Jacqueline Weisbein, MD and her entire staff are exceptional. Caring, thorough, and helpful. I have…read morereferred at least five patients following my spinal cord stimulator surgery. I appreciate the compassion and professionalism of this team of healers. After suffering with lower back pain, knee pain, and hip imbalances, I am so happy to have relief from these issues. Thank goodness I found the right team to help me. Judy M. Baker, Sonoma

We went to Dr Huffman's office. Professional, ease of getting appointments and communication with…read morethe office is easy via phone call/ VM/ text. You will get a response as soon as they are able to. Mom had a successful back surgery and still go to the office for follow up appointments. It is a life changing surgery which relieved or removed the chronic pain and discomfort for more than 10 years. Ample of parking space outside. It is located next to Kaiser.

We arrived at this urgent care BEFORE 5 and they turned her away at 445 saying they took their last…read morepatient. She called before hand and the automated message on the phone said she could walk in before 5. If we're going to urgent care obviously we need help what kind of response is that for someone who is seeking care ? This is terrible and will never ever ever suggest this place for care if this is the kind of impression they're okay with making.

Such a great experience at my first visit to NorthBay Health UrgentCare several days ago. It was…read morerelatively slow when I went in. Kim who was doing reception and intake was so professional and personable. Jayden, the medical assistant was also extremely professional in taking my vitals and answering questions, and getting me set up to meet with the doctor. Dr. Pinot was excellent, patient and and explained to me the issue, and the what and why he recommended a certain course of action and next steps. Overall, I'm so glad that I went, and several days later, my issue is nearly resolved. I'd 100% go there again for an urgent medical issue.

Great staff and service. The service is excellent, I always receive a call the next day to follow…read moreup on my health.

Very nice , clean , & efficient. Staff were great and made me feel comfortable and confident…read more Procedure went by so quick and everything went well from start to finish . I would recommend the location and business.

Each time I visit here I have had a good experience. Friendly staff from receptionist Debbie, to…read morethe nurses and social services Debra, everyone is very helpful. Debra has stopped what she was doing multiple times to ensure I had the information I needed. Thank you!

I wanted to thank Debra in Social Work for her professionalism and empathy, she is a star employee!!read more

I'm not sure why the rating here is low. Service is excellent and the staff is friendly. From…read moreradiology to surgery...all amazing. The oncology department is topnotch. The nurses' professionalism, standard of care and compassion is second to none. The doctors are honest and patient in answering all questions. This is not your standard hospital. This is a military hospital where the staff works hard here despite other competing priorities such as military obligations. They also worked during shutdowns. Definitely an all star health care facility.

Extremely Disappointing Experience With the LASIK Department…read more I am extremely disappointed with the way my LASIK surgery process was handled. As a soldier, I understand that medical procedures have strict eligibility requirements and that a patient can ultimately be found ineligible. What I do not understand is the way this situation was communicated and handled from beginning to end. Prior to my appointment, I was informed that the slight deviation in my eye could potentially result in disqualification. I understood that this was a possibility and was prepared for the procedure to be denied if the medical evaluation determined that I was not a candidate. However, after traveling approximately seven hours to the facility based on being told that my surgical packet had been approved, I was given a completely different explanation. Upon arrival, I was told that the deviation was not simply a potential disqualifying factor--it was apparently too severe for them to operate on. I was then informed that I would never be able to have eye surgery. That is an extremely significant conclusion to give a patient, especially after previously communicating something substantially different. If the condition was severe enough to make me permanently ineligible for eye surgery, that should have been clearly communicated before I was told my packet was approved and before I made a seven-hour trip. The only additional communication I received was an abrupt phone call from an optometrist who identified herself as Ms. Wang. The only instruction I was given was essentially, "Stop rubbing your eyes." I was not provided with a clear explanation of what had changed, why my previous information was different, or why I was suddenly being considered permanently ineligible. What was particularly frustrating was that the surgeon would not even speak with me directly to explain the decision. Instead, I was left dealing with an individual who was extremely argumentative and disrespectful in the way they communicated with me. Rather than treating me like a patient who was simply asking legitimate questions about a major medical decision, I was spoken to in a condescending manner, almost as if I did not understand the most basic concepts being discussed. I was not asking anyone to perform a procedure that was medically unsafe. I was asking for a reasonable explanation of why I was previously told my packet was approved, why the determination changed upon arrival, and why I was now being told that I could never have eye surgery. Those are completely reasonable questions for a patient to ask. The seven-hour drive made the situation even more unacceptable. This was not a minor inconvenience. I spent significant time, fuel, and effort traveling based on information provided to me by the department. If there were unresolved medical concerns that could result in permanent disqualification, those concerns should have been addressed before I was told I was approved and instructed to report for surgery. The biggest issue here is not that I was ultimately found to be a poor candidate for surgery. Medical professionals have every right to determine that a procedure is unsafe. The issue is the lack of consistent communication, the apparent change in explanation, the absence of a meaningful solution, and the disrespectful manner in which my questions were handled. I would strongly encourage the LASIK department to reevaluate how it communicates surgical approvals and disqualifications to soldiers. Patients deserve accurate information before traveling significant distances, and they deserve to have major medical decisions explained to them by qualified medical professionals--not dismissed, talked down to, or left without answers

Though I've yet to be seen elsewhere, I love coming here. The assistants are sweet and…read moreprofessional. The midwives are so easy to talk to. Laura was my midwife (sadly I'm leaving) and when I first met her I knew she'd be awesome. I also saw Lily the midwife and felt a similar connection. The only person I didnt feel comfortable with was Dr. Soloman :( I'm sorry. But it's 100% ok because everyone has a different bedside manner. Anyhow, They are moving downstairs to 250 instead of the third floor. They offer 3D/4D ultrasound now. And they are very informative and want you to attend the classes offered by QVMC. I look forward to my visits and am sad to say goodbye :(

I highly recommend this practice. Dr. Rebecca Levy quite literally saved my life through her…read morewillingness to listen, take time, and tweak medications. It is a lost art in the doctoring world, in my opinion. It's a lost art, now that I think about it, in MOST of the world. Dr. Levy has been the most professional, understanding doctor I have ever worked with. I am blessed to have found her, and recommend the practice without any reservations.

I had an appointment yesterday, and again I was treated with the most respect, a good office can…read moregive. Pleasant staff, cleanliness everywhere. Physician Michele, treated me with good news! I feel special when I am with her! She always seems concerned, of my pain level, the causes, etc! I will be getting my pain injection, soon! For my neck and back. I, also was greeted by physician Jessica, whom I've seen as well! Was so nice to see it in her eyes, how much they care!! This is my go to, for my medical care, help, for managing my pain. Napa Pain Institute, Is, by far the best. Thank you, Dr. Eric Grigsby for providing the best Physicians and staff, available!!!

I recently started seeing Dr. Grigsby as well as Dr. Goza, and they have both been incredible. I…read morewas with a pain management clinic in Oakland for many, many years, and they could never compare to the level of care I'm receiving now. For the first time, I truly feel heard and seen at Napa Pain Institute. With my previous pain management, I constantly had to argue just to get proper dosing for my medications. I suffer from a severe sciatic pinched nerve, multiple bulged discs, and issues with both knees -- one of which needs a replacement. From day one, Dr. Grigsby offered real solutions, including a spine stimulator, to help manage the pain that never fully goes away. Even medicated, I'm usually at a 5 or 6 out of 10, and before coming here, I lived at a 10 every day.They were finally able to medicate me appropriately, and they're still working on adjusting things to get me to a better place. I can't thank Napa Pain Institute enough. Every department has been great with me -- even medical records, who waited almost two months for my records without giving me any issues.I especially want to thank Dr. Grigsby and whoever in the office helped get me in sooner. Instead of waiting two months for my initial appointment, they got me in within about two weeks of my first call. I have no words -- you all have been amazing to me, and I plan on staying with your office as long as you'll have me.Thank you, T. Brandyteresa76@gmail.com

Was able to make this appointment online and received a call immediately after to set up a visit…read morefor today, less than 2 hours later!! Suzy at the front was very pleasant and courteous, gave her my information in right away. I was sent to the bathroom for a urine test and then now I'm waiting in a room and the reception room was full. I feel glad that I am getting seen so soon as I need the answers.!!