Newfound loyal customer here almost don't want to do this review because they are hands down the…read morebest auto shop and I've been to many in Saint Augustine and as a girl I am always charged too much. I honestly don't wanna share the best kept secret. Why have a million mechanics when you can have two of the best? Price is right and the experience they have is second to none. Tell them the girl with the yellow car sent you!

I trust the mechanic at this shop. He practices with honesty and integrity. I have had only good…read moreexperiences with this shop, I highly recommended them. I know my car is safe and taken care of. Great value. Thank you for such great and honest work!

I'm honestly heartbroken and shaken by my experience with this shop. I trusted them to replace my…read morebrakes, and afterward I found out that several bolts hadn't been put back on correctly. Realizing that I had been driving my small children around in a car that wasn't even safe was terrifying. What hurt even more was the silence. I called over and over, left voicemails, and never got a single call back. As a single mother, I don't have the luxury of being without a reliable, safe vehicle. Instead of support, I was left to figure everything out by myself and pay someone else to fix their mistakes. They failed to provide the service requested in a responsible fashion and then failed to respond to voicemails. I don't write reviews lightly or ever but this experience left me scared, frustrated, and disappointed. I truly hope they take responsibility and ensure no one else has to go through something like this. If I could give negative stars I would.

I'm honestly heartbroken and shaken by my experience with this shop. I trusted them to replace my…read morebrakes, and afterward I found out that several bolts hadn't been put back on correctly. Realizing that I had been driving my small children around in a car that wasn't even safe was terrifying. What hurt even more was the silence. I called over and over, left voicemails, and never got a single call back. As a single mother, I don't have the luxury of being without a reliable, safe vehicle. Instead of support, I was left to figure everything out by myself and pay someone else to fix their mistakes. I don't write reviews lightly, but this experience left me scared, frustrated, and disappointed. I truly hope they take responsibility and ensure no one else has to go through something like this. If I could give negative stars I would.

Came here to get my vehicle serviced and repair after getting into a rear ended accident that THE…read morePERSON WHO HIT ME recommended btw.... And offer to pay but decided to go hiatus and thought he could have went ghost and thought I wouldn't find his insurance company and have the paid for it. But apart from that ridiculous stunt pull, crash champion my estimator Rafael did an excellent job on getting it repair and getting the quote to the insurance company to provide me a rental car during the time of service as well updating me on my vehicle repairs and providing documentation of what was done to my vehicle during its week stay with them.

From start to finish Crash Champions is outstanding! From service to quality of work, keeping you…read morewell informed throughout the process. Getting your car back quickly and efficiently. I highly recommend them.

I had a Mass Air Flow error on my 2019 Chevy Cruze. Also had a TPMS (tire pressure monitoring…read moresystem) that needed to be replaced. All done in a day and the price was not hateful -- 400 bucks for both including labor. Today the check engine light came on again, related to the MAF. Another MAF related error came up. I happened to read about the air filter before I drove down and mentioned it to Schaeffer. After checking, discovered the filter had warped causing part of the issue. Schaeffer replaced it for free! Always fair and customer driven. Cheers!

I requested a quote to replace the Mass Air Flow (MAF) sensor on my 2019 Nissan Rogue Sport…read more The shop quoted $388.65 for the OEM sensor, $80 labor, plus $199 for "reprogramming the module," for a total of $744.15. As someone who works on cars myself, I know that a MAF sensor is plug-and-play on this vehicle and does not require any programming. The "reprogramming" they quoted usually just means driving the car around to recalibrate the computer, which takes minutes, yet they charged $200 for it. When I spoke on the phone with a representative who gave the name "Trevor," he said the reprogramming might not even be needed, but they wouldn't know until after doing the work. To me, this interaction felt untrustworthy. He also used jargon unnecessarily to make it sound more complicated than it is, something any reputable mechanic shop should avoid. The labor to replace the sensor is typically 5-10 minutes, and the part can be purchased OEM (Nissan factory) for ~$230-$250. My advice: get a second opinion or buy the part yourself to save hundreds of dollars.

Awesome Customer Service! Straight-up, full transparency, fair and competitive, automotive service…read moreyou can trust! I got connected with Carrol Autowerks via referral from a good buddy that spoke highly of them. I recently acquired a 2002 525iT and had some suspension work done, I appreciate the courtesy go-over the car look (even though I didn't ask for it) to let me know what the car needs to ensure road worthiness. Also brought my 2003 325iT for starting issues and troubleshooting, although defect could not be duplicated, I am confident that Scott and his techs gave the car a good look over as well and am confident that if the car needed something else, it would have been disclosed it so it can be addressed. Am getting ready to drop off same car for more work to improve it's handling and driving pleasure! Thanks Scott and Team, keep up the great work! I appreciate the ease of booking appointments whether online or via phone call on when I can bring my vehicles to be worked on, aligning with shop and personal schedules can be a "PITA"! gonzo

Carroll's recently moved to our area and we've been happy to have an indy shop nearby that…read morespecializes in BMWs and other German cars. In a short time, all of our cars have had a visit for either maintenance or repair - one of the repairs was a complicated turbo issue. And in of our visits, we've had good customer service and quality workmanship. We have been to other shops and feel like we've gotten fair pricing.

Developed a flat tire on A1A. It was close to closing time but pulled in to check out our tire…read more We were told that they don't work on tires but would do what they could to help so we could get back on the road. They found a large bolt and determined the tire was not able to be used so they graciously put our spare on and checked its pressure. The pressure was low so air was added to get us going. All this was done with kindness and genuine concern. They would not accept payment for services. We left feeling we had found a place we could trust for future auto services and will definitely go back when necessary. They were very professional. We appreciate the help and kindness. Jeff and Barbara

Our family of four plus a dog were about to drive back to Atlanta, when our car failed. Of course…read moreit was 4:45pm on a Friday. Fortunately we were less than 2 miles away from A1A Auto. I called them, and they were very helpful. They stayed past 5:00 for us, identified and fixed the issue quickly, and charged us a very fair price. We made it home that night. I could not have been happier. Thank you, gentlemen!

Took very great care of my sister and held her car over the weekend since she lives in Titusville…read moreand the car had an issue mid trip home. They took her car immediately and had it rdy to go the wry next business day. Highly recommended! They came with local Tow truck driver approval on the quality mechanic who's not trying to break your pocket book.

Clear & fair pricing. Helped me find battery for my car as…read morewell. Nice & friendly Hope to visit again

Had to have the drag link replaces in my wife's jeep before a long trip. I had the part and they…read morefit me in on short notice, work was done on time, fair price, and exactly as they said. No upsell or other pushy tactics that can be common at some mechanics. Would recommend them to anyone who needs repairs!

I had some issues with my car that needed fixing. Brandon was extremely helpful in walking me…read morethrough the process and coordinating with my warranty company. They were extremely quick with repairs. Will definitely use this shop again.