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    Patelco Credit Union Walnut Creek

    3.5 (57 reviews)
    Closed Closed

    Services - Patelco Credit Union Walnut Creek

    Auto loan

    Mortgage services

    Personal banking

    Patelco Credit Union Walnut Creek Photos

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    Recommended Reviews - Patelco Credit Union Walnut Creek

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    1 year ago

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    Marla L.

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    1 year ago

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    Jennifer M.

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    1 year ago

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    Tashae R.

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    1 year ago

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    Jessica R.

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    2 years ago

    Excellent customer service. Most transactions including car loans can be handled over the phone.

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    Tashae R.

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    2 years ago

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    Tashae R.

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    2 years ago

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    Tashae R.

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    2 years ago

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    Tashae R.

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    4 years ago

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    Tashae R.

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    4 years ago

    Very helpful and friendly staff everytime we visit this bank. I am a very satisfied customer of this bank.

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    Tashae R.

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    6 years ago

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    Marie G.

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    6 years ago

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    Summer S.

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    3 years ago

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    Tashae R.

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    2 years ago

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    3 years ago

    slowest service ive ever experienced it actually felt like a joke then they couldnt even help me

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    Lauren G.

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    5 years ago

    Watch the fees. 500 in a month with no cap. They won't reverse them. Time when people are without work should be little more forgiving.

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    Marie G.

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    4 years ago

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    Tashae R.

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    3 years ago

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    6 years ago

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    Summer S.

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    6 years ago

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    Summer S.

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    4 years ago

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    Jennifer M.

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    7 years ago

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    Patrick R.

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    4 years ago

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    Jennifer M.

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    4 years ago

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    Tashae R.

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    7 years ago

    Need to be a Patelco member to cash/deposit A USPS money order? Also, my credit union lists this as a co op branch guess that isn't true.

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    Patrick R.

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    7 years ago

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    13 years ago

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    11 years ago

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    11 years ago

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    7 years ago

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    5 years ago

    The gentleman who helped me was extremely nice and was super helpful! I'm super excited to be using patelco!

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    4 years ago

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    9 years ago

    I guess this place is ok. Coming here is less of statement about patelco and more of a statement of avoiding big commercial banks.

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    14 years ago

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    11 years ago

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    Marla L.

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    12 years ago

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    16 years ago

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    8 years ago

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    17 years ago

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    10 years ago

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    Marla L.

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    Page 1 of 2

    Ask the Community - Patelco Credit Union Walnut Creek

    Review Highlights - Patelco Credit Union Walnut Creek

    Kristine at the branch did what she could, quickly and efficiently, but could not solve the problem on the spot.

    Mentioned in 3 reviews

    Read more highlights

    M Sport Motors - I got a great deal and a great car from Sport Motors!!!!!

    M Sport Motors

    (362 reviews)

    We test drove a 2019 RS3 four times before we decided to purchase it. Brian (the owner) helped us…read morefrom beginning to the end of the process. He was able to answer all of our questions and was a no pressure salesman. He offered us fair market for our car and had the paper work done and keys in our hand in less than an hour. Mark the co-owner was also very helpful with the paperwork. They both stayed after closing to finish the job. We don't need another car, but would have no issues purchasing from M Sport again.

    UPDATE: I sent the picture of the "tar" oil to the owner and to his credit he responded quickly and…read moreapologized. He said that it was indeed obvious that the oil wasn't changed, and acknowledged this was a "miss" by his mechanic. I appreciated this bc at the time I was contending that the oil hadn't been changed, I felt like the "bad guy" when his mechanic was telling us that he had changed it. So I appreciated the call. In any case, this could have been a real problem for me had I not done my own checking and changed the oil myself, and no doubt I would have just been out-of-luck with no recourse. So even if not attributable to malice in this case, stuff can fall through the cracks and I recommend that you do your own thorough due diligence and not necessarily just take everything that is said at face value. ORIGINAL: Be careful and you should buy here only if you know cars or if you have a good mechanic. I came here only because they happened to have a rare model that I was looking for. The owner represented that they had changed the oil after I expressly asked. I honestly didn't care if they did or not, I just wanted to know so I would know to do it. After a cursory check after some driving, it was obvious from the dipstick that the "mechanic" had not. I went back to the dealership to get them to do it. When I returned, the owner swore up and down that his "mechanic" changed the oil, and that he didn't want to ask him to change it again bc then he'd be "calling his mechanic a liar." I said I couldn't speak to whether the "mechanic" was a liar or not, but see can see from the photo what eventually came out when I changed it. So yea, man, your "mechanic" is indeed, a liar. The owner then offered to reimburse me if I went to go change it at Midas nearby. Not trusting a "quickie oil change" place either I asked instead if the owner would just pay me the cost of the oil and filter and I'd do it myself. So buyer beware. They have a decent selection of interesting cars, but you should assume, regardless of what they tell you, that they did not do any maintenance to the car. Unless you are physically watching them as they do it, and even then I'm not sure I would trust them. You will either have to check everything yourself, or take it to your trusted mechanic. The one thing that is good, is that the salespeople seemed like decent enough people, but definitely are not thorough or take proper care in what they are doing. For 90% of buyers who don't know anything about cars they can probably get away with their behavior. But I'd recommend that you only buy here if if you really know your cars and know exactly what to check.

    Diamond Auto Sales

    Diamond Auto Sales

    (794 reviews)

    My kids and I have been discussing replacing our minivan with a smaller car for years, but I loved…read moremy minivan (still do) and couldn't imagine parting with it. Over the past few months, my son and I searched for affordable used cars, test-drove cars, shopped around for a good trade-in price for the minivan, and even posted the minivan on Marketplace. Yesterday, as I drove off the High Street bridge and returned home to Alameda, instead of turning left, I drove straight to Diamond Auto's lot. I recognized my son's dream car by the enormous spoiler on the back. I took it for a test drive. I sat with Alex to discuss the price. Today, my son and I test drove the car. We sat with Alex to discuss the price and the warranty (3-months, which isn't much, but it's 3-months longer than any other warranty we were offered). We came to an agreement. I gave Alex the keys to my beloved minivan (which is now for sale, by the way), a lump sum on my credit card, and drove away in a sporty sedan. It wasn't just that we found the right car at the right price today. We found the right salesperson. Alex is supporting the local community as well as his own family. He negotiates directly and clearly. He speaks respectfully to middle-aged women and teenage kids. No gimmicks. No pressure. No confusing equations. Tell him what you need, and he'll tell you what he needs. If it works, it works. If it doesn't, no pressure. I enjoyed doing business with him.

    I had heard great things about Diamond Auto and about Alex, so when our family car finally gave up…read morethe ghost, my wife and I decided to check out their inventory. Their website made it easy to narrow our choices down to three cars before we even arrived, which helped take a lot of stress out of the process. When we got to the lot, the atmosphere immediately felt comfortable. Someone greeted us, let us know he was available if we had questions, and then gave us time to look around on our own. The lot was packed with cars, but the team cheerfully moved vehicles around so we could compare our options. They showed us practical features you don't always see on a spec sheet, like trunk space, rear AC vent locations, and USB ports, which really helped us eliminate some options. We test drove two cars, reviewed their deals, and met with Alex, who gave us his card. When we mentioned we wanted to look at other options they were completely understanding and didn't pressure us or ask for our contact information. We stopped by the nearby Toyota dealership since our old car was a Toyota, but the prices there were noticeably higher, even for used models. Two days later, we returned to Diamond Auto to try one more car. Alex even let us take it home to make sure it could handle our daughters' softball gear and our camping equipment. That extra step made a big difference. Once we decided it was the right fit, the financing process was quick and easy. We grabbed bagels next door while the paperwork was prepared, and less than an hour later we were driving home in our new car. It's been a month since we made our purchase and the car has been running great! We event took a road trip from Alameda to Portland and back. We are still thrilled with our purchase and will definitely return to Diamond Auto in the future!

    JVM Lending - JVM Lending

    JVM Lending

    (432 reviews)

    Working with JVM lending has been a real pleasure, and I cannot thank Victor Flynn and his team…read moreenough for assisting me in this process. This is the 2nd time I have used JVM, and they have provided top-notch service throughout. I would like to give a special call-out to Victor Flynn. In this 2nd time working with JVM, I told Victor that his speediness in my first transaction 3 1/2 years ago made me realize that he was "in like Flynn"--in that he was right on top of getting things moving from the very first day after I had contacted him regarding my mortgage needs. Victor's explanation of my various options this time around was presented in a totally clear manner, and he and his team were available to assist me at all times. I also really appreciate the fact that there was no pressure upon me, as I was not ready to get the move going for 6-9 months after my initial conversation with Victor this time around, and other than 1 or 2 check-in emails from him, there was absolutely no high sales pitch from them, and no "push" or fear tactics regarding the market. I highly recommend Victor and JVM team for anyone who is planning on selling and/or buying a home in the Bay Area. I have no hesitation in giving Victor and his team a 5-star recommendation.

    Any lender can offer you a mortgage rate, but not every lender is easy to work with. JVM goes above…read moreand beyond to ensure that you are supported and keeps you in the loop every step of the way. My husband and I worked with JVM to secure a loan for our new home. I appreciated that there was someone on-call over the weekend, especially when we wanted to get the ball rolling for pre-approval. I was also very impressed with the JVM team's communication. They were incredibly responsive and made sure all our questions were answered. Many thanks to Hannah, Jenna, and Erin for working with us throughout the process!

    Patelco Credit Union Walnut Creek - banks - Updated May 2026

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