I been clowning in Hamilton nearly 30+ years and have always gone to Penny Pichers to get the make…read moreup and few extra items I may need as a clown. Since then I have purchased 2 outfits and still use them in parades. Recently I started a charity Company and then purchased with some major alterations the Supreme Darth Vadar out fit. It was the owners husband who showed me and my wife how to suit up when I get into costume. This company has been nothing less then kind and helpful through the years and I have no plans to change.....

Most unprofessional service I ever had. I gave my deposit and paid for the rental only to have them…read morecall me multiple times the next day (day of the event) to tell me to return it because someone was coming from Toronto who needed it. Piece of Advice: if ur renting a mascot make sure to tell them it's for a children's party or they'll give u a hard time otherwise. Also make sure u take a pic of the costume before u take it home. They took 5$ from my deposit because of one the eyes were cracked on my mascot. Never going there again. Horrible experience.

I shopped at the Costume shop twice over the last 2 week. Rose and her co-worker went above in…read morebeyond helping me round out my Costume ideas. They helped me for almost 20 mins, helping me find, try on and add to my costume I eventually chose. Rose gave me ideas I hadn't thought of. Spirit is a big McDonalds like store for Halloween shoppers, the Costume shop had the same halloween costumes, plus many higher end costumes. Spirit doesnt offer the same customer service as the Costume Shop in Cambridge. Highly recommend shopping there. Michael.

Went to the store to look for a costume for a themed wedding. The theme was Medieval/Renaissance…read more My wife and I went to look for a costume for me, however the owner was also able to find a matching outfit for my wife. She also went and made adjustments that made the costumes fit us both. Great selection of costumes and accessories, plus fantastic customer service. You do need to go here.

You need to look no further than Theatrix Costume House. We have followed them from Toronto to…read moretheir new location, west of the city. their pleasant emails reflect a very pleasant staff who are accommodating and efficient, not to mention patient, helpful and creative. They have an excellent selection of costumes, and a wonderful alterations person. Not only that but they can deliver via Purolator. You can't lose. We really love them. Gina, Catriona, Thank you. p.s. My costumes are top Secret so, sorry can't post any pictures lol

This is my first time visiting Theatrix and was very impressed with how well staffed the place was…read more They've been stocking costumes since the 1960's so the selection is quite impressive. You'll enter through a back alley and immediately be greeted by your very own helper who gives you ideas on what you're looking for. Being extremely last minute (like every year) for my Halloween costume I was a bit worried everything would be picked over. Not to worry, I found a perfect "Summer of Love" 50th Anniversary costume that will bring me back to the 60's and living on Haight Street. It was around $70 for the three pieces (Jacket, undershirt and necklaces) which beats buying cheap, unoriginal costumes on Amazon. Thanks for making the last minute experience a great one:)

Great Customer Service!!!…read more I went in looking for options for a suit for my son for prom. I was a bit hesitant as I wasn't sure what kind of prices I was going to find and if I'd feel pressured to take one route or another. Conchita, from the Ancaster store, helped us incredibly. She was sweet, patient, and really knew how to help us find what we needed. She really went above and beyond to help us and I am super grateful for her help through the whole process. My son looked amazing at prom. Isabel.

One would think that chain stores are identical, but I did want to highlight this particular store…read morefor its efficiency, selection and friendly service in helping me purchase suits I needed to have in a hurry.

We just took our daughter here for an early birthday surprise with a special appearance from Ariel!…read moreI didn't realize how popular Fantasy Fables was because there wasn't much availability when I asked a few weeks before. Luckily they had a spot available before her birthday! I booked the Princess and Me Birthday Celebration which includes a Princess of your choice to attend your celebration, a mini makeover, Princess performance, a royal coronation, and a mini cupcake and a pink lemonade. The entire celebration is an hour and is quite pricey. However, I felt like it was totally worth it! Ariel was in character the entire time, got my shy daughter to participate, and she was a good singer. Everyone enjoyed the birthday celebration and even the adults were impressed. I would definitely recommend Fantasy Fables for any kids that love Disney princesses.

Once upon a time, There was a beautiful little place called…read moreFantasy Fables Princess Ballroom. Every day, Little boys and girls get to spend a magical hour or two, with their favourite princess & prince charming out of a Disney storybook. One day, I accepted an invitation to attend a birthday party, where I got a chance to see how beautiful this place is. From the magical salon station, to the playroom, to the little theatre stage where kids get a chance to meet and great their favourite princesses! Because of that, I have decided to take many pictures, that shows how beautiful and magical this place is. Until Finally, I decided to write this review and share this pleasant experience with you all!

I placed an order online for a Queen of Hearts hat and the process was very easy. When I went to…read morepickup my order a few days later the gentleman working was so nice. My family was doing a Alice in Wonderland scavenger hunt and he ran around and pulled a few pieces for some of the other costumes in my family. Really appreciated his help and excellent customer service:)

Fantastic service in a packed little store that has everything, it seems you might want for…read moreHalloween. From small devil masks and bloody make-up to full costumes and even those funny 'blow-up' costumes. Jeff ( Geoff?) runs an enthusiastic staff who know what is hot ( new ) each year. Worst case you can call them up before driving over to browse. I would go early, at least 2 weeks before Halloween to ensure the widest selection but I have also dropped in 1 day before to find a small accessory to finish my costume. I suggest going with some clue as to the direction/theme of your outfit or plan to spend an hour just wandering the packed aisles. Have fun!!!

My review is only for the balloon shopping experience. I've never bought helium balloons from…read moreanywhere before so I wasn't sure the process. I was looking for birthday balloons for a 12 year old. Their selection is massive! A bit overwhelming for myself who is indecisive. The balloon selections are all blown up and displayed on the wall for you to see and each one has a number. You then tell the staff which number you want and you go pay for the deflated balloons. Then you take them to get inflated. They were not too busy on a Sunday afternoon and estimated it would take 20 minutes. They were ready in under 10. While I waited I browsed through their Halloween decorations and costume selections. The staff was kind and I appreciated their time and patience with me. It was a great experience.

I've never had a problem buying a single ballon without a preorder but last week I waited in line…read morefor over 10 minutes to be told by the cashier that there was a 3-4 hour wait for balloons and she said she wouldn't let me "cut in line" for one ballon. That's fine but you could have had a sign up or made an announcement instead of letting us wait in your long line for nothing. Meanwhile there were three other employees in the store standing around doing nothing and nobody was filling any balloons.

I cannot recommend this little oasis for artists,lovers of fine papers and associated creative…read moreparaphenalia highly enough! If you're into well curated,eclectic and quality "stuff,"then this is the place to go. Owner and staff are knowledgeable and super helpful and everyone is made to feel welcome. Stock is continually expanding and although a simple browse is fascinating, I find that leaving empty handed is impossible. My fave retreat when I have cabin fever and need inspiration. Try it.. you'll be hooked!

Great selection of prints/posters. I like the tshirts,…read moreunfortunately 30 bucks is too pricey. Great location and always friendly staff.