Jacqueline Weisbein, MD and her entire staff are exceptional. Caring, thorough, and helpful. I have…read morereferred at least five patients following my spinal cord stimulator surgery. I appreciate the compassion and professionalism of this team of healers. After suffering with lower back pain, knee pain, and hip imbalances, I am so happy to have relief from these issues. Thank goodness I found the right team to help me. Judy M. Baker, Sonoma

Absolutely awful experience just trying to get an appointment with these guys, it felt a lot like…read moreeveryone taking my call could not care less about my injury or its healing process. Took 4 separate calls only to be finally told I need to go somewhere else to get a referral I already had. Didn't even step foot in the place and had an awful experience

Was able to make this appointment online and received a call immediately after to set up a visit…read morefor today, less than 2 hours later!! Suzy at the front was very pleasant and courteous, gave her my information in right away. I was sent to the bathroom for a urine test and then now I'm waiting in a room and the reception room was full. I feel glad that I am getting seen so soon as I need the answers.!!

Such a great experience at my first visit to NorthBay Health UrgentCare several days ago. It was…read morerelatively slow when I went in. Kim who was doing reception and intake was so professional and personable. Jayden, the medical assistant was also extremely professional in taking my vitals and answering questions, and getting me set up to meet with the doctor. Dr. Pinot was excellent, patient and and explained to me the issue, and the what and why he recommended a certain course of action and next steps. Overall, I'm so glad that I went, and several days later, my issue is nearly resolved. I'd 100% go there again for an urgent medical issue.

Walked in after my foot was ran over by a piece of equipment at work, naturally I looked up on ADP…read morewhere to find a workplace compensation urgent care and this place came up as able to take me and my crushed foot. DON'T COME FOR WORKPLACE INJURIES THEY WILL TURN YOU AWAY AND SUGGEST A LOCATION AN HOUR AWAY. I walked in limping and there was seemingly less than an ounce of empathy for my situation. Won't be coming back as it's clear yall can't actually take care of injured persons in a quick and respectful manner. Good to know.

Dr. Row has always been a good doctor to me since I selected her back in 2005. She has always been…read morefriendly, informative, and I don't get that feeling that I'm being rushed through my appointments. I also enjoy the fact that she is English speaking, and that I can clearly understand her! She has always been good at diagnosing my medical issues and tending to my medical needs. I had a ton of bad experiances with the doctors over at the Pleasanton facility that I finally decided to nut it up and take on the crappy parking over in Walnut Creek just to get a quality general practicioner! Since Dr. Row is of Asian decent, she is also well informed of the medical issues that come with my half Asian ethnicity. I liked her so much my mom ended up switching to her too! 5 happy and healthy stars to Dr. Row!

I had cataract surgery there 2x , 3 weeks ago for my left and yesterday for my right eye . The…read morestaff there was sooooo incredibly nice and helpful , putting me at ease totally! They went over everything both times and were on top of my surgeries all the way through!

Dr. Alex De Moraes has been my physician for roughly six months. As a healthcare professional…read moremyself, and an executive focused on patient experience, I couldn't be happier with my decision to join his practice at Napa Valley Personalized Care. I initially decided to seek out a new physician because I was extremely frustrated with the amount of time my previous doctor spent with me during the appointment. If I spoke to him for more than five minutes I considered myself lucky. Add to that the frustration of multiple lengthy delays in the waiting room when I had arrived 15 minutes ahead of time as requested. The final straw was when my doctor read a lab results wrong. Fortunately, I had reviewed them myself before the visit, and was able to correct his mistake. It's scary to think of the mistakes that likely routinely happen and go unnoticed by less informed patients. Dr. De Moraes has been spectacular. He spends the time with me to talk about my holistic well-being, rather than the symptoms that brought me to the clinic that day. He is personable, thoughtful, thorough and when I leave his office, or speak to him on the phone, I don't worry that something might have been missed. On one occasion the pharmacy I go to made a mistake on a prescription late on a Friday evening. I was sure I'd have to wait until Monday, but he was available to correct the pharmacy's mistake while I waited and there was no issue. I think what I like most is that he remembers my name as patient, which is what prompted this review. I saw him in the grocery store weeks after I'd seen him and he remembered my name, and asked how I was doing. How crazy is that? My previous doctor wouldn't have known me if I was the only person in the room. Would your doctor know you? I'm extremely happy with my decision to choose Dr. De Moraes as my physician. As I mentioned, I'm a healthcare professional myself and can be very critical of the broken system we all have to endure. Dr. Moraes made has made my healthcare easy to manage and immensely less stressful. I would recommend him to all my friends and family and trust him with my well-being. Thank you Dr. De Moraes!

My mother was under the care of Dr. Alex De Moraes at The Meadows Of Napa Valley Skilled Nursing…read moreFacility while convalescing from surgery for a small bowel obstruction. While the most alarming incident -- involving verbal abuse -- occurred just before her discharge, there were other episodes of negligence during her stay there that can be attributed to Dr. De Moraes. During her stay at the facility, my mother was having very severe breathing problems related to chronic heart failure and post surgery complications. Dr. De Moraes was very resistant to input from both family and cardiologist regarding my mother's heart failure-related breathing issues that are relieved by diuresis. He was extremely upset that I was advocating for urgent attention to this matter and he complained vigorously when I consulted with my mother's cardiologist from UCSF and asked her to call him. The first time Dr. De Moraes spoke to my mother's cardiologist, he denied any signs of fluid overload in my mother and rejected the possibility that this could be causing her breathing issues. Based on my experience as her main caregiver and, seeing that her breathing continued to worsen, I contacted my mother's cardiologist once more and asked her to please call Dr. De Moraes again to try to get him to begin diuresis urgently. After speaking to the cardiologist the second time, Dr. De Moraes finally proceeded to prescribe a version of the recommended treatment. However, Dr. De Moraes refused to administer the medication in the correct dosage and manner and, had my mother complied with De Moraes' dosing, it would have been in great excess of what has been determined as the maximum dosage she can tolerate without experiencing acute kidney injury. My mother, knowing this, was able to refuse the quantities that Dr de Moraes had prescribed and instead she took the medication according to her cardiologist ongoing recommendation. Soon the diuresis began and within 24 hours, her breathing began to improve dramatically. After a few days at The Meadows Skilled Nursing, my concern was increasing about the care of my mother was receiving under Dr. De Moraes and so I began to make plans for her discharge early the following week. Beginning on Saturday afternoon, my mother began having painful spasms and cramping in her rectum and anus. After multiple telephone calls to the facility alerting them of the situation and suggesting that they evaluate her for a fecal impaction, the head of nursing examined her late Sunday afternoon and consulted with Dr. De Moraes. I assume they concluded she had hemorrhoids because De Moraes prescribed Hydrocortisone cream which was administered 16 hours later. All day Sunday, all day Monday and all morning Tuesday, my mother was experiencing waves of spasms and cramping every 15 to 20 minutes and would cry out in pain with each of these episodes. I continued to make contact Head Of Nursing by phone and was told that the doctor had decided the plan of treatment and that I should not continue to interfere. Finally, on Tuesday morning when she was about to be transferred back home, I insisted that they not release her without the doctor examining her. O was told he Had already seen her but actually that was before the fecal impaction symptoms emerged. So I insisted they allow me to speak to the doctor directly by phone. He became very upset with me, calling me the worst family member he had ever had to deal with and saying that I was creating a "barrier of care." I told him that I was acting out of love for my mother and that I was very concerned that she was suffering from a severe fecal impactation and did not think it was a good idea for them to release her from their care without addressing the acute condition and determining whether or not she was in any danger. At that time he made several threats about refusing to discharge her and cutting off our ability to communicate by FaceTime during the rest of her stay (this is all taking place during the Covid-19 crisis and visitors are not allowed into the facility). He finally agreed to examine her and within five minutes was in her room. Upon examination, my mother was found to be fecally impacted and the impaction was cleared. She was then discharged and transported home. The pain did not come back and has not come back since. Her 48 hour ordeal was now over. However during the process Dr. De Moraes proceeded to verbally abuse my mother calling her the worst patient he had ever had, a disgusting person and other such things, and saying that she "didn't deserve to be alive." My mother has been very upset in the time since she experienced this abuse. Her memory of the constant waves of excruciating pain, the negligence and the doctor's verbal abuse run through her head throughout the day causing her a great deal of PTSD-like distress. She has had several nightmares involving the doctor as well.

Dr. Vaziri is Amazing. He is very thorough explaining why I was having all of the issues i was…read morehaving. He saved my life. The office personal is very professional and kind. They have a very clean office and are always willing to help us as patients. I received great care and highly recommend him.

Dr Vaziri is very friendly and really listens to the issues I am having. My appointments almost…read morealways start right when I walk in, theres never a long wait.

I had an appointment yesterday, and again I was treated with the most respect, a good office can…read moregive. Pleasant staff, cleanliness everywhere. Physician Michele, treated me with good news! I feel special when I am with her! She always seems concerned, of my pain level, the causes, etc! I will be getting my pain injection, soon! For my neck and back. I, also was greeted by physician Jessica, whom I've seen as well! Was so nice to see it in her eyes, how much they care!! This is my go to, for my medical care, help, for managing my pain. Napa Pain Institute, Is, by far the best. Thank you, Dr. Eric Grigsby for providing the best Physicians and staff, available!!!

I recently started seeing Dr. Grigsby as well as Dr. Goza, and they have both been incredible. I…read morewas with a pain management clinic in Oakland for many, many years, and they could never compare to the level of care I'm receiving now. For the first time, I truly feel heard and seen at Napa Pain Institute. With my previous pain management, I constantly had to argue just to get proper dosing for my medications. I suffer from a severe sciatic pinched nerve, multiple bulged discs, and issues with both knees -- one of which needs a replacement. From day one, Dr. Grigsby offered real solutions, including a spine stimulator, to help manage the pain that never fully goes away. Even medicated, I'm usually at a 5 or 6 out of 10, and before coming here, I lived at a 10 every day.They were finally able to medicate me appropriately, and they're still working on adjusting things to get me to a better place. I can't thank Napa Pain Institute enough. Every department has been great with me -- even medical records, who waited almost two months for my records without giving me any issues.I especially want to thank Dr. Grigsby and whoever in the office helped get me in sooner. Instead of waiting two months for my initial appointment, they got me in within about two weeks of my first call. I have no words -- you all have been amazing to me, and I plan on staying with your office as long as you'll have me.Thank you, T. Brandyteresa76@gmail.com