I love them here!! So happy and pleasant!! No idea why the rating is not higher. It's hard to get…read moreservice like this anywhere.

Incompetent!!! 3 weeks to get an appt,, they send a text canceling day of. Went to Vallejo, also…read moreIncompetent, 2.5 hour wait! I WILL NEVER, EVER USE LABCORP AGAIN!

Pleasant experience at Quest Benicia. Morning appointment with no wait time, area is clean,…read moreprofessional and helpful staff.

I went to this location due to no availability in Hercules and Vallejo (I made the appointment one…read moreday in advance). I never knew that this location existed in the shopping center where Raleys and Starbucks was at. I will say that when you have an appointment you're not check in on time but you have to understand that people that have an appointment and get lab work that everything for the test is accurate. I will confess that there were mistakes that did occur during a Quest appointment but luckily this location make sure the information you given them is correct. I was taken good care of at this location. They made me feel relax compare to other locations I have gone at. Quest Diagnostics in Benicia deserves a good review!

Overall, the staff is efficient. I was able to get my lab work done quickly. I would recommend the…read moreVallejo location.

I had blood drawn last week. and the woman was unsettling! She was in crocks, sweatpants and a t…read moreshirt with cartoonish writing on it. The only warning she gave me was grabbing my arm, saying 'small poke', and then she jabbed my arm so hard and fast...it hurt like no other blood taking experience in my life. Horrible. I had a fist full of my shirt and I was gritting my teeth when she decided to mock me and say "oh no is someone afraid of needles?" In a condescending and mocking tone! My arm is still bruised and sore 4 days later. Absolutely unprofessional and will never be returning.

Tyler was very communicative and friendly! Excellent customer service and engaging and intelligent…read morecompany owner.

I called regarding a few questions I had in regards to getting a rapid test done before my actual…read more11 panel test. I spoke with Tyler and he was quick to answer all of them. I had planned to go in that following Monday but ended up not having time and decided to try a few weeks later. I had called on a Friday afternoon and wondered if they'd have time for a walk in within the next 20 minutes to which he had agreed. Upon entering the facility it is a very nice and clean area within another building that had other suites. Tyler provided me with options and suggested a test catered to my needs. He explained the process and what to expect. He really made me feel comfortable with ensuring that what I needed taken care of would be done quite quickly. After my test, I waited for approximately 10 minutes to receive my results. It was a fast and easy experience that I was happy to have chosen this location for my test.

I live in LA, I went on vacation but needed some bloodwork done last min for my doctors appt next…read moreweek. Jose came out to my sisters house and drew my blood no problem. Great customer service and friendly. Would highly recommend.

Jose was a pleasure to work with. Scheduling with him was quick and easy. He made the entire…read moreprocess very simple and seamless. He was in and out within 10 minutes. Highly recommend.

This Lab is lovely, clean and professional and a go to. I enjoyed being here. Maricela is excellent…read moreat what she does and I love her company, she's gentle, caring and will get you in and out.

I recently had to go to this ARCpoint location for some labs. I luckily arrived before a large…read morecrowd of people did. The staff here are very friendly and thorough.The explain the things well and clearly know what they are doing. 4 out of 5 stars

I would have given 5 stars but you do have to wait! Not that... that shouldn't be expected. It's…read moreblood work and such. Which does take some time to draw. You don't want them to rush! LOL! You check yourself in. It's all pretty simple. There isn't always someone working the front desk. So, if you have questions... expect to wait. Otherwise it's a good experience. Unless you are afraid of needles. My phlebotomist was Arie and she was AWESOME!!! One poke and no pain! She got it on the first try! No bruise! Which isn't always the case! (Which is why I am glad I don't have Kaiser anymore!) I will definitely come back to this location again.

If you're reading this, YOU NEED AN APPOINTMENT…read more You may not get in if you don't have an appointment. I thankfully got here right at the opening and they graciously let me in. So thank you to the staff here. But if I had come in any later I doubt I would have gotten in. I had to fast for my blood testing and also this weird breath test thing I had to do. I didn't wake up and not drink even a drop of water or brush my teeth for nothing. So yes I am very thankful they let me in. Blood tests are fast. The breath test took some waiting of certain amounts of time pre and post drinking of a special drink you have to drink. Its was really easy and streamed lined and I was out very fast. I have to come back for further follow up testing and yes, I made an appointment.

* quick appointment scheduling * skilled with blood draw,…read moreno pain! * calm and kind service * was in and out under 10-15 minutes! I would definitely recommend coming here for bloodwork. I generally have an uncomfortable feeling when getting my blood drawn but this was so quick and didn't hurt at all. I felt comfortable and confident in the service provided. Thank you

I feel so fortunate to have found Arina and MedLab Services. I showed up with a complicated kit but…read moreshe was familiar with it and easily processed it. Hardly felt the "pinch" and it left nearly zero evidence on my skin. Quick. Friendly. Amenable. Thanks!

Blood test. Reliable - gentle care…read more Appointment is accurate. clean surroundings. Like the monitor shows your waiting time.

It might be hard to get Appointment at this location, but the staff is very kind and tries to get…read morein as many walk-ins as they possibly can. I just saw a staff member leaving for the day and she made sure to go the extra mile and check to make sure the walk-in waiting was signed in. Their kindness and timely manner makes this my choice for my blood draws.

Melinda was helpful, gave constructive advice, did not try to sell the most expensive rather find…read morethe type of testing that met our needs. FANTASTIC service all the way around. We did water testing from a private well. Worth the confidence!!!

The staff was very helpful and patient with my requests through my company. They were able to give…read moreme what I needed and helped each step of the way. I would highly recommend this company for all analytical needs in this area. Thank you.