The customer service by Julie is absolutely disgraceful! I am a paying customer who shops a lot and…read moreeverything I go on this store she's rude unprofessional and when I say hello she rolls her eyes and keeps walking. she wouldn't help me at all with a question i had about a piece of furnitur. she always says when I ask about something it's not her department and walks off.... she's absolutely the worst employee they have. She doesn't care about paying customers at all....

This location always has good selection and decent prices and is worth stopping into depending on…read moreyour mood, typical of all locations the line to get out is too long and honestly sometimes not worth one shirt or whatever small item you are getting. Furniture prices are criminal and i think you can probably get two of and actual vintage item for the price to get something that looks vintage here. Not great about getting carts, people bringing returns are always confused, do you enter on the wrong end or wait in line with everyone purchasing stuff? No one knows. $100 per luggage made of cardboard to look like its from the 60's that will last you 2 flights.

26 minutes for a pickup and they didn't have all of the items they had previously confirmed they…read morehad. Called the store 4x and nobody answered the phones. Not sure what is going on at this place but I used to really like this location but today was a rough experience.

In the store, a small crowd of us waited at least 5 minutes in the two unstaffed Registry and…read morePickup, and Returns lines. No service at the Registry and Pickup line, until all of the Returns line is serviced - another 10 minutes. Then they say, "There's only one line." Apparently no one's bothered to fix the signs over the two counters. This was my second time attempting to pick up the same order. I cannot for the life of me get a successful pickup order from Target. Is it a defective online account? Is it this store? Not sure. Multiple emails saying my purchase is ready for pickup, and the store can't locate it. I gave them my drivers license, to ensure they spelled my name right, still nothing. And, for some reason, they think I'm going to come back a third time and bring in my laptop for them to scan a barcode for the order. They've some underlying long unresolved bad assumption or glitch in their ordering system.

Great experience yesterday. I went in to this store on a mission, actually 3 missions. Each…read moredepartment I went in to I was greeted and asked if I needed any help. I actually did need help and with that support I was able to find the 3 things I went there for. Shout out to the gentleman who was helping me in plumbing, you're a genius. You saved me time and money, I am grateful for your service.

There's some things I've always loved about this store. Broad selection while a conveniently…read morecompact store to shop in. But these days ... they aren't keeping up with the accuracy of the prices listed on the shelves. I take a few steps away after my purchases are rung up, wondering, did I remember this wrong? $2-$3 discrepancy, per item, between the shelf price, and what's rung up at the register. Worse, they don't own that *it's* *their* *job* to keep the shelf labels accurate. Yes, they refund to shelf label price, but fire back "It's the computer.", "It's Ace." This is becoming a "shop elsewhere" issue, for me.

Staff is always amazing and helpful especially the store manager. I always love this location this…read moreis a true non profit and a blessing to the community

If could give a zero I would. Sitting outside to donate things at 9:40. No one answering door. Made…read morefour phone calls with no help what do ever. Big sign outside saying Do not leave items violators will be prosecuted. Guess they really don't want you to donate anything

I am torn about this place. On the one hand, they have a terrific selection of furniture, with…read morecustomized options for almost every piece of furniture. The staff here is also quite lovely. The negative, is that the prices mimic Boston. Specifically the seaport area. I mean say that they are very expensive. We recently moved from Chicago, and the prices here are as high as they are in downtown Chicago. I've attached some photos showing the store and items that are priced too high. I love that it's american-made, but that shouldn't mean a 20 to 40% premium over other options.

Furniture is very hard to shop for these days because as the prices go up for the materials the…read morequality sometimes goes down. You can walk any of the higher end stores and everything looks perfect without a crease in a couch or a stain on a rug. How?!?! They have people that come in to maintain the products on a regular basis which none of us would have the luxury of doing once a purchase was in our home. Today we came in to look for a power recliner for my mother. Two ladies were working at the time and one of them greeted us. Her name was Christine Farris. Her interest level in working with us was marginal at best. Yet a couple came in she said she had a 4:00pm appointment with and we were an after thought. She was kissing their behinds looking to win their sale; apparently she thought their money was better than ours. At the end of the day we ordered a custom, leather recliner and they left without a decision to be made. Can't judge a book by its cover. All in all the quality of the furniture in here is superior to the other big box shops such as Bobs, Bernie & Phil's or Jordan's. Also feel that since it is a smaller company you have less red tape to deal with if you need to make a claim on it using an extended warranty. I hope to not find out.

Crappy cheap furniture! Waste of money. No place to park in downtown Nashua. Jim Donchess needs to…read morestraighten out the downtown!

The furniture here is top quality! Nothing has a case of the wobbles. The prices are high end, but…read moreyou get what you pay for. And these pieces will last generations. They have classic pieces and contemporary pieces. The staff here is so nice. A gorgeous showroom! I can't wait to get one of these kitchen islands, and a HUGE communal table like the one in their display window.

High Quality American made furniture from Ethan Allen has been in our family foe decades and looks…read morejust as good today as the day we purchased it! Well worth the investment

I usually hesitate to go into an Ethan Allen because (as a bargain shopper who is there to look at…read moretheir discount floor models) I am usually made to feel unwelcome. For example if you go to the Burlington or Natick Massachusetts stores the hungry designers will almost chase you out with torches & pitchforks. I have moved a lot because I'm a hobbyist flipper and that means I'm cheap but I buy a lot. What a pleasant surprise that the staff at the Bedford New Hampshire store let me treasure hunt and find this awesome chandelier!! The logistics manager Dean showed me that its paperwork shows that it used to be a display in the old, closed down Ethan Allen that is literally over the town line on the street I live on. I guess it wanted to come home. The designer Verlie was very nice to me and didn't make me feel like a scavenger for discount shopping. The Ethan Allen company could learn a lot from this location.

They are so helpful in your choices and honest when something just isn't going to work. Although…read moresmall they have a decent selection of flowers and a ton of herbs

I can't say enough about their friendly and efficient service, helping someone who can't find…read moreanything, and frequently doesn't know what he's looking for.