I loved this shop. My boyfriend and I wandered in during Supercrawl last weekend and were blown…read moreaway with the array of beautiful vintage items. A well curated mix of mid-century modern furniture, books, chairs, lamps. Loads of vinyl records - we bought a 1960s box set in mint condition for a fare price. Knowledgeable and friendly shop keeper - we can't wait to check out what comes in next. Hidden gem in Hamilton!

Bought a sectional sofa set from here again this time for my basement. Recieved a excellent deal…read moreand fast delivery ...would highly recomend!

Bought a Sectional from here, after shopping all around this place offered the best deal with fast…read moredelivery....very happy with my purchase, thank you!

Almost all Items are overpriced. They won't take new items as they don't have space but don't sell…read morethe stuff quickly so it's always the same things. Lower prices and turn over inventory

I've be going here for 16 months now and I've only seen extremely good quality Furniture and Decor…read moreaccessories. I'm not sure what the other 2 reviewers are talking about who gave low ratings. The mandate of this consignment store is to only accept items that are in 'Good' to 'Mint' Condition. They do not accept 'Goodwill' level items. I love their sliding scale of prices. I've missed out on 2 items but keep going back scouting for just the right piece to add to our home. There's a great selection to choose from that challenges your design esthetic. The only reason I've not give 5 stars is I personally feel their delivery price is too high. I believe it should be pro-rated based on Distance. I don't feel right paying the same price for a delivery say to Stoney Creek and beyond when I'm 3 Blocks away. So I wait til the final price to be able to blend delivery price into purchase price yo still feel I got a good deal. The service staff is welcoming and are willing to work with you. #Recommend

Selection can be limited. It has improved over time as in the past it had that basement smell…read more(maybe the move out of the used book seller fixed that.) The individual merchants in the mix do change over time and will improve or not the venue accordingly. The long stairs down discourage some folks from entry. There are others within a few blocks running similar operations.

It's quite a sight really! Love the scenery and the theme of the restaurant. WOuld go there again.read more

I am not sure about the other reviews on here, as they don't fit my experience at all! Thank you…read moreBraeden for your help in my purchase of a mattress. This was for my elderly Father, and he accomodated our needs very well. My Dad is very happy with his new mattress and I am happy with his excellent customer service given. I appreciated his kindness given not only in explaining the differences in mattress types, but also for him putting the mattress in my car for me as well! Our cares were heard, and taken seriously, and I could not be more pleased. I highly recommend you shop here, and trust that your experience will go well too! Thank you again Braeden! Much appreciate this easy and good experience!

Be aware that they have no return policy. If you give them money for anything all you'll ever get…read moreback is store credit.

Love this store. Have furnished most of my home here over the years as have my children. The…read morequality is excellent and the selection is impressive. Find the staff friendly and accommodating but never pushy. Highly recommend.

I agree with the other user. Both sales guys I dealt with were incredibly rude, snobby and seemed…read morelike they really couldn't care less about my interests. I endured and basically ignored their snobby attidue as I new what I wanted as they do have offer well made furniture. They should realize they are not the only high-end furniture place in town.

Terrible Products, Even Worse Customer Service…read more I bought two sofa sets from Ashley Furniture, and both were defective. One reclining sofa never worked from day one, and the other sofa broke the very first time we used it. Even though the furniture was brand new, Ashley refused to replace it and insisted on repairs instead. Technicians came, but the problems were not fixed. I also paid extra for an extended warranty, which turned out to be completely useless. Slow responses, long delays, no solutions, and now they are still dragging out their "final decision." Low-quality furniture, terrible service, and zero accountability. I do NOT recommend Ashley Furniture to anyone. I wish I can put less than one star or negative stars

We purchased a reclining couch 2 months ago( their top quality one). From day one the left side is…read moresloped , where you sit on angle . I've phoned , texted and live chat with their customer service team several times with no response back Just keep getting the run around, but no communication from a live person from the service department.Pray you don't have any issues, cause you will be steered in circles with no solution

If I could give a lower star I would Worst customer service…read moreI regret buying anything from them. Please don't go here They lure you with cheaper prices but u get better furniture at habitat for humanity and amazing mannered. Here a man named Eric doesn't know the c of customer service. I think they have overcharged plus when I got a partially broken unhinged board on my tv stand I told them that I paid for set up he told me to go do it myself from tools at dollarama. I was shocked! According to them set up means putting the stand on the floor. Delivery is also charged and it's on their time. I have a job but because they cannot give you a fixed time u have to take leave from Work and sit for them. Please please boycott this store. I will be reviewing them and Eric and amber ( who was the initial miscommunicator) are the worry salespeople I have come across. Boycott parks furniture!! I have filed with BBB as well

Absolutely unacceptable experience -- repeated moldy furniture, zero accountability, and rude…read moretreatment. I purchased a couch from Parks Furniture on September 25, 2025, for $800 and picked it up myself. That same evening, I discovered the couch was moldy. The next day, I contacted the store. After some delay, they finally agreed to pick it up and deliver a replacement. On September 28, the new couch arrived -- also moldy. When they tried to replace just one section, that piece was moldy too. I had everything removed from my home at that point. I then spoke with a sales representative on September 29, who offered a completely different couch at the same price. I agreed, hoping this nightmare was over. Days passed with no updates, and when I called on October 1, I was told the delay was because they were "waiting for someone to drive to Toronto." By October 3, I had been without a couch for over a week and still had no clear delivery date. On October 4, I finally received a call -- only to be told that my replacement couch wouldn't arrive until Wednesday of next week. That's when I'd had enough. I requested a refund and asked to speak to the owner. I was told "no one speaks to the owner" and was yelled and screamed at by the staff. The entire experience has been appalling -- multiple mold-contaminated couches, complete lack of urgency, and absolutely no respect for customers. Considering this company's previous water damage incident reported in June, it's hard not to wonder if their storage conditions are still unsafe and leading to ongoing mold issues. I've never encountered such unprofessional behavior from a business. Save yourself the time, money, and frustration -- do not buy from Parks Furniture.

Store looks amazing, bright and clean. Very friendly and helpful staff…read more Instore service department to answer questions.

Never Ever buy furniture from Leon's…read more They can't and won't repair broken hardware on the furniture they sell.