buyer beware. i bought online. salesman scott cozart sent a video of a car i bought, but avoided showing the missing body part. they sent it to a local inspector that didn't mention anything about the missing part. i asked for them to replace it and the answer came back "hey sorry i didn't get back to you. but just spoke with my manager and we figured since we paid for the inspection, we can call it even." so because the dealer paid for the inspection - that didn't notice the missing part, i have to pay for the part myself. i would go over whatever you buy there inch by inch. there is a serious lack of integrity with these people. read more

Needed help finding parts for my wife's friend in China and the parts dept people were friendly and very helpful.

hands down one of the best service departments I have ever been to. They are efficient , courteous, and just plain nice people. I am in and out within an hour most times. read more

I purchased my lightly used 2012 Kia Rio from Paso Robles Ford and I'm satisfied with how quickly and relatively easy the process was. This was my first time buying a car (on my own with my own money), so I did my due diligence in researching the car-buying process before making any major decisions. Before contacting Paso Robles Ford, I had already test driven 3 Kia Rios, both new and used, from 3 other dealers. I knew this was the car I wanted, so it was just a matter of finding "the one." I was looking for a 2012 Rio hatchback with relatively low mileage, clean CarFax, white exterior and black interior. Sure enough, Paso Robles Ford had the one. I live in SF - 4 hours from Paso Robles - and Aaron made the process very easy from start to finish. The car was delivered to me, at no extra cost, and I also negotiated the purchase price down a bit. Also, they matched the interest rate from SF federal credit union. I was actually surprised, since no other dealer or credit union had been able to match or beat it. All the paperwork was filled out on their end, and the finance manager called me a few times the day before the car was delivered to confirm a number of items. There were a few minor issues after I received the car, but Aaron resolved those issues quickly. First - the metal key detached from the plastic alarm part a few days after I received the car. Second - the cargo cover that attaches to the trunk door (to conceal items in the trunk when the door is closed) was missing. Aaron called me back within 2 hours and said that a new cargo cover and key fob was being mailed to my house. Sure enough, I received them both in one week. On my end, I had to get the new key fob reprogrammed at SF Kia ($149) and texted a copy of the bill to Aaron. I received the reimbursement check in the mail about 5 business days. Very quick! All in all, I'm very pleased with Paso Robles Ford and my used car purchase. Thanks, Aaron! read more

Go see Giusseppe at Paso Ford. Easy to deal with and great support. We have purchased numerous cars at this location through him. Mark MacKinnon read more

These guys are awesome!!!! By no means was I the cookie cutter loan app. I feel that the Paso Robles Ford team went above and beyond to assist me and get me into my new and beautiful 2012 Ford Focus. My salesman was Bob Moore and he was great!!! I also worked with Michael in financing and he was very patient and diligent in getting me into the car that I love. I plan to work with Bob, Michael and the rest of the fantastic team over at Paso Robles Ford again!! I have already referred them to 2 strangers and 2 family members in the market for a car. If you're looking for a friendly, no nonsense, hard working team - this is the spot for you!!!! read more

Polite, friendly, knowledgeable and helpful. Happy to service my car during my Vacation! Thanks so much, Paso Ford.

Can not say enough good things about Paso Robles Ford. This is my second vehicle bought from them and I couldn't be happier with the staff, Jason went above and beyond for me today and on top of that entertained me with his stories while the rest of the team worked hard at getting me the best deal possible. The personable staff and how hard they work for their customers will keep me coming back everytime I am in the market! Highly recommend. read more

First time in here was cause of the great deal they where having on the f150s back in 2017. Ended up dealing with Jason the fisherman/car salesman. He did me good but there was a recall on the truck so I couldn't get it at that time and the parts were on back order with no ETA very frustrating let me tell you. We they gave me a loaner for the whole time along with made my first payment on the truck and gave me some ampm gift cards at the end of it all. After that I didn't want to go back but I chose against that and went back and talked to Jason the fisherman who now makes lures. Very good guy no beating around the bush I told him what I wanted and he made it happened. I traded that ford in and got a used Chevy 2500 that I needed for towing. Well 6 month down the line and barely 3 grand on miles I have put on it and it starts smoking bad. So I bought the extended warranty from them and well they didn't cover it for some stupid reason so I call them up and talk to one of the Greg's a boss and then Keven Pryor and they took care of me like pros felt with the mechanics to get it all fixed. I must say this will be my dealership for the rest of my time. They are really looking out for there customers and that's what makes you come back. I look forward to doing business with them in the future and will send all my family there also. Thank you guys for everything you did. read more

Bought our 3rd car here and as always, we had a great experience. A young salesman named Justin helped. He was friendly, polite and very helpful. Tony in Finance did our paperwork and it was my 2nd time working with him. Again, knowledgeable, friendly and efficient. We have never experienced the haggling that we have encountered elsewhere. I was in and out in under 2 hours. Great experience. read more

I've been dealing with Paso Ford since 1997. I have gone shopping at other dealers and watched friends and family make the big mistake by dealing with other dealerships through the years and I feel bad for them, as "I told you so" rings in there ears for not heeding my warning...Paso Ford has always come through for me. I've had issues with some of the cars, rare, but some, that I have purchased , but they've always stepped up to the plate and dealt with the issues... The Service department is awesome and always bends over backwards to accommodate me. 11 cars purchased here and counting. Picking up a brand-new F150 today. Do yourself a favor if you're looking to buy a car... go see the guys and gals at Paso Robles Ford... you won't regret it! Kevin, Shannon, Adam, top notch in my book. read more

Paso Robles Ford - My new Truck - Car Dealers Near Me - Paso Robles, California

Hands down the best! This was the easiest, friendliest, no pressure car buying experience I or my husband has ever had... we drove three and a half hours for our vehicle and would do it again, I can not say enough! Gary was amazing and treated us like family... buying a car is normally up there with going to the dentist! Not so here, we love our new truck THANK YOU read more

The service department is a mess to deal with. Do NOT buy the oil change or service option. It takes days to get an appointment and then they want you to drop the vehicle off for the simple oil change. The other really frustrating thing is that they want to assign you a individual rep for your job which seems never to be available and getting another sevice rep to give you status of your vehicle is difficult. "Let me find your service rep and have him/her call you back"......hours later you get a call back. I dropped my vehicle of on a Monday for a check engine light and oil change and the didn't have it ready by the following Monday. Again when I called "Do you know who's your service rep is"? "No" I said. 3 hours later I got a call back and was told they could rush the spark plug change and oil service. This isn't a one time thing. This is every time I deal with them. I even asked for management to give me a call and that never happened. Love my truck but I will not buy another one from Paso Ford if nothing changes from the service department. Oil changes should take 30 min and be available immediately. read more

We had the best vehicle buying experience with this company, and we have already started telling everyone to come here first when looking for a used or new purchase. Tony and Scott were only two people of an amazing staff of employees that we had contact with, and we thank them all for helping us find a great truck. We got a great price on our trade in, a good interest rate on the loan, a more than fair price on the truck, and a great product that fit our needs very well. On top of it all, the staff really went the extra mile to make sure we were happy before we left. We do appreciate your personal attention to detail, and will continue to tell everyone how happy we are. Signed, Two Chevy Converts read more

We have only bought one car at this dealership a 2017 Fusion Energi, but have serviced multiple. The service department is an awesome crew and my only wish is that they were bigger and had a real quick lube facility with first in first out type of service because making appointments can stretch out a bit when your in a hurry. As far as sales,our salesman Shannon went over our vehicle many times ensuring we had a full understanding and my wife and I really thanked him for that. read more

Called them in regards to a truck that they advertised for 23k. I told them that i have my own financing but for only 21k and if there was any room to come down from 23k to 21k. They said sure come on in. So I did,when I got their they stated that they could get me a better interest rate. Once they ran my credit and found out they couldn't, they said they couldn't let the truck go for 21k. Then they tried getting me into a car! Don't waste your time. read more

This is a yell out for Kevin from Boston in the Paso Robles Ford Sales Department! He saved my bacon! It was after 4 PM on Saturday and our Ford would not start, we were hauling 2 horses with our trailer and the Service Department was closed. Kevin went to bat Made sure that AAA could deliver the car. Found a rental car company so we could drive home. Kept me sane! When I purchase my next Ford Truck, I am calling Kevin (from Boston)!! read more

My husband and I bought a certified used expedition from Paso ford and had some issues with the vehicle about 6 months later, right before we were due to have a baby. The service manager, Jesse, went above and beyond and the sales department was right behind him to make it right. I cannot recommend these guys enough. They were professional, fair, and above all, honest. We will definitely be purchasing from them again in the future. read more

Yesterday, I went to Paso Robles Ford, with excellent credit, 20% down payment in hand, ready to buy a new, C-Max Hybrid. No trade in, no price haggling. The salesman was personable, seemed to understand that I simply wanted a clean, straightforward transaction. However, upon being sent to the Finance manager, Mike, things took a major downward turn which caused us to walk out half way through signing papers. Mike stated he needed to check that we were in fact able to get the promised $1,000 Black Friday rebate and started typing on his computer. He then started making "small talk" with me about had I owned a Ford before, how many miles do I drive in a year, yada, yada, yada. Instead of referring back to the supposed rebate issue, be proceeded to tell my husband and I about the extended warranty he wanted us to buy for an additional $1900. He tried to scare us into adding this "backend" profit by talking about how expensive it is at their $125 per hour shop rate to repair the complex electrical/computer systems, and that with our average milage, all that horrible expense could be happening to us in a mere 18 months after purchasing our brand new car. Instead, he created severe doubt in our minds that this car had a quality electrical system. Although overall, this car gets high marks by reviewers, the one issue they mention is problems with the blue tooth/entertainment systems. Since this is a new model without a track record of mechanical reliability, Mike instead convinced us to buy a Prius. If you DO choose to purchase a car here, I suggest you come with your own financing , insist upon having the purchase contract brought to you in the showroom to sign, and refuse to have any dealings what so ever with their finance dept. read more

Purchased a used dodge ram here probably 8 years ago and don't really have anything bad to say about that experience... don't think I got as good of a deal as I could have... but thats probably bad on me. In 2012 I was in the market for a 2013 explorer sport, spoke with Bob Moore via the internet, and came down to the show room to talk about getting one traded into inventory, was told something along the lines of "dont bother trying, we wont negotiate anything on that car", which was off putting, but was still willing to move forward. I was handed off to another sales person because apparently (I didnt sound / appear serious enough). I decided to just drive 300 miles to not have to deal with the small town dealer reaming and run around. I decided to give Paso ford another try in my attempted purchase of a Focus ST... went in with the lease deals advertised on Ford's website... which according to Paso Ford are wrong, and that they fail include that there are at least another 100/mo in fees and tax etc. Then some definite (Intentional or unintentional) run-around. Prices changing deals actually somehow getting worse. Simply amazing. Needless to say I think I've learned by now that buying cars from dealers should be measured in how violated you feel getting out of the dealer, and if that level of violate feels minimal, you did good. Paso Ford lost me as a potential customer, I wont be back. My situation was not typical, and some people there definitely seemed to be good/honest, I wont flat out recommend to people that they SHOULDN'T deal with Paso Ford, but I'll definitely tell everyone I hear shopping, about my experiences (the facts, trying to keep my emotions or frustrations out of it) and let them make up their own mind. In general, I'd recommend to people to go to somewhere like the outskirts of LA or even Bakersfield area, it'll be worth your while. Central coast has a way of sky jacking the prices and not be willing to deal. Update... I actually went to buy a car here twice... And ultimately decided not to buy any car because if such horrific experiences. I finally took a chance and drove to sunnyvale ford. Night and day difference. 0 surprises... a reasonable price that was exactly what I expected. In and out in about 1.5 hr and a dealer redeemed my faith. There are decent dealers out there. Learn from my experiences with Paso ford or really any Ford dealer in SLO county. read more

After visiting Paso Robles Ford 2 weeks ago about purchasing 2 vehicles and only receiving 1 follow up call the day of our visit, we realized they didn't want our business. So we called Mark Redeagle at Perry Ford in SLO, in 24 hours, sight unseen, we have 2 new vehicles! We will NEVER go back to Paso Ford! read more

Took me a week to get an appointment when the engine light flashed on. I was almost due for an oil change so scheduled that as well as the diagnostics for the light which will cost a minimum of $108. I had the car at PR Ford before 9am and was told it would be approx 45 minutes for the oil change but no telling how long before the diagnostics were done. I waited 20 minutes for the shuttle and went home. At 11 - 2 hours later - I still had not received a call from Mike, the service rep. I called him and was told the oil change was done but they were still diagnosing but he would call to let me know what the problem was and how much it would cost. It is almost noon. I still have not received a call. I'm stuck at home - no idea how long or how much I will be charged today for service. What a waist of a day - a day of my life wasted and I will have to pay for it! I do not plan to go back. I looked up their competitor in SLO and will go there for my next service if I go to a Ford dealer at all. read more

My 18yo daughter was coming back from Cal Poly when her friend's car died on the side of the freeway in Paso Robles. She called AAA (got terrible service and a really bad attitude - but that is for another review) and was towed to a local garage that insisted on charging $150 for a simple diagnosis and then $100/hr for any repairs. The manager did a great job of scaring the girls and was of no help. Basically pay the fees or walk. My daughter called me so I called Paso Robles Ford (from a Google search) and spoke to Adam Becker. Adam was great. He took the girls in, took great care of them, helped them figure out what was wrong and when the repairs were going to be more than the car was worth he didn't charge them for a diagnosis. In a world where so many dealerships are more concerned about bottom lines and profits it was great to see that approach taken by Adam and Paso Robles Ford. I am not a Ford guy but if I was ever to buy one I would start with those guys. read more

Got my little problem taken care of quickly and efficiently.. top notch customer service!!

I went to look at Fusions yesterday. The Certified Pre Owned one I looked at was not detailed. It looked like a child had spit food across the back seat which made it too gross to really consider purchasing. Then, the sales guy told me the wrong type if transmission was in the car (he said it's a CVT, when it's really a DCT). What happened to pride in the car you're selling? read more

Our salesman Gary Moritz was great!... as was Scott... sorry if I got his name wrong... when I picked my new car up... Painless purchase... great service... customer oriented... what more can you ask?... oh and thank you brownies!... read more

Paso Robles Ford is a rip off, they wanted to charge me $1092.00 for a repair that I received from a reputable service center for $382.00. Also, Ford told me I needed another repair for $400.00, the reputable service man told me the screws just needed tightened. Upon inspection and cleaning of the parts by the reputable service center(Ford told me needed replaced for $400.00) that was all that was needed, and didn't charge me a dime! Not sure why Ford is charging such repairs for high dollars & recommending repairs that are not necessary! I bought my Ford from Paso Robles Ford Eleven years ago they would not warrantee the rear end leak. I told them about right after the purchase, they would not fix under warrantee! The reputable service center I am now taking my truck to only charged me 1/2 hr. labor to fix $42.50. No more leaks in the driveway or shop! read more

Paso Ford is awesome. Giuseppe rocks!! I love my new car and the service I received was top notch.

Absolutely terrific place to buy a car from. At no time did I feel any pressure into buying a car. I was looking for a car for a while and it was 17 years since my last car purchase, I really thought I was going to have to go in and bargain with a salesman, Mike my salesman made me comfortable he sat me down and was completely honest about buying a car, when I got to the finance department they took their time to explain everything in detail. It is very refreshing to see a company treat their customers as they did. I highly recommend this dealership!! read more

Went to Paso Robles Ford to purchase a 2014 Ford Fusion. Was listed on their website for $26,+ I called ahead and did the credit app. Over the phone so as to have all the particulars out if the way when I got there. Was called about 5 min. Before I was ready to leave and was told the numbers looked good, it was all set. Come on over and pick up my new car. I got there. Nothing had been done, sat for 3 hrs. When I threatened to leave, was told 5 min. It would be ready. When the sales manager came out, after 3 1/2 hrs he had put the fusion back to the original price of 35K+, and said since I got a 1.9% interest rate. He was taking all the incentives off. Now what am I stupid ot what. Why am I going to pay 35K for a 2014, when I can buy a new 2015 in AG for 32K. There's much more to what happened than this. I will never set foot back in paso robles ford again. read more

We have purchased three vehicles and have had excellent service each time. Every person does his or her best to give the best deal. Giuseppe is the best! read more

We love Paso Robles Ford, they treat you like family and we have received the best deals we check prices all around for a Edge and found out because they were so honest we really didn't need the most expensive to get all the bell's and whistle . Kevin Pryor is a very honest and down to earth person and made us feel like family. The salesmen to the finance guy made it so easy and never did they pressure us. I highly recommend this dealership read more

I'm watching TV as I write and the Paso Robles Ford has come on for the umpteenth time. It reminds me of the hours I wasted there with them pitching terribly inflated prices for a car I was shopping for. Frustrated, I walked across the street and bought an SUV from Borjon. read more

My boyfriend and I were looking for a small truck with low miles so we decided to check out Paso Robles Ford and see what they had on the lot. As soon as we pulled up Jason greeted us and listened to exactly what we wanted. He showed us a few trucks and within a matter of minutes we found the one! We explained that we had a smaller vehicle we were wanting to trade in and he helped us with everything. Not only did they take our smaller car off our hands, they gave us more than what we were asking! I am so glad that we went to Paso Robles Ford and we are definitely coming back when we decide to purchase another vehicle. read more

Not a huge fan of the GM but the entire rest of the crew is quite impressive. Scott Moore runs the sales department and what a professional breath of fresh air..thanks guys we refer all our friends to you! read more

I went into Ford thinking I was going to just look around. I had a 2012 Ford Fiesta with transmission issues. ( in fact there was a lawsuit about it) and I went in to Ford just to see what they could do for me. Not only did they completely understand my reasons for not wanting the car (kids and safety) they worked with me and got me into a car that I LOVE. They found me payments that I could make, a price on a car that I loved, and they were so nice about the whole thing! I have NEVER had a better car buying experience in my life. read more

I just ordered my new Ranger from Paso Robles Ford and got a great deal for a new truck on the market. I checked with other Ford dealers in the area and Paso Robles Ford had by far the best deal. Kevin Shannon was a good person to deal with and we put the purchase together quickly. read more

Amazing, quality staff. My experience with Paso Robles Ford has been an absolute joy. Spoke with Kevin Shannon through email and text about a used vehicle that I was very interested in. He provided extra pictures and information almost immediately, and was thorough with making sure I had all questions answered to make the decision to drive over 2 hours to test drive and buy. Never gave me a grey zone answer or ignored a question just to reply with "see it in person" shpeal that many salesmen do. Well informed, I took the drive out and test drove it. The vehicle and every other vehicle on the lot looked well maintained and QUALITY. The car was perfect and I drove it back home that day. Helped make sure I was comfortable with not only the monthly payment but also the bottom line number. From start to finish, it was the best car buying experience I have had. Kevin's stories in his Boston accent made it even better. He made sure we were taken care of in every step. Ronnie in Financing was also a total joy. Next time I'm in the market for a vehicle, this will be the very first place I check. Thanks a million, guys! read more

I just purchased a new work van from Ronnie and he couldn't have been easier to deal with, terrific follow through at every step. I hate pushy car salesman but Ronnie was anything but that, easiest purchase I've ever had buying a new vehicle. I highly recommend the guys at Paso Robles Ford, I'll be buying more from them in the future! read more

I had a recall issue to deal with and I went in on the spur of the moment. Adam Becker in the service department handled the issue immediately and was very courteous. I was fixed up and out of there so quickly that I could hardly finish the free popcorn. I will be going back for future service read more