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    Boston Interiors

    3.8 (6 reviews)
    Closed 10:00 am - 7:00 pm

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    Mattress Firm South Willow Street

    Mattress Firm South Willow Street

    3.7
    (17 reviews)
    1.8 mi

    We went in looking for a mattress and were lucky enough to work with John. He didn't just try to…read moresell us a product; he acted as a consultant, explaining the differences between options and helping us prioritize what mattered most for our sleep. We left feeling confident in our purchase. Highly recommend John!

    Ordered Mattress with an adjustable base. First delivery was a fiasco did not have the correct…read morelegs for the adjustable base for the height which our bed required. Second delivery was a NIGHTMARE with damage sustained to our home. It had rained the day before and there was mud in our driveway. They (delivery employees) must have dragged the mattress with plastic on it through every mud puddle. Rather than remove the plastic from the mattress outside our door, they removed it in my dining room and mud went everywhere on the walls and one side of our drape. They then dragged the mattress through the house and damaged the trim around one of the bedroom doors. I asked for them to call their manager, and they indicated that they did not have the number for the manager, after I had already spoken with the manager earlier. They attempted to assemble the adjustable frame and were unable to as they were missing a leg. Mattress was a little smushed in one corner so I refused the delivery. It has been two weeks and waiting for someone, anyone to provide me with information as to how the trim around our bedroom door is going to be repaired. I was able to remove the mud from the dining room walls and bottom of drape with a little elbow grease. Have a call into Kevin who I dealt with over a week ago providing pictures of the damage which we sustained. Still no response. I asked for the name and number of his manager which Kevin would only provide a name no number. I was told that Eric, Kevin's manager would contact me. Next step is Better Business Bureau and Consumer Protection Agency of the New Hampshire Attorney General.

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    Mattress Firm South Willow Street
    Mattress Firm South Willow Street
    Mattress Firm South Willow Street

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    Mattress Firm Manchester

    Mattress Firm Manchester

    2.9
    (14 reviews)
    2.4 mi
    $$$

    Kevin McAllister helped me with 120% customer service twice. Makes sure you're happy and if not he…read moremakes it right. Highly recommend.

    Always exceptional experience at Firm, Kevin Mcallister has saved us a TON of frustration buying…read morethe wrong product. Another local furniture store brought us basically to what we asked for and just tried to 'sell us the most expensive one'. We figured shopping around was a good idea since what we wanted was a good night sleep, what we liked was expensive (imo... $4000 for a bed SEEMED like a lot) I noticed the sign walking in about 1/3 of your life etc and it kind of set a different tone.With my shoulder and back pain, my wife weighing a lot less, hot sleepers etc etc... it makes sense to choose wisely. Kevin actively listened, educated us as we tried a few technologies, and based on the education ultimately we landed on something COMPLETELY different than we expected. Given it was so different we also heeded all the warnings 'give it a few weeks to get acclamated'. Nope.. day. one. we were both sleeping better. Absolutely amazed at the difference in my shoulder & back pain. I stretch daily when i wake up and another odd thing, i can touch the ceiling standing now, literally the first day on the new mattress ... i have 3 bed options (mine, guest room, couch)... i was in such disbelief it was the mattress making that much difference since our 1st night Ive tried sleeping in the other rooms since and EVERY. TIME. I wake up stiff and unrested. Amazing how much difference the right bed, and a quality salesperson makes. We SHOULD HAVE done this years ago, and since our first night we've given ZERO thought to the price. Relief from being in constant pain as before was WELL worth it... makes me wonder if our old bed was just that awful?!

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    Mattress Firm Manchester
    Mattress Firm Manchester
    Mattress Firm Manchester

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    Baron's Major Brands

    Baron's Major Brands

    2.3
    (46 reviews)
    2.2 mi
    $$$

    Micro wave was just over warranty but they replaced it with new one an even covered installation…read moreThe delivery guys were great Cleaned up everything Will always shop at Barons

    I posted a negative review on this company and did hear back from the owner Dave. So this is for…read morehim, His note to me, "Thank you for taking the time to give us your valuable feedback. We sincerely apologize for your experience and the lack of communication through our warranty and service company. Please feel free to reach out to Charlene, Store Sales Manager in Nashua @ 603-854-6756. She would be happy to assist you and facilitate a service appointment on your behalf." I had spent 5-6 hours dealing with New Leaf, the alleged warranty company, then another few hours sending notes to Barons through their website with no replies. Finally got the above note after posting a negative review, HMM... Was just going to drop it but figured since I am a huge fan of buying local and from the smaller guys especially in NH I would may a few suggestions to help Dave at Barons Find a new warranty company or take responsibility for the warranty as your sales people state during the sales process " Barons takes care of all warranty issues themselves, we stand behind our products". Whomever is monitoring customer requests through your website needs to be retrained or replaced, maybe the system does too. As for my situation after wasting my time trying to work this through Barons and New leaf I gave up and bought the part from Bosh and will fix it myself when it arrives. My time spent is worth much more than the policy cost and probably as much as I paid for the high end dishwasher. Interestingly my washing machine went during this debacle with Barons and New leaf. Normally that would be a guaranteed sale for Barons but I went to Home depot instead. Last item, I noticed when doing this post several negative reviews here, all are related to service, maybe something you should consider looking into personally

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    Poor construction of refrigerator.
    Poor construction of refrigerator.
    Poor construction of refrigerator.
    Poor construction of refrigerator.
    Poor construction of refrigerator.

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    Poor construction of refrigerator.

    Boston Interiors - furniture - Updated August 2026

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