October 1st, 2025 Well, where do I begin? Got it...it all…read morestarted when I realized that our dryer wasn't dryin'. We tried to "YouTube" it and fix it ourselves, but after 10 days...to no avail...we had to call a technician to come out. The technician came and diagnosed the issue, but gave us issues. Finally the technician came with the part! What happens? He tripped the whole place and blew our outlet. At that time, we had it! After 4 weeks of no clean laundry and two trips to the laundry mat, my husband went out (same day the technician came and messed up...badly) he found GJ Appliances and found our new washer/dryer. Two days later...here we are! Right now, we are doing our first load of laundry AT HOME! How Professional are the staff. Made everything so easy and smooth... like butter. Thanks to Mr. Oso, our kids will have fresh laundry when they come back from school!

Awesome customer service and the prices are great. Telling all my friends and family. We will…read moredefinitely be coming back for our next appliance.

My in-laws have been using these appliances for years. I recently requested a diagnostic service…read morefor my refrigerator. Steve asked a few questions to troubleshoot before coming out and it started functioning properly again. Definitely recommend this business 100%!

Steve, the owner is very helpful. I needed a new dryer, but…read morethe new ones at the stores had bad reviews. So I wanted a regular dryer, not a dryer computerized. I thought I need to buy a used one to get just a regular dryer. I bought one from Valley Appliance, so glad. David their repair person, has repaired our appliances throughout the years, and has been such a blessing to us!

I had an outstanding experience at the Lowe's Outlet in Monrovia. The store was exceptionally…read moreclean, well organized, and easy to shop in, but what truly made my visit memorable was the outstanding customer service from the manager, Chris Stevenson. Chris went above and beyond to help me with my purchase. He was cheerful, patient, knowledgeable, and genuinely cared about making sure I found exactly what I needed. Thanks to his guidance, I purchased eight appliances, and I felt so confident in his recommendations that I also purchased the five-year protection plan for every one of them. Since the pandemic, it has become rare to find someone who brings this level of enthusiasm, professionalism, and genuine kindness to customer service. Chris made the entire experience enjoyable and stress-free. He made me feel valued as a customer, and his positive attitude was contagious. Lowe's is fortunate to have a manager like Chris Stevenson. He represents the company exceptionally well, and because of him, I will gladly continue shopping at Lowe's and recommend this store to others. Thank you, Chris, for making what could have been an ordinary shopping trip into such a great experience.

Good selection of appliances Fast checkout and loading…read moreStaff were helpful and friendly

Yan is the man of the hour. Not only reliable, but after coming to the residence to check out our…read moreappliance, he assessed the estimated cost of repair and labor would be somewhere in the $400 range. Then he actually paused to think about if there was anything else he could do. A half hour later Yan figured out how to reset our digital panel and viola our appliance had been repaired. How much did this cost, you may ask? Only the initial $50 for the visit. Such a great guy! I was prepared to pay well over $50 for the cost, his time for the service and tip. And it would have been well worth. All in all, Yan saved us $350 and a whole lot of hassle.

I called them to get an estimate on my fridge leaking to the floor but no one picked up, so I…read moretexted them as the voicemail said. They responded within 5 minutes and gave me a quote of how much he would charge but said that I could probably do it on my own if I wanted. They walked me through over the course of a few days and helped me fix my fridge on my own free of charge. They had absolutely no reason to do this for free or even be kind enough to follow up but they did and I'm extremely grateful. Will definitely reach out to them again if I ever run into any more issues knowing they have great customer service.

Had amazing service with Ilya. Very kind and respectful. Going to be my go to person foreverread more

I wasn't gonna give any star but got to put one as they don't deserve any! LATELY since the housing…read moremarket tumbled, HIGH PRICE OF HOMES and interest rates UP & just unbearable therefore no one renovated kitchen, bathroom.......their SALES NOT UP TO PAR. Sales person nice & seems sincere but once sales transaction done-it would make you felt like a HIT & RUN. Unqualified installer Gas Dryer unqualified with no due process and Due-Diligence after installation completed -they would make you feel like a Drive -Thru McDonald's NO GAS DETECTOR Equipment ON HAND to ENSURE whether the installation COMPLETED and Safe for consumers. Thanks GOD I ASKED lot questions. By the way this guys came in with NO-BOOTIES and willing to ROLL THEIR DOLLY ON YOUR millions home on a HARDWOOD FLOOR. Please CHECK IF THEY ARE CERTIFIED GAS/Electrician. I RECOMMEND TO BUY appliances DIRECTLY FROM MANUFACTURER\s.

I came here three times by washer and dryer. The thing is I have a business if my washer or dryer…read moreis breaks down during business hours, I have to be so frustrated because I cannot run the business because I have a Spa and Salon together so since I found this place, I just want to here and pay and pick it up and deliver to my salon and so that way I can continue the business because I have to wash over 10 times every day! I highly recommend this place to everyone who owns a business!

Our fridge broke so we needed a new one right away and Rock was a lifesaver. His communication with…read moremy mother was amazing and he helped us get a new one right away. He went above and beyond to help us get this new fridge in our house. He had to take apart the doors and it all took so much time but he was so kind and patient throughout it all and helped us so much. We also asked him to move our broken fridge to the garage and that one was also a process, doors had to come off and everything as well. Our house doors are very tiny and tight. He was AMAZING. And I would recommend coming here!! And remember to go to Rock! Thank you Rock so much for everything you did for us!

Well it's funny because I called in ask how much fridge cost . They told me is used 500$…read more And I checked brand new from Best Buy or Lowe's is 450$ You can have perfect serivices but if the price is this high I rather have someone don't have good Serive n buy a 250$ fridge I think you want to double check brand new appliances see if they are new what price is cause boy used appliances just toooo high for no reason . I can't speak on fixing stuff area cause I never use it so maybe their price for fixing is good

After reading all the positive reviews, I decided to call them…read more Left 1 message early yesterday morning, and another later on the day. And, just tried to call again today. I'm not sure how good their service can be, but trying to call them or get a hold of them so far seems to be difficult. I guess, if you have emergency fix, they should not be the one you should call!!!! We will move on to the next one.

Went in to buy some Big Green Egg accessories when they were liquidating them out of inventory…read more Sarkis was super kind and helpful, even brought me a cart so I could load up my haul and bring it to the register. He patiently entered each piece by SKU and had to manually apply the discount for each line item (of 34 items!). He didn't complain, all while directing other customers to his associates and fielding a ringing phone. Service was exceptional, everyone there was super kind and helpful. It's not close to where I live, but I certainly wouldn't hesitate to shop here again. I'd endorse giving Howard's a chance if your are appliance shopping!

Grigor helped us find the best appliances for our new home. Best bundle prices for top of the line…read moreproducts. So excited to get our new kitchen ready to go !

Purchased another appliance from Andrew at L&D. Needed a white dishwasher. Surprisingly they…read moredon't all come in white these days. Andrew worked with us to find the right model and made arrangement for install. Sent a great installer and then followed up to make sure we were satisfied. Thank you Andrew for your great customer service.

If you thought the big box stores could knock out all the mom and pop appliance stores, then you…read moreclearly have never dealt with L & D Appliances. I have purchased appliances from Wendy at L&D for almost a decade now (I am a property manager). In that time I think I have placed at least 200+ orders and they have not missed a single delivery. I am not exaggerating. Home Depot, Lowes, and Best Buy have all screwed me on delivery dates or shipping issues but never L&D. They always hire great delivery drivers and installers as well. Joni (Johnny) and Sam recently delivered a speed queen coin slide washing machine and they brought the machine up a flight of stairs, down a flight into the basement and then hauled away the old one, very clean and respectful. This company really is top notch, any extra you are paying compared to the big box stores goes into their exceptional customer service.

4 stars for their price (great price for LA area, unless you go OC), cabinet selections…read more 2 stars for their service: they might be too busy many of their sales will only talk to customer in the store and ignore phone calls and emails. The company has two locations one in El Monte, one in Chino. Same price. I went to both locations and the sales manager at chino location was very nice. I really wanted to buy from their location but my contractor didn't want to pick up at Chino (too far), so i had to buy from El Monte location.

Great price and quality of flooring. They also have a good variety of kitchen and bathroom cabinets…read moreas well as one of the largest countertop selection I've seen. Their showroom is very organized.