1/5 - Extremely poor quality and zero responsibility…read more I bought four interior doors about four years ago, and less than one month after installation they started swelling and breaking apart. This is not normal wear and tear -- it is clearly a defect caused by cheap materials and poor workmanship. I contacted Rosa immediately, multiple times, asking for help and a solution. I was completely ignored. No support, no inspection, no replacement, no accountability. Customer service was non-existent. Today, 2 out of the 4 doors are completely destroyed, despite being used in a normal indoor environment. Doors should last decades, not fail after a few weeks. This company sells low-quality products and then disappears when problems arise. Very unprofessional, very disappointing, and a waste of money. I strongly advise against buying anything from them.

Clean and good-looking interior and closet doors and handles with magnetic locks and hidden hinges…read more Ordered separately twice.

A+ Experience with Jeff and Super Stone…read more This was my third kitchen project with Super Stone, and once again, Jeff and his team delivered outstanding results. Jeff was patient, full of great design ideas, and made the whole process easy. We live in a 100-year-old Harlem townhouse, so nothing is square--but the crew took their time with the template and made sure everything fit perfectly. On install day, it was like watching a knife go through butter--smooth and seamless! Jeff also helped with stone updates around two fireplaces, and even found beautiful remnant pieces that worked perfectly. The whole team was punctual, professional, and very responsive throughout. I Highly recommend Super Stone for any stonework project. This is a Renata Approved business with an A+ rating!

Jeff and his team are absolutely top notch h. They did a fantastic job fabricating and installing…read moreour counters and countertops. And very competitively priced. Highly recommend

We've had windows purchased and installed on 2 separte occasions from Bay Ridge Windows. Both…read moretimes were excellent jobs. Luis does a fantastic job in measuring and supervising the teams. Maryann was great with providing quotes and expectation of arrivals etc. Both jobs were done with care to preserve the integrity of our home. Clean-up was well done as well as carefully. Beautiful job. Prior to these windows being installed we had tremendous drafts and noise. These windows were sealed up so well and sized perfectly that neither is an issue anymore. We have been enjoying the winters so much more as we're not freezing all the time. Can't say enough good things about how happy we are with them. They have definitely added to the beauty and value of our home. Highly recommend them!

I have used Bay Ridge Windows & Doors in the past to supply and install windows and I was happy…read morewith their work. But that was more than 5 years ago and things seem to have gone very wrong since then. I had someone out to give an estimate for the replacement of two windows and a door. Not complicated. I didn't hear from them for 6 weeks. I then called and was told they were backed up and they would get it to me the next day. They didn't. I called again and got it a week later. The estimate was completely wrong. For one thing, it was for French doors instead of a single door. I don't understand how they could get that so wrong when an appraiser came out in person. I wrote back to tell them what was incorrect and to politely express disappointment. I received no reply at all. I'm done with them.

We worked with Paul to order and install Hunter Douglas Silhoutte shades for 9 windows in our…read moreapartment in Manhattan. Paul came out to measure, provided great advice on samples and types of offerings and gave us a grear price. ( He beat other Hunter Douglas dealers by $500-$1000 dollars) We were told that there would be a 4 week lead time, however the shades were completed in 2 week time frame and Paul was very accomodative on installation date that worked for us. The company also provides insurance that is required to work in Condos/Coops in the city if needed. Finally, the installers did a wonderful, quick, professional and clean job. If/when we had questions post-install on operations etc. United Decorators were quite responsive. Would highly recommend United Decorators for window shades/blinds and/or other treatments.

I'm very pleased with the work United Decorators did on our 7 dining chairs, wing chair, and…read moreottoman. They graciously came to our house and gave a quote. They also picked up and dropped off the furniture. Communication was easy. They did excellent work.

I am an advanced DIY'er and ordered this 3 panel sliding glass wall/door and installed it myself…read more My experiences with Crystalia were interesting but first let me say right up front, I love this door! It looks great, has no frame around the sliding panels other than the outer frame of the whole thing and the quality of the materials are absolutely top notch! But if your going to buy this sliding type of glass door and install it yourself there are a few things you need to know. They make the doors custom per your dimensions. This is not a, "you buy it off the shelf, and install it like any other door", setup. Since they custom build it to your specific opening they require very precise measurements. And I mean precise like using a laser setup and deltas every 12 inches. I had all the tools and did provide all the detailed measurement but the frustrating part is I was in early stages of construction so I didn't have the opening finished to provide the measurement which delayed everything about a month. But I will say when they provided the door, the frame did fit pretty precisely so they do cut it to your specifications. Since this is essentially panels of tempered glass with no frame, you get rails for the bottom of the panels that have rollers and adjusters on them that you have to install on the panels. This is not an easy task. There is a rubber gasket you have to wrap around the bottom edge of the panel first and then form the aluminum channel over it. It took a while to figure out how to get this done. Then you have to screw on the end caps to the roller rail and there are two different cap types. There are Zero - None - Nada - Instruction so you have to figure this out from watching their install video that has no words!!!! Yeah, I installed the wrong caps on the wrong doors and then had to remove all the doors again and change the caps. And the screw holes on the caps didn't all line up right so one screw got stuck. It was a mess. A set of INSTRUCTIONS would have been nice! The Glass panels are heavy! (which they do warn you about before you receive them) I have professional glass suctions cups that were a life saver in moving the panels. I did the install by myself but if you have help things will be easier. So with installing the frame and assembling the three glass door panels, and installing them, took pretty much the full day. I went slow and watched their video probably a dozen times as I went through each step as I didn't want to make any non reversible mistakes. Again, INSTRUCTIONS would have been nice! In summary if you're buying this sliding door from Crystalia and having them install it then I would give it 5 stars as I am sure they can install it easily themselves. But if your installing it yourself or having your contractor install it, beware, this is not like a typical door install and will require figuring it all out and more time than you anticipate. But as I said in the beginning, we LOVE the look of this door and the wide open view it provides and would absolutely buy it again. The quality is there and the cost was reasonable for a custom door.

Amazing customer service, product came out exactly as I wanted, and competitive prices…read more Was researching online for places to cut me a custom piece of glass for a table top. I decided to check out Crystal Glass & Mirror and put in an order online. Unfortunately I made a mistake placing the order online, and called the store after hours to leave a message explaining the situation. Someone called me first thing in the morning and was able to sort it all out. Everything was done quickly, and it was cut to perfection. The glass felt sturdy, and it has held up quite nicely. Everyone I talked to from order to pickup was super nice. Definitely would recommend for all your glass needs.

From the moment I contacted them for the first time, I've had a fantastic experience. I ordered…read moreinterior glass partitions and was not disappointed. Simple and easy process. I highly recommend them to anyone looking for a reliable team and outstanding quality!

I would not hesitate to use them again! I ordered commercial entrance doors from them, it was for…read moremy new restaurant, and I was not disappointed. It was a very pleasant experience working with their team; they were fast to respond and very efficient. The installers were quick as well and left the area neat. Greaat experience all along.

I had two interesting pieces of leather that Howard and his staff turned into the most beautiful…read moresofa and bed pillows. The price for eight pillows was reasonable, and most of all, the workmanship was clean and perfectly executed. The communication was excellent, and Howard is a total professional. I highly recommend this shop!!

Fantastic job. The quality of the fabric (there so many swatches to pick from) and the firmness of…read morethe cushions, and the workmanship.... The job was done in a weeks time Summer of 2021 and look how great they look!

Communication with Robert has been excellent. He came over my house and gave me his honest opinion…read moreand options to fix my air draft issue on the window. Explained that the is nothing wrong with my windows except that the material conducts cold air easier and causes the air to come in. Explained that the material was the cause of the air draft and said vinyl may stop it but there is no gauruntee.

Always thought this was a great business. Have had window treatments and radiator covers. Lasted a…read morelong time. Robert measured, we went to shop to choose items. Middle aged woman, just not someone I need to deal with. We left, will shop elsewhere. Hate when businesses hurt cause of poor staff. What a waste