Great service through and through. Walked in, got helped, chose my machine and paid all within 20…read moremins. Delivery was on time as they promised. Oso and the other gentlemen were great. Quick removal of the old machine, quick install. Overall, great rapid experience.

October 1st, 2025 Well, where do I begin? Got it...it all…read morestarted when I realized that our dryer wasn't dryin'. We tried to "YouTube" it and fix it ourselves, but after 10 days...to no avail...we had to call a technician to come out. The technician came and diagnosed the issue, but gave us issues. Finally the technician came with the part! What happens? He tripped the whole place and blew our outlet. At that time, we had it! After 4 weeks of no clean laundry and two trips to the laundry mat, my husband went out (same day the technician came and messed up...badly) he found GJ Appliances and found our new washer/dryer. Two days later...here we are! Right now, we are doing our first load of laundry AT HOME! How Professional are the staff. Made everything so easy and smooth... like butter. Thanks to Mr. Oso, our kids will have fresh laundry when they come back from school!

We've used Valley Appliances for our stove/oven repair and to fix our dryer over the last few…read moreyears. We have appliances that are 10+ years old. It has always been a great and quick experience. The tech is really knowledgeable and nice and makes repairs quickly. It is easy to schedule an appointment, and they are very upfront about potential cost, and what may need to be done. We will definitely continue to use Valley Appliances for any of our Appliance Repair needs

Bought a used fridge for $600. Within the first week the fridge stopped working. A mechanic came to…read morerepair it and it worked temporarily. It stopped working again within a week. I went out of the country for a half a year. Roommates didn't report it again and used another fridge instead. I came back, went to Valley Appliances, and was told that the warranty only lasted three months, even for something that never really worked. $600 down the drain. Also, they recommended replacing a stove, because "it wasn't worth fixing", but some simple YouTube DIY cleaning made it work.

Aaron and Jared were so helpful and really gave my neighbor (who I was helping) the best deal. Very…read morepatient with all our questions and helped us find exactly what she needed. Such a great deal and value!

Ok Ya'll settle down, this is an outlet store, ALL KINDS OF GREAT STUFF HERE AT 80-90% OFF!…read moreI didn't let my so-called contractor order me one, if he was a contractor he should have just picked it up for you and delivered it to you? why would you pay a fee when your contractor should've taken care of it, that's what you pay a contractor for, Next, you should have tested it, they have the plugs and they will pull it out for you to inspect and plug in and see it run, who buys something that they don't test? AGAIN, ITS AN OUTLET STORE, I went in for an appliance package after going to a shady garage store in Irwindale, and prices were the same for very used, ATLEAST THIS OUTLET STORE OFFERS NEW OR SLIGHTLY USED AND NOTED WHEN YOU BUY, IF YOU WANT GREAT PRICES AND LIQUIDATION PRICES, DUE YOUR DUE DILIGENCE AND CHECK THIS LOWES OUTLET STORE MONROVIA, IF YOU NEED SPECIAL ATTENTION WHICH IT SOUNDS LIKE ALOT OF YOU DO! ASK FOR CHRIS 10 OUT OF 10. Light sconces, 9' Patio Umbrella's, Wine refrigerators 100.00, shelving, oh yeah, AA batteries whole pack for 10.00......if you don't go for the appliances then go check out the other items, I paid for some items and sold it at my garage sale and made over 500.00 Happy Holidays

Yan is the man of the hour. Not only reliable, but after coming to the residence to check out our…read moreappliance, he assessed the estimated cost of repair and labor would be somewhere in the $400 range. Then he actually paused to think about if there was anything else he could do. A half hour later Yan figured out how to reset our digital panel and viola our appliance had been repaired. How much did this cost, you may ask? Only the initial $50 for the visit. Such a great guy! I was prepared to pay well over $50 for the cost, his time for the service and tip. And it would have been well worth. All in all, Yan saved us $350 and a whole lot of hassle.

I called them to get an estimate on my fridge leaking to the floor but no one picked up, so I…read moretexted them as the voicemail said. They responded within 5 minutes and gave me a quote of how much he would charge but said that I could probably do it on my own if I wanted. They walked me through over the course of a few days and helped me fix my fridge on my own free of charge. They had absolutely no reason to do this for free or even be kind enough to follow up but they did and I'm extremely grateful. Will definitely reach out to them again if I ever run into any more issues knowing they have great customer service.

Ricardo was very professional, highly efficient, and he knows his product well. He is also well…read moreorganized. Everyone was very friendly and helpful. A great experience with great customer service! We thank you.

Chris Dickerson helped us pick out all our appliances for our new kitchen remodel and he was…read moreamazing! So knowledgeable, very patient and professional. He really cares about customers. Prices were great, super easy. And... can't forget about Diarra Elahee who helped me pick out all our kitchen, laundry room and wet bar faucets! Talk about being detailed and patient! Diarra was so willing to help and answer all my questions. She also helped me save some $. Highly recommended Pacific Sales in Pasadena. Ask for Chris D and Diarra!

I came here three times by washer and dryer. The thing is I have a business if my washer or dryer…read moreis breaks down during business hours, I have to be so frustrated because I cannot run the business because I have a Spa and Salon together so since I found this place, I just want to here and pay and pick it up and deliver to my salon and so that way I can continue the business because I have to wash over 10 times every day! I highly recommend this place to everyone who owns a business!

I was on a hunt for a stove. I really needed to upgrade. I had my old stove for about 12 years. I…read morefound this place and decided to give a try after reading the reviews. Great prices, great variety of appliances, and great customer service. Lilly was so helpful. Delivery was smooth and fast. Definitely recommend this place.

After reading all the positive reviews, I decided to call them…read more Left 1 message early yesterday morning, and another later on the day. And, just tried to call again today. I'm not sure how good their service can be, but trying to call them or get a hold of them so far seems to be difficult. I guess, if you have emergency fix, they should not be the one you should call!!!! We will move on to the next one.

Should have written this review long ago. My family and I…read morehave been calling Genesis Appliances whenever there is a need for 12 years now. Trust me, they may be the most reliable Appliance repair experts in Southern California. I wasn't able to get a hold of them recently due to the Holidays (no one's fault). I called someone else that I thought maybe good too, for which was unwise. It was a lesson for me, I should have been patient and waited a few more days. An awesome true story: I contacted Genesis Appliances a while back about issues with my Washing Machine. I was guided by phone to fix the issue so that they didn't have to come out and charge me $$$. Now who does that these days?! 100% recommend them. Thank you Genesis Appliances.

Grigor helped us find the best appliances for our new home. Best bundle prices for top of the line…read moreproducts. So excited to get our new kitchen ready to go !

Went in to buy some Big Green Egg accessories when they were liquidating them out of inventory…read more Sarkis was super kind and helpful, even brought me a cart so I could load up my haul and bring it to the register. He patiently entered each piece by SKU and had to manually apply the discount for each line item (of 34 items!). He didn't complain, all while directing other customers to his associates and fielding a ringing phone. Service was exceptional, everyone there was super kind and helpful. It's not close to where I live, but I certainly wouldn't hesitate to shop here again. I'd endorse giving Howard's a chance if your are appliance shopping!

If you thought the big box stores could knock out all the mom and pop appliance stores, then you…read moreclearly have never dealt with L & D Appliances. I have purchased appliances from Wendy at L&D for almost a decade now (I am a property manager). In that time I think I have placed at least 200+ orders and they have not missed a single delivery. I am not exaggerating. Home Depot, Lowes, and Best Buy have all screwed me on delivery dates or shipping issues but never L&D. They always hire great delivery drivers and installers as well. Joni (Johnny) and Sam recently delivered a speed queen coin slide washing machine and they brought the machine up a flight of stairs, down a flight into the basement and then hauled away the old one, very clean and respectful. This company really is top notch, any extra you are paying compared to the big box stores goes into their exceptional customer service.

Purchased another appliance from Andrew at L&D. Needed a white dishwasher. Surprisingly they…read moredon't all come in white these days. Andrew worked with us to find the right model and made arrangement for install. Sent a great installer and then followed up to make sure we were satisfied. Thank you Andrew for your great customer service.

4 stars for their price (great price for LA area, unless you go OC), cabinet selections…read more 2 stars for their service: they might be too busy many of their sales will only talk to customer in the store and ignore phone calls and emails. The company has two locations one in El Monte, one in Chino. Same price. I went to both locations and the sales manager at chino location was very nice. I really wanted to buy from their location but my contractor didn't want to pick up at Chino (too far), so i had to buy from El Monte location.

Great price and quality of flooring. They also have a good variety of kitchen and bathroom cabinets…read moreas well as one of the largest countertop selection I've seen. Their showroom is very organized.