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    Caltest Analytical Laboratory

    5.0 (2 reviews)
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    12 years ago

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    Labcorp

    Labcorp

    2.3(70 reviews)
    16.4 mi

    Im giving this clinic 5 stars because of the staff. I think this place has the friendliest and the…read moremost qualified staff by far. I have been coming here for all my labs for the past several years now. The employees here genuinely cares for its customers/patients. Sure the wait time can be long at times or the front desk can be managed better, but these are minor compared to the level of service and compassion. Oh and we are in a pandemic for crying out loud. They are doing the best they can. Today, I went in for a blood draw. I was not expecting to see so many people waiting. Obviously, there was a backlog, and I became a little impatient too. After finding out that the phlebotomist was by herself managing both front and back office duties, i felt extremely guilty. Normally there are two people in the clinic. The receptionist was out to lunch. So the phlebotomist had been working nonstop without a break or lunch. Not to mention, she was doing a 3 person job. Due to covid, office hours have been adjusted and some staff were also furloughed. Although office hours are adjusted, the work continues for these healthcare workers. It doesn't stop. And they are putting their lives at risk for us. Please consider making an appointment if possible. This will help alleviate the wait time and frustration for everyone there. In addition, allow extra time as a buffer as these are unusual circumstances. Be patient, have compassion, and be kind.

    I was told to come back the following day, due to the high volume of appointments, and the short…read morestaffed. I completely get places can be hectic and so I came again on Thursday at 12:30 as I was told by the young gentleman from Wednesday morning that would be a good time for me to come in for a urine drug test. When I checked in on Thursday, I was told to go elsewhere, like San Francisco. The phlebotomist John was very rude to me and told me they wouldn't see me today or the next day. Please do better, Labcorp and hire professional welcoming staff.

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    Labcorp - Hours posted as of 12-December 2023.

    Hours posted as of 12-December 2023.

    Labcorp
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    Caltest Analytical Laboratory - laboratorytesting - Updated May 2026

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