a customer for life and word spreads fast!

I wish I could give them a thousand stars…read more Probably 40 years ago, my grandmother gave me a chair that had been in her home forever. I loved it, and had it in my apartment for years. My cats destroyed the fabric, and the chair moved to the basement, where it remained until we moved to a new house about a month ago. I almost threw the chair out, but couldn't bear the thought of parting with it. So I contacted Vinny at Miro Upholstery, and he couldn't have been nicer. I went to the store to pick out a fabric, and Vinny suggested that I take some fabric books home. He gave me several books, my husband and I went through them and selected one. Miro picked up the chair and the fabric books, and today, about a month later, the chair was delivered. It is more beautiful than I could have imagined. New foam, new fabric, they touched up the wood - it's an antique chair that looks brand new. I'm completely thrilled. This was an excellent experience, and I would highly recommend Miro Upholstery.

Our large sectional couch was begging to sag and we thought about replacing it, but it was very…read moreexpensive so we hoped Miro might be able to fix it. I love his "old school" vibe--he comes personally to your house to inspect the furniture and tell you what is and isn't possible. He promised to get our cushions back to perfect firmness and was true to his word. The couch feels like it's brand new! And kudos to his crew who moved that beast in and out without leaving a scratch!

We purchased a couch from Ron and although we had some initial issues with one of the reclining…read morepieces, Ron made it his priority to fix the problem and ensure we were satisfied. He turned what could have been a sour situation into a great customer service experience.

Worst purchase decision we ever made was buying a couch from this company. It is by far the most…read moreuncomfortable piece of furniture I have ever purchased and it is already falling apart after only five months...Do not purchase anything from this store!

Amazing job! For a very reasonable price they did an amazing job bringing life back to my great…read moregrandmothers table.

I asked Juan to repair and repaint 8 Ethan Allen Gilbert Side chairs, as well as a 5' long cedar…read morechest. We dropped them off on Wednesday and they were delivered back to us on Monday. We are very impressed with the quality of Juan's work and would recommend him to anyone, due his fast and professional service. 6 Stars!