Just had an ottoman reupholstered by Ken. He did a really great job, matching small stripes all…read morearound 4 sides of the piece. This required a lot of careful and time-consuming work and talent. Highly recommend.

I brought this special family heirloom to Ken to have it reupholstered. The amazing craftsmanship…read moreand attention to detail far exceeded my expectations! The complicated repeating pattern resulted in an extra visit so Ken could ensure it was perfect. So glad I found this business. Ken and his associate were very helpful making suggestions and finalizing decisions that resulted in a heirloom that will continue to be cherished. Thank you Ken!

After having bought fabric at another upholstery shop that was supposed to be velvet but was just a…read morecheap microfiber, then having my Victorian chair reupholstered with it at an antiques restoration place (had not opened the fabric roll at that point) that did an incredibly poor job (maybe because of the terrible fabric) and apparently removed the original steel springs and replaced them with artificial webbing and foam, resulting in a cheap-looking and uncomfortable chair, Paul rebuilt my chair with period-correct muslin and steel springs (and he took pictures so we could appreciate the restored interior of the chair!). He then recovered the chair with an actual cotton velvet that I had selected (but he said was okay to use). The chair looks so much better now, is more comfortable, and we can rest easy knowing that the chair is back to the way it should be. Plus Paul picks up and delivers! I looked at a lot of upholstery shops and they all use artificial webbing and foam. Paul will do the work correctly and period-appropriately (and it will last longer). P.S. the chair was originally upholstered in damaged needlepoint, that was a little too Victorian to recreate so we went with something a bit more neutral.

Went to get some buttons made for a piece I was trying to reupholster myself. Paul was fantastic,…read moregave me lots of good advice. Rare to see customer service like this anymore. His work is impeccable. Highly recommend.

I can't thank matt smith at New EnglandTrim enough. First for the amazing job on the interior. But…read moremostly for correcting an issue that had nothing to do with his work. Matt being the guy he is went above and beyond to tape and protect the roll bar paint in my chevelle. But due to the cage not being prepped correctly the paint came off while I removed the tape. Matt could have told me to pound sand but instead told me to bring it to him and he would repaint the cage. It's really nice to work with people who care about your projects. This has been a dream of me and my dads for years and just as I thought things couldn't get any worse matt swooped in and saved the project. I honestly would never use anyone else but matt at New England Trim. Thank you again you don't know how much we appreciate what you did for us

I just had the headliner in my 2000 Jaguar XJR replaced by New England Trims, Inc. They were very…read moreprofessional and made the whole process very smooth. The windshield had to be removed and replaced after the installation of the liner. Lindsey coordinated with the glass company (Roy's) and they got the whole job done in less than 32 hours. They did an outstanding job on the headliner and thoroughly cleaned the interior. They were highly recommended to me by a local Body Shop. AND, I would highly recommend these people to anyone! The only downsides were waiting for an appointment (because they're in big demand), and my wife didn't like the smell of the adhesive after we picked it up. I should have waited a few days before taking her for a ride... All thumbs up!!!

We dropped off 8 chairs to be upholstered, which included removing the cane. We received personal…read moreattention and direction for best type of fabric to use as well as how we could prepare the chairs to allow faster turn around and save a few dollars. The chairs turned out amazing and were done within a week. Couldn't be happier.

Kevin is lovely -- he does an impeccable job with all of the details on upholstery projects and…read moreprovides excellent customer service. He helped me meet a tight timeline for a client. Happy to use him again and again for projects as a result!

Who knew that furniture disassembly and reassembly was a thing? I certainly didn't until I treated…read moremyself to an extra cozy Boston Interiors sectional and the sofa portion wouldn't fit up my front or back staircase. Whoops! I had already been waiting two months for delivery, so to say I was disappointed is an understatement. Then the panic kicked in. Since it was a custom sectional, I would get majorly dinged if I returned it. But what other options were there? That's where Melo and Sons came in. The delivery guy put me on the phone with his manager to talk it over. Yes, returning the sectional was an option, as was taking out my dining room window to bring the sofa portion in that way (hell no!) Or... I could have some pros disassemble it at their warehouse then reassemble it in my living room. Of my three options, the third was the winner by a longshot. As I was the first delivery of the day, I patiently waited until Melo and Sons opened then gave them a ring. Joanne immediately answered and put my nerves at ease. It was obvious I wasn't the first numpty to purchase a too big piece of furniture that needed saving by them. After providing her all the requested information, I had a delivery date for about three weeks out. By the time my Boston Interiors salesperson called to discuss the failed delivery, everything was already tucked and tied with Melo and Sons. When the big day finally arrived, Mike and George showed up right on time and quickly got to work. They laid down moving blankets to protect the floor then brought up the disassembled sofa in several carefully wrapped pieces. Aside from being the consummate professionals, they were funny to boot. It took them less than two hours to reassemble the sofa and at long last reunite it with its other half. That evening, after three long months, I finally got to relax on and enjoy my sectional in its full glory. All thanks to Melo and Sons and their niche specialty.

This review is long over due! Melo & Sons saved the day by helping us move a large couch into our…read moresmall third floor apartment in October 2024. The team was able to take it apart in Ipswich, bring the pieces to my new apartment in Beverly, and rebuild it in my living room. The two gentlemen who helped us were kind, professional, and a blast to hang out with while they worked. They saved me from spending thousands on a new couch. HIGHLY recommend Melo & Sons.