Selection ....Check Value ..........Check…read moreService was terrific, no pressure, knowledgable and accommodating . I bought a sofa that was delivered timely, by a couple of very polite guys. The sofa is beautiful, so well made. I should have started the sofa buying journey with Fallon but instead ended it with them, all to the good

I had a positive sales and delivery experience on a la-z-boy sofa. At some point the sofa started…read moreto creak more than it should. I thought I'd be fine with the lifetime warranty on their sofas. It turns out that there is a lifetime warranty on parts but you still pay for the service. The service charge is equal to the delivery charge which if me is like $250 being in Massachusetts. The store was happy to take my money during the sale but now they won't service me. I asked for some consideration from them and they gave me none. The more local lazboy dealer won't service me since they didn't sell the sofa. I'm stuck with an expensive piece of furniture that's not living up to expectations. Never again.

Furniture is very hard to shop for these days because as the prices go up for the materials the…read morequality sometimes goes down. You can walk any of the higher end stores and everything looks perfect without a crease in a couch or a stain on a rug. How?!?! They have people that come in to maintain the products on a regular basis which none of us would have the luxury of doing once a purchase was in our home. Today we came in to look for a power recliner for my mother. Two ladies were working at the time and one of them greeted us. Her name was Christine Farris. Her interest level in working with us was marginal at best. Yet a couple came in she said she had a 4:00pm appointment with and we were an after thought. She was kissing their behinds looking to win their sale; apparently she thought their money was better than ours. At the end of the day we ordered a custom, leather recliner and they left without a decision to be made. Can't judge a book by its cover. All in all the quality of the furniture in here is superior to the other big box shops such as Bobs, Bernie & Phil's or Jordan's. Also feel that since it is a smaller company you have less red tape to deal with if you need to make a claim on it using an extended warranty. I hope to not find out.

I am torn about this place. On the one hand, they have a terrific selection of furniture, with…read morecustomized options for almost every piece of furniture. The staff here is also quite lovely. The negative, is that the prices mimic Boston. Specifically the seaport area. I mean say that they are very expensive. We recently moved from Chicago, and the prices here are as high as they are in downtown Chicago. I've attached some photos showing the store and items that are priced too high. I love that it's american-made, but that shouldn't mean a 20 to 40% premium over other options.

Great customer service and because of this great service we will be buying a new couch in the next…read morefew months at Endicott. Bruce assisted us in the store. We were shopping for and bought a new box-spring. He found one upstairs so we got what we needed right away. Just waited for a delivery time that was convenient. Eric and his assistant, sorry I can't remember his name- were so amazing when they delivered the box-spring. The price was very good and we are happy with our purchase. Our bed frame was missing a bolt. Eric went to the truck and found what was needed to tighten the frame. This was above and beyond what was needed. This was so helpful and I really appreciate the kindness. Eric is the owner of Endicott furniture and yet he is out making deliveries. Bruce, the person that sold us the box-spring sent me a hand-written thank you card for choosing Endicott. Much thanks and appreciation, Lisa Shay & Caroline

We just received our new couch from Endicott and are thrilled with it. The first couch we…read morepurchased was the subject of my (John) review dated July 31,2025. Eric responded to that review, and our discussion on how to resolve the piling issue came back to life. Endicott lived up to 100% of the offer they made to us to fully refund our purchase price as a credit towards a new item from their store. We picked out a new couch with the great help of Vicky and Eric. It was delivered on time (no charge for delivery) and the pilling couch taken away. Thank you to Vicky and Eric for stepping up and resolving this issue in the best way possible. 4 stars due to issue we had with the first couch. 5 stars for how they addressed and resolved the issue.

The Patio Barn is located on Rt 101 in Amherst NH just past the shops at Salzburg Square. The…read morebusiness is family owned and operated and has been there since 1959. That makes this place unique as family owned businesses are dwindling! My husband and I were looking for a few Chaise Lounges for our deck and decided to stop in and see what they had. The Patio Barn was having its annual season end clearance and everything on the floor/lawn was 30-50 % off! They had a great selection inside and outside which had many colors and styles to choose from. Modern to traditional and more. We worked with Taylor who is the owners son. He was extremely friendly , knowledgeable and helpful! He looked up prices for us and went over all information pertaining to the chaises. Features , warranty and info about the maker. We ended purchasing two Chaise lounges from him from a maker named Telescope ( we had purchased telescope before) Its an amazing product! The Chaises we picked out were white and light grey. Very nice , but when we brought them home they were too bright for our deck... So we called Taylor the next day brought the chaises back and exchanged them for a beautiful red color! Taylor was exceptionally helpful and made the exchange effortless! To boot he gave us an exceptional deal! Honestly he gained a customer for life! I will definitely return to the Patio Barn for all of my future Patio needs! I also highly recommend you all do the same! Ask for Taylor he's amazing! Happy Shopping all!

Just moved into this area and Patio Barn was recommended to us for new outside furniture. Very nice…read morefolks inside, good pricing, and they delivered exactly when and where we asked. And the delivery was free to us!

I'm a repeat customer of Mark's. Which seems to be noteworthy - how often do you buy furniture?…read more I purchased a queen pillowtop mattress first. I was greeted by Mark's mother who was very polite, not pushy at all, and encouraged me to hop on the display models and see how the beds felt. The prices were reasonable and I got a great deal on the bed I bought. My next purchase from Mark's was a sofa and love seat. I had these delivered and Mark scheduled the delivery outside of his usual delivery times to accommodate my work schedule. The guys who delivered them were prompt and didn't give any indication that they disliked the later-than-usual delivery. They were quick and didn't seem to be nosy about my home (I've had this be an issue in the past with other companies).

They went out of business. We got there today and the placed was all closed up. They are no longer…read morein business and yelp still requires at least 85 characters to post a review.

Went in for the first time a few days ago to look for a sectional. Great store! Friendly staff, big…read moreselection, and they carry some quality lines. The store is deceptively big, much more floor space than you'd guess from driving by. Also a good place to shop local!

Amazing staff! Gorgeous store and we are so happy we came in. Started at the North Conway location,…read moreordered several pieces from Kate(the best salesperson you could ever meet) and when she mentioned that there's 4 locations and this store was where the warehouse is, well we had to come down! So amazing! I had a great experience with two young girls here and will be ordering more for our new home. Give this place a shot, you will not be disappointed!

Went in this weekend to buy a dresser after buying my bed and tempurpedic mattress their several…read moreyears ago. No sense going to the big box furniture stores when you can buy your furniture from a local company that takes the time to listen and customize furniture to your taste and needs. Every time I asked if I could change a style, knob or finish the response is always " we can do whatever you want". The hand made "high quality" furniture is made locally and I can tell you it's the long term quality of there craftsmanship that brought me back to buy here again. Well worth the $ and if you are looking for furniture that will last your lifetime and for future generations than you've come to the right place.

Mills , should pay attention. From their arrogant sales manager in Concord NH, to the poorly…read morecrafted furniture to their abysmal delivery service and customer service, it is shameful to charge what they do for what they offer. It is a bunch of smoke and mirrors. I have purchased over $10,000 of furniture from Pompanoosuc. every piece was either missing key parts, which were standard items listed in their catalog, on their web site and as shown on display in their showroom. They had to repair every piece in some way, including a piece purchased two years ago where the drawers started banging into each other , because the hardware( sliders) are so cheap and the craftsmanship is poor. The delivery men pointed out to us that they could not understand why the individual pieces were so poorly made. That they had been with the company for years and encouraged us to send them back and speak with headquarters . The delivery schedule on three occasions over the past two months has been schizophrenic and rude, not even equal to bad cable company scheduling. They only deliver on Saturdays in our area, which is fine. But, I work every other weekend, so we try to be considerate of time when there is a free weekend . Pompanoosuc scheduled between 1-4p. They called at 2:30, stated they would be late arriving at 5p. At 5p, they called stated that even though they were only 15 minutes away, they were heading north an hour away for another delivery and would arrive at 9P. At 9p they called stated that they had exceeded the allotted number of hours to drive in a day and that the delivery would have to be rescheduled. This morning I received a call from Daniel with a British accent from Pompanoosuc Headquarters to reschedule for next Saturday between 12-3p. Not a word about the aforementioned . This is the third such similar experience. Having moved and delivered furniture as a full time job for 5 years, I have awareness of scheduling conflicts, delivery times and customer satisfaction. Anyone can have bad day. There are always opportunities for improvement and certainly a need for service recovery, particularly when things don't work out on multiple occasions. I am not in a position to advise Pompanoosuc how to run their business or to scrutinize their leadership in a meaningful way. However, I am in a position to let others know, that their furniture is poorly made, not worth the money or time to order it or have it their homes. Lastly, that the store manager in Concord NH deserves an A grade for Arrogance. Lastly, my experience maybe an N = 1 with no statistical significance. But, I am a monkey's uncle if our experience is a complete outlier. My bet, is that Pompanoosuc has some real internal issues on several levels. There is a lot of quality furniture and competition out there. I am grateful and recognize how fortunate we are to be able to consider and purchase furniture and try to remain grounded, rather than drifting into the realm of an entitled consumer. From my point of view, Pompanoosuc has or is in a position of entitlement and disrespect and a shameful representation , at least currently, of a local Vermont Furniture company. Maybe once was a different organization or they simply cant create and deliver consistently.

This business makes cash offers for your gently used and loved furniture. They then display these…read morepieces in very tasteful and attractive settings. Their prices are more than fair. Manager Beth Merola is readily available to answer your questions, but never hovers while you browse for treasures. I'd been looking for an affordable small recliner to fit my diminutive frame for two years! Found exactly what I needed, very reasonably priced ..,. a Lazy Boy, no less! This was my first visit to this shop (I just moved to this area), but it will certainly not be my last!